Top 574 Call Center Operators Jobs

Telecommunications Operator
VPNE Parking Solutions —Burlington, MA
- $20 an hour
- Full-time
- 18 years or older
- Hospital
- English
Quick Apply
Customer Service Scheduling Operator for Surgery Clinic
SlingShot Connections —Monterey, CA
- $25 an hour
- Contract
- Spanish
- Surgery
- English
Quick Apply
9d
Customer Service Support Operator
viva —Remote
- $17 - $22 an hour
- Weekends as needed
- Remote
- Microsoft Outlook
- Word processing
- Mid-level
- On-the-job training
3d
Call Center Operator - All Shifts
AFCO LLC —Bethesda, MD
- $23 an hour
- Night shift
- Writing skills
- Administrative experience
- High school diploma or GED
Quick Apply
Call Center Operator
Laurel Dental Office —Ellicott City, MD
- $17 - $18 an hour
- Full-time
- Entry level
- Paid training
- Health insurance
Quick Apply
Telephone Operator
Marriott International, Inc —Chicago, IL
- $26.76 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Inbound Answering Service Operator
CONTINENTAL MESSAGE SOLUTION 2 LLC —Columbus, OH
- Computer literacy
- High school diploma or GED
- Criminal background check
- Paid training
Call Center Operator
INTRALOT INC —Duluth, GA
- $16.50 an hour
- Full-time
- Background check
- Pass drug screening
- High school diploma or GED
Quick Apply
Telephone Operator ( Per Diem, All Shifts)
Penn Medicine —Plainsboro, NJ
- $16.55 - $21.70 an hour
- Per diem
- Mid-level
- High school diploma or GED
- Tuition reimbursement
Quick Apply
Call Center Operator - Healthcare
Mercy Medical Center —Baltimore, MD
- $17.83 - $26.75 an hour
- Part-time
- Hospital
- Medical office experience
- High school diploma or GED
- 403(b) matching
- Paid holidays
9d
Call Center Operator - Overnights
ITCON Services —Bethesda, MD
- Overnight shift
- Dedicated
- Mid-level
- High school diploma or GED
Quick Apply
Telephone Operator
ROBERT DAVID MALOVE PA —Fort Lauderdale, FL
- $40,000 - $50,000 a year
- Full-time
- Organizational skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Call Center Operator
ITCON Services —Bethesda, MD
- Monday to Friday
- Dedicated
- Mid-level
- High school diploma or GED
Quick Apply
Part Time - Call Center Operator
INTRALOT INC —Boise, ID
- $17 an hour
- Part-time
- Background check
- Pass drug screening
- High school diploma or GED
Quick Apply
Part-Time Telephone Operator (Required telephone experience) - Brooklyn
NYU Langone Health —Brooklyn, NY
- $25.66 an hour
- Part-time
- Mid-level
- High school diploma or GED
- 2 years
- Wellness program
Phone Operator Specialist
The Specialty Alliance —Cedar Park, TX
- $20 an hour
- Seasonal
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply
Switchboard Operator
Signature Healthcare —Brockton, MA
- $19 - $23 an hour
- Part-time
- English
- Hospital experience
- Entry level
Quick Apply
Traffic Monitoring Call Center/Surveillance/Dispatcher/Freeway Operator
AECOM —Bradenton, FL
- $21 - $24 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- AD&D insurance
- Employee stock purchase plan
Telephone Operator
Premier Systems —Albany, NY
- $18.04 - $23.13 an hour
- Part-time
- Office
- High school diploma or GED
- Computer skills
Quick Apply
Switchboard Operator Part Time Nights
Saint Peter's University Healthcare System —New Brunswick, NJ
- $17.00 - $22.95 an hour
- Part-time
- Bilingual
- Hospital
- Inpatient
- Free parking
- Health insurance
Quick Apply
6d

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Telecommunications Operator

VPNE Parking Solutions -
Burlington, MA

Quick Apply

Job Details

Full-time
$20 an hour

Qualifications

Customer communication
English

Full Job Description

Position Summary

The Telecommunications Operator is to provide 24/7, 365-day service operating switchboard, paging console, and patient information and monitor and responds to all codes, trauma, and hospital-wide alarm activity, Under the direction of the Telecommunications Manager.

Responsibilities

Receive and process 3500 – 4500 calls daily for the Hospital Network. Additionally, supporting internal calls from hospital staff for paging and directory assistance.

Operate AMCOM paging software system. It incorporates paging, message retrieval, physician registry, and overhead paging. Process approx. 2000 pages per day.

Initiate/oversee after-hours on-call schedule for Hospital Network and specific CGP locations for patient and staff calls.

Maintains sleep room schedules for medical staff and will locate staff as necessary.

Accountable for calling OR and Recovery room nurses when emergency surgical cases are required.

Monitors/Responds to all Hospital activated codes and alarms, including Trauma, Resuscitation Team, Disaster Alerts, Missing Person, Emergency Exit Doors, Medial Gas, Radiation, Blood Bank, Hylon, and Burglar and Hold-Up.

Responsible for notifying essential personnel, security, and 911 Emergency services.

Performs daily tests of Trauma and Met pagers and documents response results.

Accountable for handling all In-Patient information calls.

Update patients register as necessary for accuracy.

Control the patient room’s telephone on/off activity.

Restricting/unrestricted hospital telephones as necessary.

Distribute new/spare/long-range pagers, patient room telephones, TTY (Hearing Impaired) equipment, batteries, hospital directories, and conference room speakerphones.

Assist in-house staff requiring international calling and faxing.

Institute emergency backup procedures in the event of systems failure to paging or telephone systems.

Applies practical listening skills and courtesy when interacting with physicians, patients, patient family members, visitors, medical staff, and all other hospital personnel.

Diffuses irate patient calls when necessary.

Demonstrates flexibility and team support to cover alternate shifts and holiday schedules as required.

Understands Telecom Department as essential to the Hospital and must report to work during inclement weather conditions.

Incorporate Hospital and Medical Center guiding principles, policies, mission statements, and Goals into daily activities.

Comply with behavioral expectations of the department Hospital Network and Medical Centers.

Maintain courteous and effective interactions with colleagues and patients.

Demonstrate a commitment toward meeting and exceeding the needs of our customers and consistently adhere to Customer Service standards.

Participate in departmental and interdepartmental quality improvement activities.

Complete Mandatory Education Module.

Demonstrate understanding of the job description, performance expectations, and competency assessment.

Performs all other duties as needed or directed to meet the department’s needs.

Qualifications:
Years of Experience: Entry Level

Education Requirement: High School Diploma or equivalent education and experience.

Language Skills: Proficient in English, both verbally and written

Skills, Knowledge & Abilities: In the absence of any of these skills, demonstrates the ability to train to meet organizational standards.

Requirements:
You must be 18 or older to apply.

Ability to pass a criminal background check

Maintain uniform standards

Maintain a professional and polite manner.

Adheres to VPNE’s attendance policy

Previous telephone/switchboard or ACD experience preferred.

Medical terminology or basic understanding

Strong Customer Service Skills

#VPNEGEN

Quick Apply

Refine Your Search

Call Center Operators jobs

Telecommunications Operator

Customer Service Scheduling Operator for Surgery Clinic

Customer Service Support Operator

Call Center Operator - All Shifts

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Inbound Answering Service Operator

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Call Center Operator - Healthcare

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Part Time - Call Center Operator

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Switchboard Operator Part Time Nights

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