Top 2783 Auto Center Coach Jobs

Customer Service Operations Manager
HONK —Remote
- $60,000 - $100,000 a year
- Full-time
- Remote
- Google Workspace
- 5 years
- Analysis skills
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Collision Center Manager
Confidential —Albuquerque, NM
- From $100,000 a year
- Full-time
- Background check
- Clean driving record
- Dealership
- Health insurance
- Dental insurance
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Career Coach - National Farmworkers Job Program (NFJP)
United Migrant Opportunity Services —Richland Center, WI
- $21.00 - $23.50 an hour
- Full-time
- Bilingual
- Spanish
- English
- Health savings account
- AD&D insurance
PRN LPN - YCRC
Astra Mental Health and Recovery —Topeka, KS
- From $25.63 an hour
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- Clean driving record
- RN License
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PRN Registered Nurse YCRC
Astra Mental Health and Recovery —Topeka, KS
- From $35.87 an hour
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- Clean driving record
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Body Shop Manager
Confidential —Des Moines, IA
- From $70,000 a year
- Full-time
- Clean driving record
- Mid-level
- 3 years
- Paid holidays
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Senior Home Lending Advisor- Colorado Springs, CO
JPMorganChase —Colorado Springs, CO
- $15.16 an hour
- Online Application
- Computer literacy
- Mid-level
- Office
- Health insurance
- Tuition reimbursement
Skill Coaches - Teach Any Skill at Local SN Berlin Skill Center (Earn Money & Spread Your Knowledge)
WeVersity.org —South New Berlin, NY
- $16 - $50 an hour
- Contract
- Hybrid work
- Carpentry
- Microsoft Excel
- Customer service
- Professional development assistance
- Flexible schedule
Quick Apply
4d
Instructional Coach
Easterseals Serving Chicagoland and Greater Rockford —Chicago, IL
- $53,359 - $66,699 a year
- Full-time
- School experience
- Classroom
- Spanish
- AD&D insurance
- Paid holidays
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Career Coach - National Farmworkers Job Program (NFJP)
United Migrant Opportunity Services —Wautoma, WI
- $21.00 - $23.50 an hour
- Full-time
- Bilingual
- Spanish
- English
- Health savings account
- AD&D insurance
Agency Development Coach
FX Insurance Agency LLC —Austin, TX
- $70,000 - $71,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Leadership
- Opportunities for advancement
Quick Apply
HUGE OPPORTUNITY for World-Class, Audi, BMW, JLR, Mercedes, Porsche Technicians
Star Motors European Service —San Juan Capistrano, CA
- $150,000 - $250,000 a year
- Full-time
- ASE Certification
- Clean driving record
- Dealership
- Travel reimbursement
- Paid training
Quick Apply
Life Skills Coach
Thrive Therapy of Kansas —Neodesha, KS
- $23 - $25 an hour
- Full-time
- High school diploma or GED
- Driver's License
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
7d
HR Business Partner
Monro Auto Service and Tire Centers —Lowell, MA
- $100,000 - $115,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Mentoring
Quick Apply
Collision Technician
Baker Motor Company —Charleston, SC
- 8 hour shift
- Dealership
- Mid-level
- Power tools
- Health insurance
- Dental insurance
Quick Apply
Collections Manager
Arra Finance —Carrollton, TX
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
- Health savings account
- AD&D insurance
Quick Apply
11d
Reentry Specialist Supervisor - Lawrence/Salisbury
NFI Massachusetts, Inc. —Lawrence, MA
- $70,000 a year
- Mid-level
- Master's degree
- Bachelor's degree
- 403(b) matching
- Paid holidays
Quick Apply
HR Business Partner
WLR Automotive Group —Frederick, MD
- $70,000 - $85,000 a year
- Full-time
- Writing skills
- Microsoft Office
- Travel
- Health savings account
- Employee discount
Quick Apply
4d
Licensed Nursing Home Administrator - Skilled & Long Term Care
Lakewood —Waterville, ME
- Full-time
- Skilled nursing facility
- Nursing home
- Residential
- Disability insurance
- Health insurance
Quick Apply
11d
Agency Development Coach
FX Insurance Agency LLC —Independence, OH
- $70,000 - $71,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Leadership
- Opportunities for advancement
Quick Apply

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Customer Service Operations Manager

HONK -
Remote

Quick Apply

Job Details

Full-time
$60,000 - $100,000 a year

Qualifications

Productivity software

Full Job Description

Honk is a technology-driven roadside assistance platform that connects enterprise customers (insurance carriers, auto clubs, warranty companies, and fleet operators) with a nationwide network of independent service providers. We have a simple, yet challenging, goal to ensure every motorist gets the help they need in a timely fashion

We don’t own trucks, but we have built the marketplace, the dispatch engine, and the technology infrastructure that makes it work. We’re PE-backed, scaling fast, and aggressively investing in automation and AI to widen the gap between legacy operators and us, still running on phone trees and spreadsheets.

The Role

The Customer Service Operations Manager leads a team of Operations Supervisors and specialists responsible for delivering exceptional roadside assistance experiences at scale. This role is accountable for frontline and escalation team performance, service quality, customer satisfaction, and operational efficiency.

You will partner closely with Operations, Workforce Management, Training, Product, Technology, and Leadership teams to improve processes, solve complex service challenges, and ensure customers receive timely, empathetic support when they need it most.

You Will:

Lead from the front and support the team during periods of high demand
Lead and develop a team of Operations Supervisors across frontline and escalation functions.
Own performance against key operational metrics, including service levels, quality, customer satisfaction, and productivity.
Provide leadership and guidance for complex customer and service provider escalations.
Partner with Workforce Management, Training, Product, and Engineering teams to improve operational performance and customer outcomes.
Analyze operational data and trends to identify opportunities for improvement and drive corrective action.
Develop and implement process improvements that enhance efficiency, scalability, and service quality.
Conduct regular performance reviews, coaching, and development discussions with direct reports.
Communicate operational performance, risks, and recommendations to senior leadership.
Lead operational response during service disruptions, severe weather events, and other high-impact incidents.
Foster a culture of accountability, collaboration, and continuous improvement while supporting the team wherever needed.

What You Bring

5+ years of leadership experience in a customer service, contact center, or operations environment.
Experience leading supervisors and developing high-performing customer-facing teams.
A customer-first mindset with a passion for delivering exceptional service, especially during complex or escalated situations.
Strong analytical and problem-solving skills with the ability to use data to drive decisions and improve performance.
Proven ability to identify operational challenges, implement process improvements, and drive measurable results.
Calm under pressure and able to make sound decisions in a fast-paced, rapidly changing environment.
Strong interpersonal skills with the ability to influence, coach, and collaborate across all levels of the organization.
Proficiency with Google Workspace and contact center technologies.
Experience with workforce management, quality assurance, performance management, and customer experience metrics preferred.
Experience in roadside assistance, insurance, transportation, logistics, or other service-based industries preferred.

The pay for this position is based on a number of factors, including market location, and may vary depending on job-related knowledge, skills, and experience. HONK is a total compensation company. Dependent on the position offered, commission and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

At HONK, we're a community of diverse and passionate individuals who believe in the power of remote work and the strength of inclusivity. As a remote-first company, we embrace the boundless possibilities of collaboration and flexibility, allowing our team members to thrive from anywhere in the US.

HONK is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions at HONK are based on merit, qualifications, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic as outlined by law.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Quick Apply

Refine Your Search

Auto Center Coach jobs

Customer Service Operations Manager

Collision Center Manager

Career Coach - National Farmworkers Job Program (NFJP)

PRN LPN - YCRC

PRN Registered Nurse YCRC

Body Shop Manager

Senior Home Lending Advisor- Colorado Springs, CO

Skill Coaches - Teach Any Skill at Local SN Berlin Skill Center (Earn Money & Spread Your Knowledge)

Instructional Coach

Career Coach - National Farmworkers Job Program (NFJP)

Agency Development Coach

HUGE OPPORTUNITY for World-Class, Audi, BMW, JLR, Mercedes, Porsche Technicians

Life Skills Coach

HR Business Partner

Collision Technician

Collections Manager

Reentry Specialist Supervisor - Lawrence/Salisbury

HR Business Partner

Licensed Nursing Home Administrator - Skilled & Long Term Care

Agency Development Coach

I want to receive the latest job alert for Auto Center Coach

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