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Billing Specialist

Alex MacWilliam Real Estate -
Remote

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Job Details

Full-time
$21.63 an hour

Benefits

Paid parental leave
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance
Pet insurance

Qualifications

Customer communication

Full Job Description

Job Category: Accounting/Finance

Requisition Number: BILLI001212

Posting Details

Posted: June 22, 2026

Full-Time

Remote

Rate: $21.63 USD per hour

Locations

Showing 1 location

Remote - USA

Job Details

Description

Inside Real Estate is a fast-growing, independently-owned real estate software firm that serves as a trusted technology partner to over 500,000 top brokerages, agents, and teams. Their branded portfolio, BoldTrail, includes BoldTrail (Front Office), BoldTrail BackOffice and BoldTrail Recruit, solutions that create a complete tech ecosystem for clients, and deliver seamless end-to-end operations to scale success at any level. With an accomplished leadership team and its talented staff, Inside Real Estate brings the resources, scale, and vision to deliver ongoing innovation and success to their growing customer base.

The Billing Specialist executes daily billing activities including invoice generation, credit card processing, customer communications, and collections follow-up. This role is crucial in ensuring that customer billing is accurate, timely, and well-documented.

Key Responsibilities

Generate invoices and apply payments in the billing system
Monitor and resolve failed payments, expired credit cards, and dunning workflows
Respond to customer inquiries regarding billing issues via email and phone calls
Process credits, refunds, and adjustments with appropriate approvals
Assist with billing close procedures and reconciliations
Maintain accurate records and follow internal documentation standards
Working hours are Monday-Friday 8:00 AM - 5:00 PM PST.

Preferred Qualifications

1–3 years of billing, accounts receivable, or finance operations experience
Familiarity with subscription billing tools
Strong attention to detail and time management skills
Customer service or support experience a plus

We offer a competitive total rewards package including:

Competitive salary
3 Medical plans to choose from - 1 PPO and 2 HDHPs
2 Dental plans to choose from
Vision
HSA - company-funded
FSAs - healthcare, limited purpose, dependent care
Short-Term Disability - company-paid
Long-Term Disability - company-paid
Basic Employee Life Insurance - company-paid
Voluntary Dependent Life Insurance
Voluntary Accident Insurance
Voluntary Critical Illness
Voluntary Hospital Indemnity
ID Protection
Pet Insurance
401(k) Retirement Savings with company match
Paid PTO/Vacation/Sick Time
11 company-recognized holidays
Company-paid Parental/Disability Leave

In addition, at IRE, we focus on driving top results providing:

Opportunities to grow within our company;
Potential to work in a remote setting;
Exciting/energetic work environment and fun, creative culture.

IRE EEO Statement - We believe that the unique contributions of all Insiders are the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experiences we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply Now

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