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Sr. Student Success Advisor (Center for Leadership Education)

Johns Hopkins University -
Baltimore, MD

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Job Details

Full-time
$33.12 - $58.10 an hour

Qualifications

Experience working with post-secondary students
Educational support mentoring
Academic institution experience
Employee relationship building
Master's degree
Constructive feedback for students
University experience

Full Job Description

Affiliated Office Address

Baltimore, MD, United States

Requisition ID

121133

Date Created

April 30, 2026

Job Function

Student Services

Exempt Status

Exempt

Shift Type

Casual / On Call

Schedule

M-F, 10 hrs/wk

Worksite

01-MD:Homewood Campus

Work Modality

Hybrid: On-site 60-89% of hours worked (Ex: 3-4 out of 5 days/week)

The Whiting School of Engineering's Center for Educational Leadership is seeking a Sr. Student Success Advisor to support undergraduate and graduate students in developing clear, effective, and audience-centered communication skills across academic and professional contexts at their Technical Communication Lab. The Lab serves students from a wide range of disciplines, with particular emphasis on STEM communication. The Sr. Student Success Advisor will work closely with students in one-on-one and small-group settings, providing feedback on a variety of materials, including policy briefs, white papers, research articles, reports, presentations, and professional application documents.

This Sr. Student Success Advisor supports students with navigating through complex academic milestones and challenges during the student experience journey. The role focuses on ensuring that students' progress on schedule, with positive outcomes, enrichment experiences and overall academic success. The position may also oversee graduate assistants in support of program activities.

Specific Duties & Responsibilities

Academic Advising

Provide holistic small group advising to pre-identified students and, on a limited as-needed basis, individual advising, that prioritizes students’ knowledge of the specialized pathways and skill-building needs, including pre-med.
Manage the collaboration with the internal advising offices and support to ensure students have tailored academic advising and success coaching, and holistic health professional guidance and application support.
Stay abreast of current and national trends of URG, first-generation, and/or limited-income college students pursuing careers in the health professions. Remain current in the field of pre- health advising, AAMC holistic review practices, and medical school admissions.
With the purpose of facilitating student success and retention, track student progress by running reports, analyzing student data, and communicating with students regarding registration, grades, and graduation. Troubleshoot problems with registration and refer students to support services to facilitate success.
Advise undergraduates on academic opportunities and requirements, policies and procedures.
Provide early interventions identifying and communicating with at-risk students identified by faculty in each academic term.
Facilitate referrals as appropriate.

Success Coaching

Support the success of designated students, by providing year-round proactive coaching and guidance throughout their undergraduate careers that address self-care, socio-emotional well-being, career-related issues including major choice, internships, full- time employment, graduate school opportunities, and other postbaccalaureate positions.
Proactively monitor student progress and performance, analyze problem areas, forecast solutions, and conduct intervention strategies.
Possesses current-state knowledge of assigned students’ experiences through high-contact methods that mirror year in school and/or current students’ needs.
Track advisees’ progress via the university’s comprehensive intervention system, including tracking advisee use of academic support services.
Make timely referrals for personal or academic issues as appropriate and engage on-going contact with faculty as needed.

Programming & Collaboration

Collaborate with appropriate faculty, campus partners, and students to develop programs, services, or opportunities to support the success of students within designated area of oversight.
Work closely with key campus partners (Student Outreach Services, Life Design, Financial Aid, Student Life, Residential Life) to ensure that this role functions effectively in connecting advisees to campus resources.
Participate on divisional committees, as requested.
Work with the Life Design, Alumni Relations, and other stakeholders to enhance student participation in high-impact learning experiences, such as undergraduate research, internships, and service learning.
Collaborate with students, faculty and/or staff to develop and facilitate out-of-classroom educational experiences that support the needs of students within a designated area of oversight.

Supervision & training

Hire, train and supervise graduate assistants to support programming (event coordination) and program administration (logistical outlines, procurement, budget, etc.) and program communications, as requested by Program leadership.
Hire, train and supervise undergraduate student interns, as requested by Program leadership.
Perform other related duties as requested.

In addition to the duties described above

Supporting students across multiple areas of communication, including
- Technical and professional writing
- Scientific communication
- Document design and data visualization
- Oral presentations and public speaking
- Job application materials and interview preparation
Providing individualized consultations on writing, presentations, and professional communication
Offering constructive feedback on organization, clarity, concision, and audience awareness
Supporting students at all stages of the writing and revision process
Assisting with argument development, use of evidence, and document design
Maintaining a welcoming and inclusive environment in the Lab
Completing brief session reports and contributing to ongoing program assessment

To apply, please submit

A cover letter describing your experience with writing instruction or tutoring
A curriculum vitae or resume
A sample of your professional or technical writing
(Optional) A sample of written feedback provided to a student or writer

Minimum Qualifications

Master's Degree in Counseling, Higher Education, a health-related field or science required.

Five years’ experience in advising, mentoring or guiding college students.

Preferred Qualifications

Ph.D. in Technical Communication, Rhetoric and Composition, English, Communication, or a closely related field.
Demonstrated experience teaching or tutoring writing.
Student-centered educators.
Excellent communication skills.
Ability to work with students from diverse disciplinary and cultural backgrounds.
Experience outside academia is especially valued.
Ability to work in a cross-cultural environment.

Must be available and willing to work some evenings / weekends as required for events and programming.

Ability to use appropriate judgment when dealing with sensitive issues.

Extensive knowledge and experience managing holistic advising, assessment, academic and student affairs collaborations, diversity, and inclusion. In particular, ability to influence societal and workplace attitudes that honor principles to create a more inclusive community.
Exceptional interpersonal, oral, public speaking, writing, and listening skills.

Demonstrated experience developing, articulating, operationalizing, and assessing strategic priorities.

Proven ability to cultivate trust and credibility with colleagues and to build positive and effective relationships.
Proven track record of establishing strategic relationships to strengthen program and service delivery

Competencies

Pursues Excellence
Flexibility and Readiness
Creativity and Initiative
Collaboration
Decision Making and Reasoning
Inclusion and Belonging
Continuous Learning

Classified Title: Sr. Student Success Advisor
Role/Level/Range: ACRP/04/ME
Starting Salary Range: $33.12 - $58.10 HRLY (Commensurate w/exp.)
Employee group: Casual / On Call
Schedule: M-F, 10 hrs/wk
FLSA Status: Exempt
Location: Hybrid/Homewood Campus
Department name: Center for Leadership Education
Personnel area: Whiting School of Engineering

Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at [email protected]. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit: https://accessibility.jhu.edu/.

Vaccine Requirements
Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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