Top 239 Business Development Analyst Jobs in Boston, MA

Business Process Analyst - Global Services & Support
Boston Dynamics —Waltham, MA
- $89,000 - $110,878 a year
- Full-time
- Mid-level
- Bachelor's degree
- Business
- Health insurance
- Dental insurance
Business Analyst
Katalyst Healthcares & Life Sciences —Cambridge, MA
- Contract
- Hybrid work
- Senior level
- Commercial
Quick Apply
Business Analyst
Fidelity TalentSource —Boston, MA
- $60 - $74 an hour
- Email
- Microsoft Word
- Mid-level
- Organizational skills
Business Analyst
IMP Consulting —Boston, MA
- Online Application
- Mid-level
- SQL
- Project management
- Paid holidays
- Health insurance
Quick Apply
Business Systems Analyst (Manufacturing)
Busek —Natick, MA
- Full-time
- ERP systems
- Mid-level
- SQL
- Paid holidays
- Health insurance
Quick Apply
BUSINESS APPLICATION ANALYST / ENGINEER
Moore & Van Allen —Marblehead, MA
- Full-time
- Remote
- Computer science
- Mid-level
Quick Apply
Business Systems Analyst – Supply Chain
Stellar IT Solutions LLC —Wilmington, MA
- $60 - $65 an hour
- Hybrid work
- Mid-level
- Communication skills
Quick Apply
Financial Data Analyst
New England Life Care —Canton, MA
- $90,000 - $104,000 a year
- Full-time
- Remote
- HIPAA
- Mid-level
- Finance
- Disability insurance
- Health insurance
Quick Apply
Business Analyst
Harvard University —Cambridge, MA
- Full-time
- Hybrid work
- 5 years
- Mid-level
- Office
- Commuter assistance
- Health insurance
Business Analyst II / Sr. Business Analyst
NEPC, LLC —Boston, MA
- $92,000 - $130,000 a year
- 6 years
- Office
- Finance
Quick Apply
Salesforce Business Analyst
Intone Networks —Boston, MA
- Contract
- Analysis skills
- Bachelor's degree
- Agile
11d
Business Systems Analyst
Harvard University —Cambridge, MA
- Full-time
- Hybrid work
- Mid-level
- Office
- SQL
- Commuter assistance
- Health insurance
Bilingual Business Analyst
TechBiz Global GmbH —Boston, MA
- Full-time
- Remote
- Spanish
- Management
- English
Quick Apply
LIMS Business Analyst
ALTEN Technology USA —Waltham, MA
- $90,000 - $110,000 a year
- Pass drug screening
- Mid-level
- Analysis skills
- Opportunities for advancement
Quick Apply
Data Analyst
MIT Lincoln Laboratory —Lexington, MA
- $100,200 - $150,000 a year
- Computer science
- Computer Science
- Math
- Health insurance
- Dental insurance
Business Analyst
Edenred —Boston, MA
- Full-time
- Computer Science
- Mid-level
- Finance
Client Reporting Business Analyst
Olmstead Associates —Boston, MA
- Email
- Mid-level
- Communication skills
- 401(k) matching
Lead Data Analyst (Network)
Agero —Medford, MA
- $110,000 - $135,000 a year
- Remote
- Google Workspace
- Computer Science
- 5 years
- Paid holidays
- Disability insurance
Quick Apply
Business Analyst
IMP Implementation Management Professionals —Boston, MA
- Online Application
- Mid-level
- SQL
- Project management
- Paid holidays
- Health insurance
Quick Apply
Business Analysts
Venture Financial Systems Group —Woburn, MA
- Email
- Mid-level
- Analysis skills
- Communication skills

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Business Development Analyst jobs near Boston, MA

Business Process Analyst - Global Services & Support

Boston Dynamics -
Waltham, MA

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Job Details

Full-time
$89,000 - $110,878 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Operational analysis
Internal controls
Requirements specification
Requirements design
Enterprise software
Bachelor's degree in business
Software implementation
Process design
Enterprise solutions implementation
Mid-level
Scalable systems
MRP
Technical solutions implementation
Key Performance Indicators
Bachelor's degree
Decision making
User acceptance testing
Scalability
Collaboration with manufacturing teams
CRM system proficiency
Operational excellence initiatives
Process improvement planning
Analysis (software development lifecycle)
Business operations
Change management support (employee development activity)
Documentation Handling
Business
Operations
Process management
Cross-functional communication

Full Job Description

The Business Process Analyst (BPA) for Global Services & Support is responsible for analyzing, designing, and optimizing end-to-end service and support processes to translate service strategy into coordinated, cross-functional execution. This role acts as a bridge between Global Services & Support, Finance, Manufacturing, and IT, ensuring operational needs are converted into scalable, repeatable, and well-governed systems.

The BPA serves as a process architect and systems thinker, focused on improving service delivery, reducing friction at cross-functional handoffs, enabling scalability, and enforcing operational rigor across the post-sales lifecycle. This role sits within Business Operations and partners closely with Global Services & Support leadership while working horizontally across the organization.

Key Responsibilities:

Process Design & Optimization
- Own the end-to-end design, documentation, and governance of Global Services & Support processes, including change control and continuous improvement across workflows such as: case management, field service management, returns and repair management, and order fulfillment.
- Identify inefficiencies, friction points, and redundancies across workflows; recommend and drive process improvements, particularly at cross-functional handoffs.
- Facilitate alignment and decision-making when tradeoffs arise, balancing speed, scalability, and control.
- Ensure service and support processes support internal controls, audit readiness, and operational rigor.
Cross-Functional Collaboration
- Partner with cross-functional stakeholders to align processes with business objectives.
- Serve as the primary translator between business users and IT, gathering requirements, clarifying needs, and ensuring solutions are both technically feasible and operationally sound.
Systems Evolution
- Own intake and prioritization for Global Services & Support system enhancements in partnership with IT.
- Translate business problems into clear, actionable functional requirements that meet company standards.
- Collaborate with the BizOps Insights team to define, track, and operationalize key metrics that inform optimization and accountability.
- Oversee user acceptance testing (UAT) and support enablement efforts to ensure successful adoption of new processes and tools.
Change Management & Governance
- Drive structured change management for new or evolving service and support processes, ensuring clarity, adoption, and sustained behavior change.
- Establish and enforce process governance standards to maintain consistency, operational discipline, and audit readiness as the services business scales.
- Ensure documentation, controls, and ownership are clearly defined and maintained over time.

Qualifications:

Bachelor’s degree in business, operations, or a related field.
Experience owning or materially contributing to enterprise-scale process design and/or system implementations.
Experience operating in a scaled, audit-aware, or regulated environment.
Strong working knowledge of CRMs, ERPs, MRPs, and related enterprise systems.
Demonstrated ability to work through ambiguity, manage competing priorities, and drive alignment across teams.
Exceptional communication, organization, and attention to detail.

The base pay range for this position is between $89,000 to $110,878 annually. Base pay will depend on multiple individualized factors including, but not limited to internal equity, job related knowledge, skills and experience. This range represents a good faith estimate of compensation at the time of posting. Boston Dynamics offers a generous Benefits package including medical, dental vision, 401(k), paid time off and a annual bonus structure. Additional details regarding these benefit plans will be provided if an employee receives an offer for employment.

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Refine Your Search

Business Development Analyst jobs in Boston, MA

Business Process Analyst - Global Services & Support

Business Analyst

Business Analyst

Business Analyst

Business Systems Analyst (Manufacturing)

BUSINESS APPLICATION ANALYST / ENGINEER

Business Systems Analyst – Supply Chain

Financial Data Analyst

Business Analyst

Business Analyst II / Sr. Business Analyst

Salesforce Business Analyst

Business Systems Analyst

Bilingual Business Analyst

LIMS Business Analyst

Data Analyst

Business Analyst

Client Reporting Business Analyst

Lead Data Analyst (Network)

Business Analyst

Business Analysts

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