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Quick Apply
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Director of Audio Visual (Sales & Operations)

Royal Productions -
Chicago, IL

Quick Apply

Job Details

Full-time
11 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Flexible schedule
Life insurance
Retirement plan

Qualifications

Customer relationship building
System troubleshooting
Interpersonal skills
Live event AV production projects
Expense management
Revenue management
Managing hospitality teams
Client relationship development
Sales team management
Team development
Supervising experience
Bachelor's degree
Event lighting equipment management
Hospitality industry experience
Mentoring
Leading team collaboration initiatives
Production management
Sales leadership
Staffing management
Managing AV technician teams
Technical sales experience
Technology sales

Full Job Description

ROYAL PRODUCTIONS

Director of Audio Visual Sales & Operations

Chicago, IL | Full-Time | On-Site

About Royal Productions

Royal Productions is a national AV and live event production company with over 37 years in the business. We partner with premier hotel properties across the United States to deliver in-house AV and event technology programs that set the standard for quality and service. From high-profile conferences and galas to corporate general sessions and national media events, our teams are on the ground making it happen every day.

The Role

We are launching a new in-house AV program at a premier full-service hotel in downtown Chicago and are looking for a Director of Audio Visual Sales & Operations to lead it from the ground up. This is a high-visibility role for someone who thrives in a fast-paced hospitality environment, knows how to build client relationships, and can run a technical operation without missing a beat.

You will own everything - sales, operations, staffing, and client experience. You will be the face of Royal Productions at this property and the standard-setter for everything that happens in that AV department. If you are someone who takes pride in running a tight ship, developing your team, and making clients feel like they are in the best hands in the building, this role was built for you.

What You'll Do

Sales & Revenue

Drive AV revenue at the property through proactive client engagement, upselling, and strategic relationship building with event planners, meeting professionals, and the hotel sales team
Serve as the primary AV contact during the pre-event planning process - consult with clients, understand their vision, and present solutions that exceed their expectations
Build and maintain strong relationships with repeat clients and key accounts
Partner closely with the hotel's catering and events team to stay ahead of the booking calendar and maximize AV capture

Operations & Event Execution

Oversee the setup, operation, and strike of AV equipment for all hotel events - general sessions, banquets, breakouts, social events, and everything in between
Make sure every event runs on time, on spec, and without surprises
Serve as the on-site technical lead for complex or high-profile productions when needed
Establish and enforce quality control procedures so every event reflects Royal Productions' standards, not just minimum requirements

Team Leadership & Development

Lead, mentor, and manage your AV team - set the tone, hold the standard, and develop people who want to grow
Handle scheduling, performance feedback, and day-to-day team management
Run ongoing technical and soft skills training to keep the team sharp and current
Build a department culture where accountability and excellent service are the baseline, not the goal

Budget, Inventory & Reporting

Own the department budget - forecast revenue, manage expenses, and hit profitability targets
Oversee AV equipment inventory - maintenance, condition tracking, and recommending upgrades when needed
Generate and present regular performance reports on sales, operations, and team metrics to Royal Productions leadership
Make sure all AV setups meet safety standards, hotel policies, and applicable regulations

What We're Looking For

The Essentials

4+ years of experience in AV operations and sales, with at least 2 years in a leadership role in a hotel or hospitality environment
Strong technical background across audio, video, lighting, and control systems - you can troubleshoot on your feet and teach others to do the same
Proven track record driving AV revenue and building client relationships in a hotel setting
Experience managing a team and developing people, not just supervising them
Comfortable managing a budget and being held accountable to revenue and expense targets
Excellent communicator - with clients, hotel staff, your team, and Royal Productions leadership
Willing to work flexible hours including evenings, weekends, and holidays as event schedules require

Bonus Points

CTS, CTS-D, or CTS-I certification
Experience with a national in-house AV company in a hotel environment
Familiarity with Crestron, Q-SYS, or similar control and DSP platforms
Bachelor's degree in a related field (equivalent experience absolutely considered)

Benefits

Competitive salary commensurate with experience
Health, dental, vision, and life insurance
401(k) with company match
Paid time off and holidays
Professional development and growth opportunities within a national company

Why Royal Productions

37+ years in business - stable, respected, and still growing into new markets
The autonomy to run your department like it's yours - because it is
The opportunity to build something from the ground up at a premier Chicago property

Royal Productions is an equal opportunity employer.

www.royalproductions.com

Job Type: Full-time

Benefits:

401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

Audio Visual Director jobs

Director of Audio Visual (Sales & Operations)

Senior Art Director

Licensed Assistant Program Director Outpatient Services

Sales Director - Audio Visual, Event Technology

IT Director

Youth & Family Support Specialist

Graphic Designer

Director of Youth Ministries & Contemporary Worship

Venue Director I - Audio Visual, Event Technology

Director of Marketing and Communications

Sinking Creek Baptist Church Worship Minister

Director of IT

Operations Director - Audio Visual, Event Technology

Special Education Teaching Assistant (1836)

Registered Nurse (RN) - Faith Community Nurse

Paralegal (PL4101 - Corporate)

Audio Visual Manager

Electrical Engineer

Technical Director Supervisor

Fundraising (Development) Manager

I want to receive the latest job alert for Audio Visual Director

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