Top 14797 Bilingual Customer Service Jobs

Customer Service Representative - Bilingual English/Spanish
National Safety Council —Remote
- $19.75 - $20.75 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- 403(b) matching
- Paid holidays
Quick Apply
7d
Remote Bilingual Healthcare Customer Service Representative
Excalibur DDPM —Remote
- $16 - $22 an hour
- Full-time
- Remote
- Spanish
- Microsoft Excel
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Spanish Bilingual Remote Customer Service Representative
VIMO INC —Atlanta, GA
- $19.00 - $20.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
Customer Service Representative - Bilingual (Spanish)
Connexus Resource Group —Remote
- $13 - $15 an hour
- Email
- Remote
- Spanish
- Computer literacy
- English
- Health insurance
- Dental insurance
Quick Apply
Remote Bilingual Healthcare Appointment Scheduler
Scale with TARS LLC —Remote
- $20,000 - $30,000 a year
- Choose your own hours
- Remote
- Background check
- Spanish
- Pass drug screening
- Paid training
- Work from home
Quick Apply
8d
Bilingual Customer Engagement Specialist
Avesis, Incorporated —Remote
- $16.68 - $32.59 an hour
- Overtime
- Remote
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Disability insurance
Call Center Representative - English & Spanish (Remote)
Stratford Solutions Inc. —New York, NY
- $20 an hour
- Weekends as needed
- Remote
- Spanish
- Computer literacy
- English
Quick Apply
Spanish Bilingual Remote Customer Service Representative
D&A CONSULTING SERVICE LLC —Chesapeake, VA
- $19.00 - $20.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
Care Manager 1, Bilingual - English & Spanish
Empathy —Remote
- $24 - $26 an hour
- Weekends as needed
- Spanish
- English
- Research
- Paid holidays
- Health insurance
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Customer Service Representative - Spanish bilingual
Wolfe, LLC —Pittsburgh, PA
- $20 - $24 an hour
- Full-time
- Background check
- Spanish
- English
- Profit sharing
- Health savings account
Bilingual Customer Support Representative
US Automotive Protection Services —Wentzville, MO
- $31,000 - $41,000 a year
- Full-time
- Bilingual
- Spanish
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Bilingual Customer Service/Sales Agent
Fred Loya Insurance —Dallas, TX
- $14 - $17 an hour
- Full-time
- 18 years or older
- Spanish
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
5d
Bilingual Customer Service/Sales Agent
Fred Loya Insurance —Arlington, TX
- $14 - $17 an hour
- Full-time
- 18 years or older
- Spanish
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
5d
Customer Technical Support Advisor - Hanover Park, Bilingual Spanish
Corston Architectural Detail —Hanover Park, IL
- $40,000 - $50,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Bilingual Customer Service/Sales Agent
Fred Loya Insurance —Lewisville, TX
- $14 - $17 an hour
- Full-time
- 18 years or older
- Spanish
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
1d
Bilingual Retention Specialist
US Automotive Protection Services —Wentzville, MO
- $60,000 - $100,000 a year
- Full-time
- Spanish
- Customer service
- English
- Health insurance
- Dental insurance
Quick Apply
Bilingual Counselor, Student Advocate Center - NSLP
FES – Foundation for Educational Services Inc. —Lincoln, NE
- $18 an hour
- Part-time
- Spanish
- English
- Office
- Paid holidays
- Loan repayment program
Quick Apply
Dental Front Desk Receptionist (Bilingual Spanish/English)
General dentist .Herndon —Herndon, VA
- $22 - $24 an hour
- Part-time
- Bilingual
- Spanish
- Dental office
- Health insurance
- Dental insurance
Quick Apply
Bi-Lingual Customer Success Liaison
Industrial Sorting Services —Cincinnati, OH
- Full-time
- Bilingual
- Spanish
- English
- Disability insurance
- Health insurance
Quick Apply
7d
Bilingual Customer Service Representative
Request A Test —Brecksville, OH
- $20 - $24 an hour
- Overtime
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply

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Customer Service Representative - Bilingual English/Spanish

National Safety Council -
Remote

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Job Details

Full-time
$19.75 - $20.75 an hour
7 days ago

Benefits

403(b) matching
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
403(b)
Life insurance

Qualifications

Spanish
English
High school diploma or GED

Full Job Description

Save lives, from the workplace to anyplace.

The National Safety Council is America’s leading nonprofit safety advocate. We focus on eliminating the leading causes of preventable injuries and deaths. Through leadership, research, education, and advocacy, NSC focuses on areas where most unintentional injuries and deaths occur.

We are currently looking for a Customer Service Representative that is bilingual in English & Spanish to join us in our mission to save lives and prevent injuries.

Position Highlights:

The Customer Service Representative delivers high-quality service across phone, chat, email, and online channels, resolving customer inquiries with accuracy, professionalism, and empathy. The role involves navigating multiple business and learning management systems to manage customer data, process secure transactions, and provide technical support for LMS users. This position also supports continuous improvement by identifying recurring issues, updating team resources, and contributing to projects that enhance the overall customer experience.

What You’ll Do:

Customer Support & Issue Resolution

Handle inbound customer contacts via phone, chat, email, and other channels, often managing multiple conversations simultaneously.
Use interaction flows, job aids, reference materials, and program training to research issues, troubleshoot, and resolve inquiries accurately and efficiently.
Provide clear verbal and written guidance on program details, schedules, and navigation of eLearning platforms.
Apply empathy, active listening, and professional service techniques to defuse challenging situations and reduce escalations.
Place outbound calls and respond promptly to messages to address questions, complete registrations, or resolve account issues.
Promote self-service tools and digital resources to enhance customer experience.

Systems, Data Accuracy & Transaction Processing

Accurately enter, update, and access customer information across multiple business systems and learning management systems.
Document all customer interactions clearly, concisely, and in alignment with internal quality standards.
Process routine transactions, including live credit card payments, ensuring full compliance with PII and PCI security requirements.
Provide LMS support, including resolving access codes, password resets, account lockouts, and processing certificate reprint requests.
Promptly process returned mail and update accounts to maintain accurate customer information and reduce operational costs.

Collaboration, Quality, & Continuous Improvement

Identify and escalate recurring or widespread customer concerns to management for timely resolution.
Collaborate to create, revise, and maintain team resource materials and job aids.
Complete assigned projects or additional tasks that support operational efficiency and improve customer experience.
Perform other related duties as needed to support business and team objectives.

We’re Looking for Someone with:

High school diploma or equivalent (GED) required.
1–2 years of customer service experience in a contact center, service‑oriented environment, or similar role involving direct customer interaction.
Experience using multiple computer systems, web‑based applications, or learning management systems (LMS) preferred.
Experience handling phone, chat, and email communications in a fast‑paced environment preferred.
Prior experience processing secure transactions or working with sensitive data (PII/PCI) is a plus.
Strong verbal and written communication skills, with the ability to explain information clearly and professionally across multiple channels.
Active listening and empathy skills to understand customer needs and deliver a positive experience.
Effective problem‑solving and critical‑thinking abilities, including the capacity to analyze information, identify solutions, and make sound decisions within defined guidelines.
This is a remote position.
Hourly rate: $19.75(English only) $20.75(Bilingual)

Reasons You’ll Love it here:
NSC cares about the safety, health, and overall well-being of our employees. We offer competitive benefits, resources, and tools to promote a work-life balance that supports employees during all phases of life. We offer the following:

At least 20 PTO days accrued 1st year and 11 paid holidays
Flexible work arrangements
Comprehensive medical, dental, vision, and life insurance plans
Flex spending accounts for medical and dependent care
403(b) & Roth 403(b) with employer match up to 6%
Reimbursable training
Dress for your day

Our hiring process is designed to give you the opportunity to shine at each step. It starts with an assessment where you really showcase your drive for the role. From there, candidates selected for the first interview will discuss their skills and how they fit with our team. If you're a match, the second interview takes a deeper dive into your background and how you can contribute to our goals. After that, we'll make our final decision and let you know the outcome. This is our usual process, and we're excited to get to know you along the way!

NSC is a Recovery-Friendly Workplace.
We support individuals in or seeking recovery from substance use disorder by fostering a culture of respect, inclusion, and support. We provide access to confidential resources, reasonable accommodations, and a work environment that values your journey and contributions.

NSC is an equal opportunity employer.

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Quick Apply

Refine Your Search

Bilingual Customer Service jobs

Customer Service Representative - Bilingual English/Spanish

Remote Bilingual Healthcare Customer Service Representative

Spanish Bilingual Remote Customer Service Representative

Customer Service Representative - Bilingual (Spanish)

Remote Bilingual Healthcare Appointment Scheduler

Bilingual Customer Engagement Specialist

Call Center Representative - English & Spanish (Remote)

Spanish Bilingual Remote Customer Service Representative

Care Manager 1, Bilingual - English & Spanish

Customer Service Representative - Spanish bilingual

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Bilingual Customer Service/Sales Agent

Bilingual Customer Service/Sales Agent

Customer Technical Support Advisor - Hanover Park, Bilingual Spanish

Bilingual Customer Service/Sales Agent

Bilingual Retention Specialist

Bilingual Counselor, Student Advocate Center - NSLP

Dental Front Desk Receptionist (Bilingual Spanish/English)

Bi-Lingual Customer Success Liaison

Bilingual Customer Service Representative

I want to receive the latest job alert for Bilingual Customer Service

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