Top 77653 CSR Jobs | SimplyHired

Call Center Agent - MI - Full-Time - M-Th 8a - 4:30p and alternating Fri's 8a-4:30p / Sat's 9a-1p
Versiti, Inc. —Grand Rapids, MI
- $16.39 an hour
- Full-time
- High school diploma or GED
- In-person
- Communication skills
- Paid training
- Paid holidays
Insurance CSR-P&C License Required-Up to $55K Starting + $1000 Hiring Bonus after 90 Days
Family Select Insurance —Louisville, KY
- $45,000 - $55,000 a year
- Full-time
- Microsoft Outlook
- Office
- Windows
- Paid time off
Quick Apply
Bilingual Counselor, Student Advocate Center - NSLP
FES – Foundation for Educational Services Inc. —Lincoln, NE
- $18 an hour
- Part-time
- Spanish
- English
- Office
- Paid holidays
- Loan repayment program
Quick Apply
Loan Service Specialist
TEKsystems —Honolulu, HI
- $18 - $20 an hour
- Contract
- Computer literacy
- Fair chance
- Computer skills
- Commuter assistance
- Health savings account
Quick Apply
6d
Entry Level Associate (Arabic Required)
Blueprint Zenith —Plano, TX
- $1,000 - $1,600 a week
- Full-time
- Background check
- English
- Organizational skills
Quick Apply
Licensed Insurance Account Manager / CSR (Commercial & Personal Lines)
RISK MANAGERS, LLC —Salt Lake City, UT
- From $25 an hour
- Full-time
- Spanish
- English
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Insurance Service Specialist - Owatonna, MN
Federated Mutual Insurance Company —Owatonna, MN
- $25.20 - $34.20 an hour
- Full-time
- Mid-level
- Office
- 3 years
- Health insurance
- 401(k)
Customer Service Rep (Bilingual) in Korean or Chinese Preferred
Insurance Agent Office —Flushing, NY
- $45,000 - $95,000 a year
- Full-time
- Office
- US work authorization
- In-person
- Paid training
- 401(k)
Quick Apply
Bilingual Customer Support Representative
US Automotive Protection Services —Wentzville, MO
- $31,000 - $41,000 a year
- Full-time
- Bilingual
- Spanish
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Bi-Lingual Customer Success Liaison
Industrial Sorting Services —Cincinnati, OH
- Full-time
- Bilingual
- Spanish
- English
- Disability insurance
- Health insurance
Quick Apply
11d
AT&T Team Member
VO Solutions —Saint Louis Park, MN
- $950 - $1,300 a week
- Full-time
- Background check
- In-person
- Communication skills
- Professional development assistance
Quick Apply
2h
Healthcare Account Advisor
Lofton Staffing Services —Metairie, LA
- $18.50 an hour
- Temporary
- Remote
- Computer literacy
- Research
- High school diploma or GED
Quick Apply
4d
Customer Service Representative - Spanish bilingual
Wolfe, LLC —Pittsburgh, PA
- $20 - $24 an hour
- Full-time
- Background check
- Spanish
- English
- Profit sharing
- Health savings account
Customer Service Representative and Sales [English & Korean Speaker]
Pitbull Cap —Los Angeles, CA
- From $750 a week
- Full-time
- Sales
- Customer service
- Computer literacy
Quick Apply
4d
Customer Experience Specialist - Knitting Experience Required
Wool and Company —South Elgin, IL
- From $18 an hour
- Full-time
- Customer service
- Computer literacy
- English
- Health insurance
Quick Apply
Customer Service Representative - Insurance
Mutual Underwriters —Wailuku, HI
- From $18 an hour
- Full-time
- Customer service
- English
- Office
- Paid holidays
- Health insurance
Quick Apply
Insurance Customer Care Specialist (Bilingual In Korean)
Michael Lee Financial Inc (Allstate Insurance) —Annandale, VA
- $22 - $29 an hour
- Part-time
- Background check
- Computer literacy
- English
- Paid training
- Health insurance
Quick Apply
Customer Service Representative
C & F Packing Company, Inc. —Lake Villa, IL
- $24 - $26 an hour
- Full-time
- Background check
- Customer service
- English
- Health insurance
- Dental insurance
Quick Apply
Inbound Customer Care Agent
Contactus LLC —Grindstone, PA
- Up to $15 an hour
- 8 hour shift
- 18 years or older
- HIPAA
- High school diploma or GED
- Paid training
- Health insurance
13d
Bilingual Retention Specialist
US Automotive Protection Services —Wentzville, MO
- $60,000 - $100,000 a year
- Full-time
- Spanish
- Customer service
- English
- Health insurance
- Dental insurance
Quick Apply

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Call Center Agent - MI - Full-Time - M-Th 8a - 4:30p and alternating Fri's 8a-4:30p / Sat's 9a-1p

Versiti, Inc. -
Grand Rapids, MI

Apply Now

Job Details

Full-time
$16.39 an hour

Benefits

Paid training
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Objection handling (sales technique)
High school diploma or GED
Desktop applications
Productivity software
Quality data entry
Customer data entry

Full Job Description

Overview:

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.

Position Summary:

Call Center Agent – Grand Rapids, MI

In-Office and Remote days are required (not fully remote)

Stable Hours • Bi-Weekly Pay • Paid Training • Growth Opportunities

If you’re looking for a stable job with predictable hours and a team that supports you, this could be a great fit. We’re hiring Call Center Agents in Grand Rapids who want to build customer‑service skills, grow their careers, and work in a positive, team‑focused environment. If you want stability, support, and a place to grow, we’d love to talk with you. Apply today — we move quickly.

What You’ll Do:

Make outbound calls encouraging current blood donors to schedule appointments
Use computer systems to document information
Provide friendly, professional service on every call
Follow clear processes and training to support blood donor needs
Work with a supervisor who’s invested in your success

What We Offer:

$16.39/hr + shift differentials where applicable
Predictable and consistent schedules
Paid training — we teach you everything you need to know
Supportive supervisors and a team‑oriented culture
Benefits package (medical, dental, vision, PTO, 401K.)

What We’re Looking For:

Strong communication skills
Comfort using computers and learning new systems
Reliability and a positive attitude
Call Center experience is helpful but not required

Schedule:

Full and Part- Time Schedules
Set shifts
Schedules fall between 8am-8pm shifts

Location:

Grand Rapids, MI - Position requires In-office and remote days

Total Rewards Package:

Benefits
Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.

Responsibilities:

Adheres to work schedule
Meets productivity, quality, and service level goals
Provides compelling messaging to donors to influence blood donation
Provides blood donation information and convert donor into appropriate donation type based on donor eligibility
Answers donor questions, requests and concerns via phone and text
Recruits new donors by asking existing donors for family/friend referral (pledge)
Educates and motivates donors to schedule their next donation appointment
Attends training and implements techniques/tactics taught into workflow
Maintains accurate donor information in profile
Ensures donor requests are carried out (opt out of calling list, don’t contact for a period of time, prefers to only receive text messages, etc.) by making the appropriate request and following up to ensure completion
Participates on team projects, as assigned
Demonstrates Versiti’s core values daily
Executes service recovery techniques in order to address donor concerns/complaints
Provides excellent customer service by always doing what is right for the donor
Advocates Versiti’s mission in the community
Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
Understands and performs in accordance with all applicable regulatory and compliance requirements
Complies with all standard operating policies and procedures

Qualifications:

Education

High School Diploma required
equivalent required

Experience

1-3 years customer service experience, preferably in a contact center environment required

Knowledge, Skills and Abilities

Excellent verbal and written communication skills required
Ability to demonstrate sales techniques and overcome objections required
Good attention to detail and accurate data entry skills required
Results-oriented / collaborates with management to meet individual goals required
Ability to multi-task and proactively communicate progress/obstacles required
Ability to perform in a team-oriented environment required
Proficient computer skills (Microsoft Office) and ability to learn job-specific applications required
Moderate to high level of experience working within a multi-channel contact center (social media, chat, email, text) – helpful in order to advance to an Agent II role required

Tools and Technology

Personal Computer (desk top, lap top, tablet) required
Microsoft Office products required
Must learn contact center-specific programs (HemaTerra) required

#AJ123

Apply Now

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