Top 4966 Augusta Jobs

Customer Service Call Center Agent
Doctors Hospital of Augusta —Augusta, GA
- Full-time
- Remote
- 1 year
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Extended Stay America Augusta - Front Desk Agent
Aimbridge Hospitality —Augusta, GA
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Receptionist - State Farm Agent Team Member
Jonathan Wingard - State Farm Agent —North Augusta, SC
- $40,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
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Front Office Receptionist
Centerwell —Augusta, GA
- $38,000 - $45,800 a year
- Full-time
- Spanish
- English
- High school diploma or GED
- Paid parental leave
- Paid holidays
Team Lead – Call Center
Coforge Ltd. —Augusta, GA
- $20 an hour
- Full-time
- Mid-level
- Analysis skills
- Experience equivalent to degree accepted
Help Desk Analyst 3
Intone Networks —Augusta, ME
- $15 an hour
- Contract
- Office
- Entry level
Cashier
Popeyes —Charlotte, NC
- From $11 an hour
- Part-time
- Serving
- No education required
- Quick service & fast food restaurant
- Paid training
- Health insurance
Quick Apply
Hotel Front Desk
Hampton Inn Augusta Gordon Hwy —Augusta, GA
- From $12.50 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
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Help Desk Analyst 1
Intone Networks —Augusta, ME
- $15 an hour
- Contract
- Office
- Entry level
Client Technologies Specialist 1
Intone Networks —Augusta, ME
- $15 - $20 an hour
- Contract
- Remote
- Entry level
Emergency Technical/Customer Service Representative
Helpware —Atlanta, GA
- $16 an hour
- Extended hours
- Remote
- Computer literacy
- High school diploma or GED
- 1 year
Quick Apply
Sales Associate - Augusta
Palmetto Moon —Augusta, GA
- Part-time
- Merchandising
- Ability to lift 50 pounds
- 16+ years old
Quick Apply
Spa Attendant
Senator Inn —Augusta, ME
- From $15 an hour
- 8 hour shift
- Sales
- Hotel
- Front desk
- Profit sharing
- Paid training
Quick Apply
Max Fitness Front Desk Attendant
One and Only Fitness Consulting —Augusta, GA
- Part-time
- Entry level
- Gym membership
Quick Apply
Contact Center Labor & Staffing Planner
URBN —Augusta, GA
- From $22.50 an hour
- Overtime
- 18 years or older
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Administrative Assistant
Advance Chiropractic and Wellness Center —Augusta, GA
- From $12 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick Apply
CASHIER (FULL TIME AND PART TIME)
Morrison Healthcare —Augusta, GA
- $13.50 an hour
- Weekends as needed
- Background check
- Hospital
- Food service experience
- Commuter assistance
- Disability insurance
Quick Apply
Day Shift Part Time Cashier
Popeyes —Cameron, NC
- From $10 an hour
- Part-time
- Serving
- No education required
- Quick service & fast food restaurant
- Health insurance
- Dental insurance
Quick Apply
Apprentice Jeweler - Signet Jewelers - Augusta Mall - Augusta, GA
Signet Jewelers —Augusta, GA
- From $15 an hour
- Overtime
- Computer literacy
- High school diploma or GED
- Quality control
- Store discount
- Paid holidays
Full-Time Teller – Augusta, ME
cPort Credit Union —Augusta, ME
- From $23 an hour
- Full-time
- Entry level
- Paid holidays
- Health insurance

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Customer Service Call Center Agent

Doctors Hospital of Augusta -
Augusta, GA

Quick Apply

Job Details

Full-time

Benefits

Employee stock purchase plan
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Adoption assistance
Family leave
Work from home
401(k) matching
Loan assistance
Life insurance

Qualifications

1 year
Entry level

Full Job Description

Schedule: Monday - Friday 1030am-8pm CST

Do you have the career opportunities as a Remote Customer Service Call Center Agent you want with your current employer? We have an exciting opportunity for you to join Work from Home which is part of the nation's leading provider of healthcare services, HCA Healthcare.

See what a day in the life is like for a Patient Customer Advisor, click the link below.

Day in the Life - Candace - Customer Service Rep

This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).

Job Summary and Qualifications

The Customer Service Call Center Agent handles account inquiries via inbound and outbound calls from patients, guarantors, or other third parties to review account information, take appropriate actions in various systems to resolve inquiries, and secure payment on outstanding account balances. This role requires the ability to learn and work in multiple account systems/applications.

In this role you will:

Communicate with customers by phone or via digital media to obtain information needed to resolve inquiries in accordance with department policies and procedures
Review patient account information in multiple systems, perform research as necessary, and take appropriate action to resolve patient inquiries and account balances
Document patient inquiry and actions taken into the appropriate systems
Update or add insurance information and/or patient demographic information and request rebill
Work with patients and guarantors to secure payment on outstanding account balances using secured payment methods
Escalate patient complaints to the appropriate individual/department based on the nature of the issue
Create a positive patient experience through actively listening, understanding, ensuring timely resolution or escalation, communicating in a friendly manner, and handling patients with a consummately professional attitude
Follow all Parallon Customer Service Organization (CSO) guidelines and policies
Meet and maintain established departmental performance metrics for production and quality
Adhere to all compliance guidelines
Maintain working knowledge of workflow, systems, and tools used in the department

Qualifications that you will need:

Minimum one-year customer service experience required in a customer service, healthcare office, hospitality, retail sales, or client manager role
Previous call center experience preferably in a healthcare environment preferred
Ability to work a minimum of 90% of your day on the phone uninterrupted

Benefits

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
Wellbeing support, including free counseling and referral services
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Remote Customer Service Call Center Agent opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Quick Apply

Refine Your Search

Augusta jobs

Customer Service Call Center Agent

Extended Stay America Augusta - Front Desk Agent

Receptionist - State Farm Agent Team Member

Front Office Receptionist

Team Lead – Call Center

Help Desk Analyst 3

Cashier

Hotel Front Desk

Help Desk Analyst 1

Client Technologies Specialist 1

Emergency Technical/Customer Service Representative

Sales Associate - Augusta

Spa Attendant

Max Fitness Front Desk Attendant

Contact Center Labor & Staffing Planner

Administrative Assistant

CASHIER (FULL TIME AND PART TIME)

Day Shift Part Time Cashier

Apprentice Jeweler - Signet Jewelers - Augusta Mall - Augusta, GA

Full-Time Teller – Augusta, ME

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Day in the Life - Candace - Customer Service Rep

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