Top 10503 Call Center Agent Jobs

Bilingual Call Center Representative
Atento PR Inc. —Caguas, PR
- $11 an hour
- Weekends as needed
- Spanish
- English
- High school diploma or GED
- Health insurance
- Paid time off
Quick Apply
Call Center Representative
Afni —Tucson, AZ
- $17.00 - $17.50 an hour
- Online Application
- 18 years or older
- High school diploma or GED
- US work authorization
- Paid training
- Health insurance
Quick Apply
Member Service Representative
Champion Health Plan/ Champion Payer Solutions —Long Beach, CA
- From $22 an hour
- Weekends as needed
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Call Center Agent
Renewal by Andersen of Boise —Meridian, ID
- $20 an hour
- Full-time
- Entry level
- AD&D insurance
- Paid holidays
Quick Apply
13d
Bilingual Medical Call Center Representative
Redefine Management, LLC —Matawan, NJ
- $20 - $21 an hour
- Full-time
- Bilingual
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Remote Outbound Call Center Representative
Vitasora Health —Remote
- From $18 an hour
- Weekends as needed
- Remote
- Spanish
- Computer literacy
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
3d
Call Center Sales Agent
Connexus Resource Group —Remote
- $14 - $15 an hour
- Email
- Remote
- Mid-level
- Office
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
7d
REMOTE - Call Center Representative
Ivy Hall —Remote
- $18 - $20 an hour
- Weekends as needed
- Remote
- Bilingual
- Ability to sit for extended periods
- Communication skills
- Health savings account
- Paid holidays
Quick Apply
12d
Inbound Call Center Representative
AnswerNet Remote —Remote
- $16 an hour
- Full-time
- Remote
- Background check
- Computer literacy
- English
- Paid training
- Health insurance
Quick Apply
12d
Call Center Representative
TaxRise —Irvine, CA
- $24 - $26 an hour
- Overtime
- Background check
- Mid-level
- 3 years
- Paid training
- Health insurance
Quick Apply
Call Center Agent
Ambulatory Medical Practices MSO, Inc —Suffern, NY
- $20 - $22 an hour
- Full-time
- Hybrid work
- Communication skills
- Entry level
- Commuter assistance
- Health savings account
Quick Apply
Collections Call Center Representative
Global Lending Services —Greenville, SC
- $17.25 an hour
- Full-time
- High school diploma or GED
- Conflict management
- US work authorization
- Paid holidays
- Disability insurance
Quick Apply
6d
Call Center Representative
TIMEPROOFUSA —Foxborough, MA
- $21 - $25 an hour
- Background check
- Computer literacy
- Residential
- Paid training
- Health insurance
Quick Apply
Call Center Agent
Spherion Altoona —Claysburg, PA
- $18.75 - $19.00 an hour
- Full-time
- High school diploma or GED
- 2 years
- Entry level
- Health insurance
- Dental insurance
Call Center Associate
Great West, an Old Republic Company —South Sioux City, NE
- Hybrid work
- High school diploma or GED
- In-person
- Entry level
- Health savings account
- Paid holidays
Quick Apply
Call Center Representative
Insight Global —Beverly Hills, CA
- $24 - $25 an hour
- 8 hour shift
- Mid-level
- High school diploma or GED
- Neurology
Quick Apply
Customer Service Representative / Call Center Representative (Job #33357)
InnoSource —Youngstown, OH
- $15 an hour
- Full-time
- Hybrid work
- Background check
- Windows
- Microsoft Office
- Paid training
- Health insurance
Quick Apply
3d
Call Center Agent
Zimmerman Associates, Inc. —Bethesda, MD
- $21.50 an hour
- Microsoft Outlook
- Computer literacy
- Primary Care
11d
Inside Sales Agent - Call Center
NVISION Eye Centers —Aliso Viejo, CA
- $21 - $25 an hour
- Full-time
- Spanish
- English
- Mid-level
Call Center Representative
DaBella —Hillsboro, OR
- From $19 an hour
- Full-time
- Typing
- Communication skills
- Entry level
- Paid training
- Health savings account
Quick Apply
14d

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Bilingual Call Center Representative

Atento PR Inc. -
Caguas, PR

Quick Apply

Job Details

Full-time
$11 an hour

Benefits

Health insurance
Paid time off
Employee discount

Qualifications

Foreign language proficiency
Spanish
Phone communication
English
High school diploma or GED
Certified Professional Coder
Client database systems
Organizational skills
Customer information system software

Full Job Description

Atento is seeking a dedicated and experienced Customer Service Representative, with a strong background in Sales or Cross Selling. The primary responsibility of this role is to make outbound calls to encourage health plan members to take advantage of an in-home screening as part of their benefits.

The ideal candidate will possess exceptional communication skills, a compassionate demeanor, and a commitment to providing excellent customer service. In this sales healthcare position, you'll inform and guide members about this much-needed healthcare screening service, ensuring they understand its benefits. Candidates must be bilingual (English/Spanish) OR just English. This is an onsite position

What would you do in this role:

Cross-Selling make outbound calls to health plan members to schedule in-home screenings.
Call center experience a must.
Follow scripts at all times.
Provide detailed information about the screening process and answer any questions members may have.
Verify and update member information in the database.
Maintain accurate and detailed records of all interactions with members.
Collaborate with team members and other departments to ensure a seamless scheduling process.
Follow up with members as necessary to confirm appointments and address any concerns.
Adhere to all company policies, procedures, and regulatory requirements.
Handle sensitive and confidential information with the highest level of professionalism and integrity.

To become part of our team:

Proven experience in customer service.
Bilingual proficiency (English/Spanish) at a minimum B2 level in English (both verbal and written).
Sales or Cross Selling experience is a must
Strong communication skills with the ability to simplify complex concepts.
Proficient in using customer service software, CRMs, and standard office tools.
Ability to work in a fast-paced environment while maintaining attention to detail.
High school diploma or equivalent required
Flexibility to work onsite and weekends as required.

Key Competencies:

Empathy and patience when handling customer concerns.
Sociable
Outgoing
engaging
Strong organizational skills and the ability to multitask.
Being able to overcome objections.
Team-oriented with a customer-first mindset.

Work Environment:

This position is onsite and includes weekend availability.
A collaborative and supportive environment with opportunities for growth.

What's in it for you?

· A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with

· Endless career opportunities and clear paths for career development

· A competitive salary

· Inclusive perks and benefits, including Employee Discount on cell phone services.

· Opportunity for monthly performance incentives and commissions

· Benefits package (Medical Insurance)

· Joining a team and building a positive relationship of teamwork, trust, and excellence

Call us home:

If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 150,000+ people around the globe choose to call ATENTO home.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Type: Full-time

Pay: $11.00 per hour

Benefits:

Health insurance
Paid time off

Application Question(s):

What percentage of Bilingual are you? (English & Spanish) 0-40% - 40-60% - 60-80% - 80-100%
For this role, the schedule is Monday through Friday, 11:00am to 8:00pm. Could you please confirm if you are available to work this shift?

Ability to Commute:

Caguas, PR 00726 (Required)

Work Location: In person

Quick Apply

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