Top 4033 Boston Program Manager Jobs in Boston, MA

Assistant General Manager | Courtyard, Boston Natick
CSM Lodging Services Incorporated —Natick, MA
- $70,000 - $80,000 a year
- 3 years
- Hotel
- High school diploma or GED
Quick Apply
General Manager
Game Show Battle Rooms —Burlington, MA
- $90,000 - $120,000 a year
- Weekends as needed
- Mid-level
- In-person
- 1 year
- Paid training
- Paid holidays
Quick Apply
PROGRAM MANAGER, Study Abroad
Boston University —Boston, MA
- Weekends as needed
- Writing skills
- Public speaking
- Mid-level
Mgr II,Program Administration
Boston Children's Hospital —Boston, MA
- $83,241.60 - $133,192.80 a year
- Full-time
- 6 years
- Writing skills
- Office
13d
Program Manager, Arts & Creativity
The Boston Foundation —Boston, MA
- $75,000 - $90,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Mid-level
- Office
Case Manager - Boston
The Camden Center —Boston, MA
- $55 an hour
- Part-time
- Mid-level
- Driver's License
Quick Apply
Store Visual Manager - H&M Newbury Street Boston, MA
H&M —Boston, MA
- $28.88 - $33.21 an hour
- Full-time
- Mid-level
- Leadership
- Commercial
- Commuter assistance
- Paid holidays
Quick Apply
Senior Curriculum Manager (LEGO Education)
LEGO —Boston, MA
- $134,750 - $202,126 a year
- Online Application
- Hybrid work
- Background check
- School experience
- Computer science
- Disability insurance
- Relocation assistance
4d
Assistant Manager
Ralph Lauren —Boston, MA
- $75,000 - $115,000 a year
- Full-time
- Microsoft Outlook
- Ability to walk for extended periods
- Merchandising
Department Manager - Newbury Street, Boston, MA
H&M —Boston, MA
- $28.88 - $33.21 an hour
- Full-time
- Mid-level
- Communication skills
- Commercial
- Commuter assistance
- Paid holidays
Quick Apply
Apprentice Navigator
City of Boston —Boston, MA
- $69,079.96 - $100,150.63 a year
- Weekends as needed
- Spanish
- High school
- Writing skills
Reservations Manager
Four Seasons —Boston, MA
- $85,763 - $94,786 a year
- Weekends as needed
- English
- 3 years
- US work authorization
- Health insurance
- Dental insurance
Wellness Program Manager
Playbook —Boston, MA
- $80,000 - $87,000 a year
- Full-time
- Google Workspace
- Mid-level
- 1 year
- Wellness program
- Disability insurance
Overnight Front Desk Agent
RAFFLES —Boston, MA
- $28.80 - $32.00 an hour
- Weekends as needed
- Ability to stand for extended periods
- Entry level
- Dental insurance
- Vision insurance
Quick Apply
Workforce Optimization Manager
Primark —Boston, MA
- $121,840 - $150,000 a year
- Online Application
- Travel
- Conflict management
- Budgeting
Senior Program Manager, Patient/Family Relations
Dana-Farber Cancer Institute —Boston, MA
- $122,700 - $132,500 a year
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Mentoring
13d
Program Manager - Young Onset Colorectal and Pancreas Centers
Dana-Farber Cancer Institute —Boston, MA
- $81,070 - $94,070 a year
- Full-time
- Mid-level
- Bachelor's degree
- Computer skills
Program Manager, Research Operations
Beth Israel Lahey Health —Boston, MA
- $70,000 - $100,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
Assistant Department Manager
Ralph Lauren —Boston, MA
- $70,000 - $95,000 a year
- Full-time
- Microsoft Outlook
- Ability to walk for extended periods
- Merchandising
Assistant General Manager - Boston
F1 Arcade —Boston, MA
- $90,000 - $100,000 a year
- Full-time
- Bar
- Mid-level
- 3 years
Quick Apply

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Assistant General Manager | Courtyard, Boston Natick

CSM Lodging Services Incorporated -
Natick, MA

Quick Apply

Job Details

$70,000 - $80,000 a year

Qualifications

Managing hospitality teams
High school diploma or GED
General management
Cross-functional communication

Full Job Description

This position is responsible for overseeing the overall management and operation of the hotel. Uses leadership skills to drive revenue, maximize profit and ensure quality. Effective management of assigned staff to ensure achievement of overall revenue, financial results, guest satisfaction and positive employee relations.

• Assists and responds to guests in a friendly and positive fashion, while providing the highest level of service to the guest.
• Addresses guest needs and concerns in a proactive and effective manner.
• Sets a strong example for other associates through exemplary guest service.
• Works with sales team to ensure needs of negotiated accounts and groups are met in an organized and effective fashion.
• Communicates the needs of clients as identified on Group Resumes and BEO’s to appropriate hotel staff.
• Comfortable in taking sales calls or performing walk in tours when necessary.
• Encourages Guest Services Associates to pass on leads and referrals to the Sales Team.
• Works with the General Manager to identify potential obstacles to exemplary service.
• Uses available tools and knowledge to suggest ideas to maximize guest satisfaction scores.
• Communicates results from guest satisfaction surveys with hotel team and addresses needs and trends that have been identified from the survey results.
• Works with hotel team to maintain guest satisfaction scores that are within the range deemed acceptable by the brand.
• Manages expenses according to budgeted/forecasted guidelines to maximize hotel profitability.
• Responsible for effective labor management of assigned departments through appropriate scheduling and monitoring of payroll.
• Adjusts expenditures according to fluctuating business needs in a timely manner.
• Utilizes the CSM procurement system effectively and adheres to the approved vendor network for purchasing.
• Assists with assigned accounting tasks with emphasis on following accounting procedures as outlined in CSM’s Internal Accounting Audit.
• Manages and maintains company assets to stay within budget guidelines and prolong the life of company resources.
• Responsible for assisting with the ongoing training and development of hotel associates and maintaining all necessary training records.
• Ensures the new hire training process effectively prepares new team members for their positions. Analyzes current training programs and adjusts as needed.
• Implements new CSM and brand training initiatives in a timely manner.
• Utilizes training resources effectively and ensures all training requirements are met.
• Responsible for effectively interviewing, hiring, coaching and developing hotel associates.
• Prepares and conducts annual employee reviews in a timely manner.
• Addresses performance issues accordingly and takes appropriate corrective action to hold employees accountable.
• Motivates hotel staff by setting goals, providing ongoing feedback and rewarding/recognizing employees.

Rate: $70,000 USD - $80,000 USD per year, plus bonus

Competencies/Skills Required: 3 - 5 years of progressive hotel management experience required. Must be able to manage multiple hotel and corporate priorities in a fast paced environment. Must be able to effectively communicate with all levels within and outside the organization and have the ability to effectively problem solve with all. Must possess strong leadership skills.

Education: High school diploma or GED required. College degree or equivalent experience required.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

Boston Program Manager jobs in Boston, MA

Assistant General Manager | Courtyard, Boston Natick

General Manager

PROGRAM MANAGER, Study Abroad

Mgr II,Program Administration

Program Manager, Arts & Creativity

Case Manager - Boston

Store Visual Manager - H&M Newbury Street Boston, MA

Senior Curriculum Manager (LEGO Education)

Assistant Manager

Department Manager - Newbury Street, Boston, MA

Apprentice Navigator

Reservations Manager

Wellness Program Manager

Overnight Front Desk Agent

Workforce Optimization Manager

Senior Program Manager, Patient/Family Relations

Program Manager - Young Onset Colorectal and Pancreas Centers

Program Manager, Research Operations

Assistant Department Manager

Assistant General Manager - Boston

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