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People Operations Coordinator

Escapology
Remote

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Job Details

Full-time
$23 - $25 an hour
2 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Employee engagement

Full Job Description

About Escapology:

Escapology is the largest escape room company in the world!

We are the premier provider of escape room entertainment, dedicated to delivering immersive, engaging, and thrilling experiences that challenge and delight our guests. Our vision is to be the global leader in escape room entertainment.

The Position

The People Operations Coordinator plays a key role in supporting the daily operations of the People team by coordinating HR processes, maintaining employee records, and assisting employees with routine HR needs. As the first point of contact for general HR inquiries, this position ensures administrative processes are completed accurately, documentation is well maintained, and employees receive timely support. The role is focused on operational excellence, coordination, and administrative execution.

Key Responsibilities

Employee Support & HR Coordination

Serve as the first point of contact for routine HR questions and escalate sensitive or complex items as required.
Support the HR Service Desk and maintain accurate tracking through resolution.
Prepare standard employee letters and documents using approved templates.

Onboarding, Changes & Offboarding Administration

Support onboarding and offboarding administration, ensuring all steps are completed accurately and on time.
Coordinate pre-employment and onboarding support tasks, including background checks and new-hire paperwork follow-up.
Prepare and support employee change processing.
Provide I-9 support and troubleshooting, escalating complex issues as needed.

HR Records, Systems & Reporting

Maintain accurate employee records and ensure documents are filed consistently and securely.
Update and audit employee data in the HRIS and related systems.
Maintain HR trackers and run routine audits as assigned.
Support recurring People Ops reporting needs and provide administrative reporting support as requested.

Process Documentation & Improvement

Maintain People Ops process documentation, templates, and checklists for core workflows.
Flag workflow issues and propose simple updates to templates, checklists, and documentation to support consistent execution.
Support People Ops projects as assigned.

Compliance, Posters & Required Notices

Conduct audits of required labor law posters and required notices across all locations.
Support poster/notice updates for new and existing locations, including ordering, distribution, posting confirmation, and re-audits as needed.
Maintain documentation and tracking to confirm required postings are current and completed by location.

Payroll, Timekeeping & Benefits Support

Serve as the first point of contact for basic payroll, timekeeping, and benefits questions; triage and escalate complex issues as needed.
Track and support payroll and timekeeping issues through resolution.
Support basic benefits administration tasks and escalate complex items as needed.

Culture & Engagement Coordination

Coordinate employee celebrations and key dates and maintain related trackers.
Support engagement activities and communications as assigned.
Coordinate logistics for culture initiatives as needed.

Company Hardware Coordination & Tracking

Maintain the company-issued hardware tracker and supporting documentation for equipment assigned to employees.
Coordinate hardware shipments/returns and follow up to confirm equipment is received, reassigned, or stored according to the established process.

Recruiting Support & Prescreening Coordination

Support recruiting coordination, including job posting maintenance, candidate communications, and interview scheduling.
Conduct prescreening steps, including high-volume resume review, basic qualification checks, phone screen scheduling, references checks, and status tracking.

Confidentiality & Data Handling

Handle sensitive employee and company information with discretion and professionalism.
Maintain accurate records and follow established processes for access, storage, and retention of People Operations documentation.
Use secure practices when working remotely, including protecting confidential information in shared spaces and on company systems.

EEOC Statement

Escapology is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. All employment decisions are made on the basis of qualifications, merit, and business need.

Pay: $23.00 - $25.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Work Location: Remote

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