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Medical Front Desk Receptionist

Neurosurgery
Great Neck, NY

Quick Apply

Job Details

Full-time
$18 - $21 an hour

Qualifications

Appeals
Staff supervision
Team member evaluation
Medical office management
HR department experience
Medicare
Commercial insurance knowledge
Phone communication
Customer service
Triage
Writing skills
Medical office experience
In-person customer service
HIPAA
Employment & labor law
Performance feedback (performance evaluation method)
Medical coding experience in outpatient clinics
High school diploma or GED
Medicaid health insurance
Hiring
ICD-10
Phone customer support
Medicare regulations
Medical billing and coding communication with insurance companies
Conflict management
Health information regulatory compliance
Medical insurance appeals management
Centers for Medicare & Medicaid Services (CMS) billing regulations
Medicaid regulations
Medicaid

Full Job Description

Medical Front Desk Reception Job Description and Duties

A medical front desk reception is responsible for the timely submission of technical or professional medical claims to insurance companies. Handle phone calls, faxes, scanning patient charts. The front office responsibilities to register and check in patients, process all registration requirements ( insurances, co-pays, medical records management, etc...) The position may be located in physician offices, hospitals, nursing homes, or other healthcare facilities.

Job Duties for Medical Biller

Must possess a patient- customer experience background

Obtaining referrals and pre-authorizations as required for procedures.
Checking eligibility and benefits verification for treatments, hospitalizations, and procedures.
Reviewing patient bills for accuracy and completeness, and obtaining any missing information.
Preparing, reviewing, and transmitting claims using billing software, including electronic and paper claim processing.
Following up on unpaid claims within standard billing cycle timeframe.
Checking each insurance payment for accuracy and compliance with contract discount.
Calling insurance companies regarding any discrepancy in payments if necessary
Identifying and billing secondary or tertiary insurances.
Reviewing accounts for insurance of patient follow-up.
Researching and appealing denied claims.
Answering all patient or insurance telephone inquiries pertaining to assigned accounts.
Setting up patient payment plans and work collection accounts.
Updating billing software with rate changes.
Updating cash spreadsheets, and running collection reports.
Handle all registration and front desk duties as required.

Education and Experience Required

Basic requirements include:

A high school diploma
Knowledge of business and accounting processes usually obtained from an associate's degree, with a degree in Business Administration, Accounting, or Health Care Administration preferred.
A minimum of one to three years of experience in a medical office setting.

Knowledge, Skills, and Abilities

Medical Front Desk Receptionist most be proficiency in the following areas is required:

Knowledge of insurance guidelines including HMO/PPO, Medicare, Medicaid, and other payer requirements and systems.
Competent use of computer systems, software, and 10 key calculators.
Familiarity with CPT and ICD-10 Coding.
Effective communication abilities for phone contacts with insurance payers to resolve issues.
Customer service skills for interacting with patients, Doctors and others regarding medical claims and payments, including communicating with patients and family members of diverse ages and backgrounds.
Ability to work well in a team environment. Being able to triage priorities, delegate tasks if needed, and handle conflict in a reasonable fashion.
Problem-solving skills to research and resolve discrepancies, denials, appeals, collections.
A calm manner and patience working with either patients or insurers during this process.
Knowledge of accounting and bookkeeping procedures.
Knowledge of medical terminology likely to be encountered in medical claims.
Maintaining patient confidentiality as per the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
Ability to multitask.

Medical Front Desk Receptionist Customer/ Patient Service Experience a must

Knowledge and experience in all aspects of billing.
Knowledge of regulations related to Medicare, Medicaid, and commercial insurance.
Human resources experience in hiring, supervision, and performance reviews
Knowledge of HIPAA and labor law
Strong customer service skills
Skill in writing policies and procedures
Skill in using healthcare software and computer systems
Knowledge of maintaining supplies and equipment for the medical setting.
Multitasking skills
Problem-solving skills
Professional communication and presentation skills, including face to face, email, telephone, and video conference.
Knowledge of continuous process improvement concepts and practices
Ability to communicate professionally with clinicians, nurses, allied health staff, administrative staff, frontline staff, contractors, governmental agencies, insurance payers, patients, family members of patients, suppliers, and the general public, of all age levels from child to senior citizen.

Work Remotely

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

Billing Unit Clerk jobs

Medical Front Desk Receptionist

Dental Receptionist 2-3 Years Experience

Medical Practice Assistant & Receptionist & Biller 2

Medical Receptionist

Part Time Biller for Mental Health Clinic

Dental Financial Coordinator

Medical office receptionist /Entry Level Accounts Receivable/Medical Scribe (Part time)

Nursing Scheduler for Home Health Care Business

Scheduling Charge Specialist

Medical Office Administration and Billing

Dental Receptionist / Insurance & Billing Coordinator

Administrative Positions

Medical receptionist/Biller

Front Desk Receptionist – Data Entry & Billing Support

Front Desk Receptionist and billing clerk

Medical Administrative Assistant - Scheduling & Payment Posting

Medical Claims Billing/Medical Receptionist

Administrative & Billing Positions

Front Office & Revenue Cycle Management Specialist (Dual Role)

INDEPENDENT MEDICAL EVALUATION SCHEDULER/BILLER

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