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Billing & Settlement Team Lead

Confidential
Mantua, OH

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Job Details

Full-time
$20 - $24 an hour

Benefits

Profit sharing
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Teamwork
Team development
Business Administration
Business
Associate's degree

Full Job Description

We are a growing transportation company seeking a Billing & Settlement Team Lead who is ready to take the next step in their career. This is an opportunity for a motivated professional to leverage their billing and settlement expertise while helping guide a team, improve processes, and contribute to the continued growth of our organization.

We are looking for someone who takes ownership of their work, thrives in a fast-paced environment, and enjoys solving problems. The ideal candidate is not only highly skilled in transportation billing and settlements but also possesses the leadership qualities necessary to support team development, drive accountability, and identify opportunities for operational improvement.

What You'll Bring

Previous experience in trucking, logistics, or transportation, with a strong understanding of freight billing, settlements, and driver payroll.
Demonstrated leadership potential through prior supervisory, team lead, mentoring, or coaching experience.
Exceptional attention to detail and a commitment to accuracy.
Strong analytical and problem-solving skills with the ability to identify root causes and implement solutions.
Excellent communication and interpersonal skills with the ability to collaborate effectively across departments.
Ability to prioritize competing responsibilities and consistently meet deadlines.
Proficiency in Microsoft Office and Transportation Management Systems (TMS).
Associate Degree or equivalent experience in accounting, finance, business administration, or transportation operations preferred.

Key Responsibilities Billing & Settlement Operations

Generate accurate customer invoices and review customer rate agreements to ensure proper billing and revenue capture.
Process weekly driver and carrier settlements accurately and on schedule.
Audit freight bills for compliance with customer requirements, contractual agreements, and company policies.
Investigate and resolve billing discrepancies, settlement issues, and data integrity concerns by partnering with Agency Managers and internal departments.
Monitor daily workflows and proactively address issues that may impact service levels, accuracy, or deadlines.

Leadership & Team Development

Serve as a resource and leader for the Billing & Settlement team, providing day-to-day guidance, support, and problem resolution.
Assist with on-boarding, training, and mentoring team members to promote professional growth and operational consistency.
Help foster a culture of accountability, collaboration, and continuous improvement.
Monitor workload distribution, productivity, and accuracy to support departmental goals.
Communicate operational challenges, trends, and improvement opportunities to management.

Process Improvement & Operational Excellence

Identify inefficiencies and recommend solutions that improve accuracy, streamline workflows, and enhance the customer experience.
Assist in developing, documenting, and maintaining departmental procedures and best practices.
Support initiatives focused on scalability, process standardization, and operational efficiency.
Contribute ideas that strengthen internal controls and improve overall department performance.

If you are looking for an opportunity to grow your career, make an impact, and develop your leadership skills within a growing organization, we encourage you to apply.

Pay: $20.00 - $24.00 per hour

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Profit sharing
Vision insurance

Work Location: In person

Quick Apply

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