Top 40816 Business Support Developer Jobs

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Business Analyst (Level II or Senior) - Sales and Account Management - Remote

USAble Life -
Little Rock, AR

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Job Details

$55,000 - $94,000 a year

Benefits

Paid holidays
Dental insurance
Tuition reimbursement
Paid time off
401(k) 6% Match
Employee assistance program
401(k) matching
Volunteer time off
Opportunities for advancement

Qualifications

Optimizing workflow processes
Project team coordination
Microsoft Excel
Customer service
Visio
Policy analysis
Project delivery management
Leading team collaboration initiatives
Scope management
Productivity software
Process improvement planning
Microsoft Project
Cross-functional team management
Cross-functional communication

Full Job Description

When it comes to making a meaningful difference in the lives of our customers and employees, USAble Life is always ready. We are a diverse group of individuals working together to go the extra mile. Through our DEI initiatives, employees feel empowered to bring their talents and voice to our culture.

Our passion for delivering the best products is matched only by our passion for our people. We are committed to making a meaningful difference in the lives of others which extends beyond our office walls. USAble Life has a long tradition of supporting our communities, and we’re proud of the fact that our employees share that commitment.

We have been recognized as a “Best Places to Work” in Arkansas, Florida, and Hawaii. You’ll be rewarded with opportunities for personal and professional development and opportunities for advancement. This, coupled with our engaging culture and a comprehensive benefits package, ensures we are committed to our employees.

Check out how we make a meaningful difference in the lives of others!

https://player.vimeo.com/video/518665804

What We Offer You:

A culture that values employees and celebrates, empowers, and inspires a diverse workforce
Outstanding and affordable benefits package
PTO provided at date of hire
11 paid holidays
401(k) with up to 6% match; fully vested from day 1
Remote opportunities with company-provided equipment
Team-oriented, collaborative group of peers
Career advancement opportunities
Tuition Reimbursement
Employee Assistance Program
Inclusion Council and Employee Resource Groups
Recharge Days and Volunteer Time Off
This is a remote position.

Pay Transparency: The starting base salary range for a Business Analyst II is $55,000 to $77,000. The starting base salary range for a Sr. Business Analyst is $67,000 to $94,000. Final compensation is determined by geographic location and a variety of factors, including qualifications, experience, skills, competencies, and internal equity. In addition to base compensation, the position is eligible for an annual incentive plan based on company and individual performance.

Business Analyst (Level II or Senior) - Sales and Account Management

This is a multi-level position and will be filled as a Business Analyst II or Sr. Business Analyst. Candidates hired at the Senior level must demonstrate increased responsibility, autonomy, and strategic impact abilities.

Business Analyst II Overview

This role supports Partner Management, Sales, and Account Management by performing business analysis, process improvement, and project leadership in support of strategic initiatives, partner reporting, and operational effectiveness. The analyst will work cross‑functionally with Sales, Account Management, IT, Operations, and external partners to gather requirements, define solutions, and ensure successful project delivery.

Essential Duties:

Works with Partner Management, Sales, Account Management, business stakeholders, and external partners to gather, analyze, document, and communicate business requirements based on current and future business needs
Establishes metrics to measure the efficiency and effectiveness of projects
Oversees testing of each delivered objective to ensure defects are resolved before user acceptance testing
Coordinates with project team members to obtain information related to functionality as it relates to objective development
Creates and provides functional requirement documents to, and reviews with, project team members to identify and resolve any issues
Contributes to business process improvement and policy analysis work for corporate strategic initiatives
Serves as the project lead for multiple medium and large complex projects
Gathers, analyzes, documents, and validates the needs of business stakeholders
Provides functional requirement documents including inputs, processing steps and outputs to meet users' needs to assist developers in successfully translating and achieving project goals
Creates training documents and maintains project files and updates
Facilitates training on new systems and/or process implementations
Performs other related duties and responsibilities as assigned

Additional Responsibilities – Senior Business Analyst

In addition to the responsibilities above, the Senior Business Analyst will:

Coordinate day‑to‑day oversight and execution of large, complex initiatives, working closely with project teams and key stakeholders
Provide guidance and support to project resources related to requirements development, testing activities, and implementation planning
Facilitate cross‑functional alignment by supporting project communications and helping ensure business expectations are clearly understood and addressed
Take a lead role in executing and coordinating testing activities for complex initiatives to ensure readiness for user acceptance testing
Support the design and implementation of new or revised processes associated with higher‑complexity initiatives

Required Knowledge, Skills, and Abilities:

Strong working knowledge of insurance industry and/or business-related operations and processes
Strong knowledge of information gathering, planning, and organizing methods and principles
Excellent communication and interpersonal skills including the ability to address a wide range of audiences
Strong customer service skills
Intermediate skills in MS Office Word, Excel, Power Point, Visio, and Project
Ability to prioritize workflow and maintain attention to detail within time constraints
Ability to synthesize data from divergent sources and create a final product with a consistent voice, look, and feel
Ability to translate between technical and business language
Ability to work independently on multiple tasks in a fast-paced environment

Senior Business Analyst (in addition to the above):

Advanced knowledge of business analysis competencies
Advanced information gathering, planning, and organizational skills
Advanced proficiency in Microsoft Office tools
Demonstrated ability to scope, lead, and deliver large, complex initiatives
Proven ability to influence outcomes and guide cross‑functional teams without direct authority
Strong problem‑solving skills with the ability to formulate and evaluate solution options

Required Education and Experience:

Bachelor's degree in a related field or equivalent work experience
At least 2 years of business process analysis and improvement experience
Experience working in a team-oriented collaborative environment
Proven analytical and problem-solving experience
Ability to document scope of a small to medium project
Experience with process mapping and formal process documentation
Or equivalent military experience

Senior Business Analyst (in addition to the above):

3+ years of progressively responsible experience in business analysis, operational improvement, data analysis, or reporting
Demonstrated success supporting or leading large, complex initiatives

Preferred Education and Experience:

Experience supporting Sales, Account Management, or partner‑facing teams
Insurance industry experience, including life, dental, or related products

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

#USAL2

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

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