Top 74 Case Manager Jobs in Raleigh, NC

TravelAssist Case Manager
Divers Alert Network (DAN) —Durham, NC
- $80,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Travel reimbursement
Reentry Case Manager
Wake County Government —Raleigh, NC
- $26.44 - $35.23 an hour
- Monday to Friday
- Spanish
- English
- Mid-level
3d
Case Manager
LifeTutors, LLC —Durham, NC
- $50 an hour
- Contract
- Hybrid work
- Background check
- HIPAA
- Mid-level
- Paid training
- Flexible schedule
Quick Apply
1d
Behavioral Health Case Manager
Duke Health —Durham, NC
- 8 hour shift
- Addiction Medicine
- Computer literacy
- Licensed Clinical Social Worker
Case Manager
Resources for Seniors, Inc. —Raleigh, NC
- $44,000 a year
- Full-time
- Experience working with individuals with disabilities
- Ability to walk for extended periods
- HIPAA
Quick Apply
Family Support Specialist II (Case Management Exp.)
Urban Strategies, Inc. —Durham, NC
- $58,000.00 - $61,000.16 a year
- Weekends as needed
- Mid-level
- Driver's License
- Bachelor's degree
Quick Apply
Client Success/Case Manager - Women's Team
Raleigh Rescue Mission —Raleigh, NC
- $25.80 an hour
- Full-time
- Background check
- Driver's License
- US work authorization
- Health savings account
- Health insurance
Quick Apply
9d
Assistant Director / Case Manager
North Carolina State University —Raleigh, NC
- $65,000 - $75,000 a year
- Full-time
- Google Workspace
- Licensed Clinical Social Worker
- LPC
- Paid holidays
- Disability insurance
Income Maintenance Caseworker II - Call Center
Johnston County, NC —Johnston County, NC
- $47,595.05 - $80,911.58 a year
- Urgently hiring
- Background check
- Spanish
- Pass drug screening
- Paid holidays
- Health insurance
Case Manager
Arise Collective —Cary, NC
- $50,000 - $60,000 a year
- Weekends as needed
- Background check
- 5 years
- Basic math
- Health insurance
- Dental insurance
Case Manager- Full Time
Raleigh Oaks Behavioral Health —Garner, NC
- Full-time
- CPR Certification
- Addiction Medicine
- Marketing
Quick Apply
1d
HS/PRS Case Manager - Southeast
Global Refuge —Raleigh, NC
- $63,700 a year
- Full-time
- Hybrid work
- Background check
- Spanish
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
Senior Case Manager- Specialty
Biogen —Research Triangle Park, NC
- $54,000 - $71,000 a year
- Full-time
- Hybrid work
- Spanish
- English
- Research
- Paid parental leave
- Employee stock purchase plan
INCOME MAINTENANCE CASEWORKER III- 40009855
Durham County —Durham, NC
- $47,827 - $64,538 a year
- Full-time
- Background check
- Research
- Mid-level
9d
Medicaid Sr. Caseworker (Hybrid - Raleigh, NC)
Gainwell Technologies —Raleigh, NC
- $35,500 - $43,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Travel reimbursement
- Profit sharing
Income Maintenance Caseworker II - Call Center
Johnston County —Smithfield, NC
- $47,595.05 - $80,911.58 a year
- Urgently hiring
- Spanish
- Mid-level
- Children
Correctional Case Manager - Wake Correctional Center
State of North Carolina - Adult Correction —Wake County, NC
- $37,377 - $65,408 a year
- Full-time
- High school
- Pass drug screening
- Adults
- Paid parental leave
- Health insurance
8d
Income Maintenance Caseworker II - Intake
Johnston County —Smithfield, NC
- $47,595.05 - $80,911.58 a year
- Urgently hiring
- Mid-level
- High school diploma or GED
- Math
INCOME MAINTENANCE CASEWORKER III - (ADULT MEDICAID)
Durham County —Durham, NC
- $47,827 - $81,249 a year
- Full-time
- Background check
- Research
- Mid-level
Income Maintenance Caseworker II - Food & Nutrition Services
Johnston County —Smithfield, NC
- $47,595.05 - $80,911.58 a year
- Urgently hiring
- Mid-level
- High school diploma or GED
- Math

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TravelAssist Case Manager

Divers Alert Network (DAN) -
Durham, NC

Apply Now

Job Details

Full-time
$80,000 a year

Benefits

Travel reimbursement

Qualifications

Emergency procedures
Typing
Acute care experience
Productivity software
Stakeholder relationship building

Full Job Description

TravelAssist Case Manager

POSITION OVERVIEW

FLSA: Exempt, Full Time

Department: Assistance Services

Primary Worksite: 6 West Colony Place, Durham, NC

Reports to: Vice President, Claims and Assistance Services

Salary: Commensurate with experience

JOB SUMMARY

The TravelAssist Case Manager helps DAN members access their membership and insurance benefits when involved in a medical emergency while away from home. Members who need assistance call DAN’s emergency hotline where queries are triaged by medical consultants who work with the treating physician to determine the medical needs and possible medical transportation needs of the member. Once a plan is finalized, the case is transferred to the TravelAssist Case Manager who is responsible for the operational execution of the mission.

Missions often begin with an emergency medical transportation to the closest medical facility. Other services include monitoring the member’s condition and the mission as it progresses, keeping family members informed of the members situation, arranging follow up medical transfers, hyperbaric chamber treatments, physician visits, and more. Once the medical emergency passes, the TravelAssist Case Manager will help arrange transportation home, or to another medical facility for further care or treatment.

The TravelAssist Case Manager must exercise independent thinking and critically evaluate information to make appropriate decisions regarding mission parameters to ensure the best outcome for members.

RESPONSIBILITIES

Coordinate and provide safe, timely, effective, efficient, and member-centered care.
Promote quality and cost-effective interventions to improve outcomes.
Handle case assignments, draft service plans, review case progress, and determine case closure.
Facilitate multiple care aspects (case coordination, information sharing, etc.); interact with members to monitor their progress and ensure satisfaction.
Work with other DAN departments to develop and maintain an international database of local providers (air ambulance, hospitals, etc.) to supplement the existing Hyperbaric Chamber and Referral Physician databases.
Work with the DAN Medical Services department to develop clear lines of responsibility for case management and efficient SOPs for the management and transfer of cases.
Inform members of available DAN membership and insurance benefits so the member can make informed decisions.
Record case information, accurately complete all necessary forms, and produce reports as needed.

MINIMUM REQUIREMENTS

Proven working experience in travel assistance and/or medical case management, including expertise and knowledge in emergency/critical and acute care; medevac transport services, and understanding of flight physiology is a plus.
Excellent knowledge of case management principles, healthcare management, and reimbursement.
Critical, independent thinking where outcomes are often time-sensitive; must be self-motivated and able to work in high-pressure situations.
Effective communication skills, verbal and written, to build and maintain internal and external relationships.
Excellent organizational and time management skills, with the ability to multi-task, problem solve, prioritize, delegate, and meet critical deadlines.
Compassionate, with teamwork skills.
Typing and computer skills with proficiency in Microsoft Office software.

WORKSITE

The primary worksite is the DAN office in Durham, North Carolina. Following an introductory period (3 – 6 months), this position will be eligible for telecommuting or a remote work arrangement. Details will be discussed during the interview process

Apply Now

Refine Your Search

Case Manager jobs in Raleigh, NC

TravelAssist Case Manager

Reentry Case Manager

Case Manager

Behavioral Health Case Manager

Case Manager

Family Support Specialist II (Case Management Exp.)

Client Success/Case Manager - Women's Team

Assistant Director / Case Manager

Income Maintenance Caseworker II - Call Center

Case Manager

Case Manager- Full Time

HS/PRS Case Manager - Southeast

Senior Case Manager- Specialty

INCOME MAINTENANCE CASEWORKER III- 40009855

Medicaid Sr. Caseworker (Hybrid - Raleigh, NC)

Income Maintenance Caseworker II - Call Center

Correctional Case Manager - Wake Correctional Center

Income Maintenance Caseworker II - Intake

INCOME MAINTENANCE CASEWORKER III - (ADULT MEDICAID)

Income Maintenance Caseworker II - Food & Nutrition Services

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