Top 17 Auto Inspector/Trainee Jobs

Claims Specialist Mechanical Protection
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- $36,381 - $77,881 a year
- Remote
- High school diploma or GED
- In-person
- Negotiation
- Paid holidays
- Health insurance
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Claims Specialist Mechanical Protection

Mercury Insurance Services, LLC -
Remote

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Job Details

$36,381 - $77,881 a year

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Referral program
Pet insurance

Qualifications

High school diploma or GED
Negotiation

Full Job Description

Overview:

Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2026!

Position Summary:

The Primary job function is to investigate, evaluate, negotiate, and settle vehicle mechanical repair claims under various coverage forms.

Geo-Salary Information:

An in-person interview may be required during the hiring process

State specific pay scales for this role are as follows:

$44,466 to $77,881 (NJ, NY, WA, HI, AK, MD, CT, RI, MA)

$40,424 to $70,801 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME)

$36,381 to $63,721 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV)

In CA: Typical hiring range is $55,056.15 to $76,466.88

The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location.

Responsibilities:

Essential Job Functions:

Reviews claims for other possible coverage as provided by vehicle manufacturers or parts and labor warranties provided by previous repairer.
Provides claim payment authorizations based on the correct parts and labor amounts using the available data sources.
Assigns third party inspectors to aid in investigating approximately 5% of claims taken on average.
Provides customer service to callers with questions about filing a claim or to dispute claims.
Responds to incoming calls from agents and policyholders.
May provide direct quotes over the telephone. Interprets and communicates all guidelines effectively.
May process quotes and send information to third party inspectors to aid investigation.
Consistently handles and processes calls in a detailed and accurate manner.

Qualifications:

Education:

High School diploma or equivalent required (may include specialized automotive repair vocational courses.)
Pertinent state adjuster licenses are required
A minimum of one Automotive Service Excellence (ASE) certificate must be maintained

Experience:

At least 6 months experience as a Claims Specialist Trainee through the in-house training program.
Or equivalent combination of education and/or experience
Experience to handle mechanical protection claims normally is acquired through auto technician experience and/or service department service writer experience.

About the Company:

Why choose a career at Mercury?

At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it.

Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.

We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.

Learn more about us here: https://www.mercuryinsurance.com/about/careers

Perks and Benefits:

We offer many great benefits, including:

Competitive compensation
Flexibility to work from anywhere in the United States for most positions
Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
Medical, dental, vision, life, and pet insurance
401 (k) retirement savings plan with company match
Engaging work environment
Promotional opportunities
Education assistance
Professional and personal development opportunities
Company recognition program
Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more

Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.

Pay Range: USD $44,466.00 - USD $77,881.00 /Yr.

Apply Now

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