Top 61 Boston beer Jobs

Service Desk Analyst
The Boston Beer Company —Boston, MA
- $30 - $50 an hour
- Full-time
- Continuous improvement
- Fair chance
- 1 year
- Wellness program
- Employee stock purchase plan
Quick Apply
Sr. Business Systems Analyst, Supply Chain
The Boston Beer Company —Boston, MA
- $97,000 - $163,000 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Bachelor's degree
- Wellness program
- Commuter assistance
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BI Developer II
The Boston Beer Company —Boston, MA
- $77,000 - $132,000 a year
- Full-time
- Mid-level
- Training & development
- 1 year
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4d
Brewery Representative, Central NJ
The Boston Beer Company —New Brunswick, NJ
- $48,000 - $70,500 a year
- Weekends as needed
- Remote
- Bar
- Merchandising
- Driver's License
- Wellness program
- Mileage reimbursement
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10d
Manager, Commercial Finance Sales
The Boston Beer Company —Boston, MA
- $133,000 - $207,000 a year
- Full-time
- CPA
- Office
- Finance
- Wellness program
- Employee stock purchase plan
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Cidertender (Angry Orchard Cider House)
The Boston Beer Company —Walden, NY
- $11 an hour + tips
- Full-time
- Serving
- Bar
- CPR Certification
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Assistant Manager, Packaging Quality Assurance
The Boston Beer Company —Breinigsville, PA
- $82,000 - $141,000 a year
- Overtime
- Mid-level
- Ability to climb stairs
- Ability to lift 50 pounds
- Wellness program
- Employee stock purchase plan
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4d
Sales Representative, Philadelphia, PA
The Boston Beer Company —Philadelphia, PA
- $48,000 - $63,000 a year
- Weekends as needed
- Remote
- Merchandising
- Bachelor's degree
- Fair chance
- Wellness program
- Employee stock purchase plan
Quick Apply
Process Controls Supervisor (SACB)
The Boston Beer Company —Cincinnati, OH
- $82,000 - $141,000 a year
- Overtime
- Microsoft Word
- OSHA
- Ability to walk for extended periods
- Wellness program
- Employee stock purchase plan
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13d
Dishwasher (B&E - FT Reg)
The Boston Beer Company —Rehoboth Beach, DE
- $17 an hour
- Weekends as needed
- High school diploma or GED
- Fair chance
- Entry level
- Wellness program
- Employee stock purchase plan
Quick Apply
13d
Campus Ambassador George Mason University
The Boston Beer Company —Fairfax, VA
- $19 - $21 an hour
- Part-time
- Remote
- Bar
- Merchandising
- Driver's License
Quick Apply
Maintenance Technician (Samuel Adams Boston Brewery)
The Boston Beer Company —Boston, MA
- $23.56 - $44.23 an hour
- Full-time
- Carpentry
- CPR Certification
- BLS Certification
- Wellness program
- Employee stock purchase plan
Quick Apply
12d
Sr. Strategic Sourcing Lead, Marketing
The Boston Beer Company —Boston, MA
- $93,000 - $147,000 a year
- Extended hours
- Hybrid work
- 6 years
- Office
- Analysis skills
- Wellness program
- Employee stock purchase plan
Quick Apply
9d
Security Door Staff (Sam Adams Downtown Taproom)
The Boston Beer Company —Boston, MA
- $21.50 an hour
- Part-time
- Bar
- CPR Certification
- High school diploma or GED
- Wellness program
- Commuter assistance
Quick Apply
Dishwasher (C&M - PT Reg)
The Boston Beer Company —Rehoboth Beach, DE
- $17 an hour
- Part-time
- High school diploma or GED
- Fair chance
- Restaurant
- Wellness program
- Commuter assistance
Quick Apply
Maintenance Leader, Packaging (SAPB)
The Boston Beer Company —Breinigsville, PA
- $82,000 - $141,000 a year
- Overtime
- Bachelor of Science
- Mid-level
- Ability to lift 50 pounds
- Wellness program
- Employee stock purchase plan
Quick Apply
Warehouse Operator (Milton Brewery - FT Temp)
The Boston Beer Company —Milton, DE
- $18.35 - $22.55 an hour
- Overtime
- Ability to walk for extended periods
- Forklift
- Ability to climb stairs
- Wellness program
- Employee stock purchase plan
Quick Apply
10d
Sr. Sourcing Group Manager, Marketing & POS
The Boston Beer Company —Boston, MA
- $131,000 - $212,000 a year
- Full-time
- Hybrid work
- Marketing
- Office
- Finance
- Wellness program
- Tuition reimbursement
Quick Apply
Service Desk Analyst, Brewery
The Boston Beer Company —Breinigsville, PA
- $25.96 - $45.67 an hour
- Full-time
- Office
- Continuous improvement
- Fair chance
- Wellness program
- Employee stock purchase plan
Quick Apply
1d
Campus Ambassador University of Washington
The Boston Beer Company —Seattle, WA
- $19 - $21 an hour
- Part-time
- Remote
- Bar
- Merchandising
- Driver's License
Quick Apply

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Service Desk Analyst

The Boston Beer Company -
Boston, MA

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Job Details

Full-time
$30 - $50 an hour

Benefits

Wellness program
Employee stock purchase plan
Tuition reimbursement
Adoption assistance

Qualifications

Mobile device support
Technical support via phone
Phone communication
Configuration management
Productivity software support
Desktop (troubleshooting support)
Mobile device management
Desktop administration
Client interaction via phone calls

Full Job Description

We are currently hiring a Full-Time Service Desk Analyst in Boston, MA.

The Service Desk Analyst I participates in daily operations of the service desk; providing customer support and technical support, and participating in support of major service incidents. Additionally, the analyst will collaborate with IT teams, update and create documentation, and participate in continuous improvement activities. They will use a combination of technical support, and customer service skills to deliver high-quality support and purpose-fit technologies with consumer-inspired experiences.

What You'll Brew:

Respond to and resolve IT service requests and incidents in a timely manner, ensuring minimal disruption to business operations.
Provide technical support to end-users via phone, email, or in-person, addressing hardware, software, and network issues.
Diagnose and troubleshoot technical problems, guiding users through step-by-step solutions.
Contribute to the creation and maintenance of a knowledge base, documenting common issues and solutions for future reference.
Participate in after-hours on-call queue to address urgent issues as they arise.
Maintain asset inventory process by assigning, upgrading, and maintaining hardware inventory; laptops, tablets, printers, and peripherals (including handheld scanners).
Deliver excellent customer service, maintaining a professional, and helpful demeanor always.
Maintain IT Knowledgebase and contribute new articles to facilitate support.
Maintaining asset management processes for hardware and software.
Ensure compliance with company policies, procedures, and IT security standards.
Other duties as assigned.

What Ingredients You'll Bring:

Minimum Qualifications:

1+ years of helpdesk or service desk experience
Experience supporting client configuration management and mobile device management tools such as Intune, SOTI, SCCM, etc.
Knowledge of industry standards such as ITIL
Experience working in corporate and/or manufacturing environment
Intermediate trouble shooting of technologies including wired and wireless network connectivity, client operating systems, telephony and conference rooms, handheld scanners, printers, productivity applications (such as Microsoft 365), business applications (such as SAP), etc.
Intermediate knowledge of Microsoft and Apple client operating systems
Strong phone and personal communication skills
Ability to effectively prioritize and execute tasks in a fast pace and ever-changing environment.
Ability to diagnose and resolve technical issues remotely and on-premises.

Preferred Qualifications:

Experience with Microsoft System Center or Microsoft Endpoint

Level: 8IC

At the Boston Beer Company and in accordance with pay transparency laws, we are open about our salary ranges. For this role, the hourly rate is between $30.00 and $50.00/hour. However, it’s important to note that where the person hired starts in this range is dependent on their related experience, skillset and location. Additionally, this position qualifies for a discretionary annual bonus based on company and individual performance, and certain sales roles might include a car allowance.

Some Perks:

Our people are our most important “ingredient.” We hire the best talent; and we reward, develop, and retain them too.

In addition to generous healthcare on day one, stock purchase plan, 401k and more, Full Time Boston Beer Coworkers have the following perks available*:

Tuition reimbursement
Fertility/adoption support
Free financial coaching
Health & wellness program and discounts
Professional development & training
Free beer!

Talk to your recruiter about eligibility

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Fair Chance Ordinance and the CA Fair Chance Act.

Boston Beer Corporation is an equal opportunity employer and is committed to a diverse workforce. In order to help ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who wish to request accommodation in the job application process can contact [email protected] for assistance.

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Refine Your Search

Boston beer jobs

Service Desk Analyst

Sr. Business Systems Analyst, Supply Chain

BI Developer II

Brewery Representative, Central NJ

Manager, Commercial Finance Sales

Cidertender (Angry Orchard Cider House)

Assistant Manager, Packaging Quality Assurance

Sales Representative, Philadelphia, PA

Process Controls Supervisor (SACB)

Dishwasher (B&E - FT Reg)

Campus Ambassador George Mason University

Maintenance Technician (Samuel Adams Boston Brewery)

Sr. Strategic Sourcing Lead, Marketing

Security Door Staff (Sam Adams Downtown Taproom)

Dishwasher (C&M - PT Reg)

Maintenance Leader, Packaging (SAPB)

Warehouse Operator (Milton Brewery - FT Temp)

Sr. Sourcing Group Manager, Marketing & POS

Service Desk Analyst, Brewery

Campus Ambassador University of Washington

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