Top 13 Ccsi Jobs | SimplyHired

Dispatcher
CCSi —Saint George, UT
- $14.00 - $18.50 an hour
- Full-time
- Spanish
- Customer service
- English
- Paid training
- Health savings account
Quick Apply
8d
Assistant Housing Coordinator
CCSI —Buffalo, NY
- $33.14 - $35.89 an hour
- Full-time
- Customer service
- Residential
- Driver's License
Administrative Specialist
CCSI —Buffalo, NY
- $25.00 - $26.78 an hour
- Full-time
- Mid-level
- Office
- Children
Support Response Specialist
CCSI —Rochester, NY
- $63,000 - $68,000 a year
- Full-time
- Hybrid work
- Background check
- Addiction Medicine
- HIPAA
Prevention Specialist, Partners for Prevention (P4P)
CCSI —Warsaw, NY
- $21.00 - $22.50 an hour
- Full-time
- School experience
- Computer literacy
- Mid-level
14d
Transition Facilitator
CCSI —Syracuse, NY
- $22.21 an hour
- Full-time
- Computer literacy
- Mid-level
- US work authorization
14d
Senior Consultant, Outsourced Controller
CCSI —Rochester, NY
- $32.15 - $54.09 an hour
- Full-time
- Remote
- CPA
- Master's degree
- Analysis skills
Human Resources Director
CCSI —Rochester, NY
- $100,000 - $115,000 a year
- Full-time
- Hybrid work
- 7 years
- Driver's License
- Bachelor's degree
- Wellness program
Shared Services HR Director
CCSI —Rochester, NY
- $93,000 - $100,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- 8 years
8d
Senior Information Services Specialist McLean County, IL
CCSI Case Coordination-LLC. —Bloomington, IL
- $39,520 - $43,680 a year
- Full-time
- Background check
- Experience working with individuals with disabilities
- Customer service
- Health insurance
- Dental insurance
Quick Apply
7d

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Dispatcher

CCSi
Saint George, UT

Quick Apply

Job Details

Full-time
$14.00 - $18.50 an hour
8 days ago

Benefits

Paid training
Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Multitasking
Customer service
Microsoft Office
Problem-solving
Organizational skills
Typing

Full Job Description

Overview

CCSI is a national reservation and dispatch company providing transportation support for taxi, non-emergency medical transportation (NEMT), and paratransit services across the United States. We are looking for dependable, customer-focused individuals to join our team as Dispatchers.

As a Dispatcher, you will coordinate transportation services by working closely with customers, drivers, and clients to ensure timely and efficient service. You will monitor trips, resolve service issues, respond to emergencies, and communicate important updates to all parties involved. This position offers opportunities for increased responsibilities and higher earnings based on training, performance, and company needs.

CCSI operates 24 hours a day, 365 days a year. Work schedules are posted one week in advance and are generally consistent from week to week.

All new hires receive paid training. Training begins with learning our reservation software and trip booking procedures before progressing to dispatch responsibilities.

Responsibilities

Schedule and coordinate transportation trips.
Monitor the dispatch system to identify and resolve service issues.
Ensure customers are picked up and transported on time.
Communicate trip information to drivers through dispatch software and by phone when necessary.
Cover difficult-to-service trips by advertising trips, contacting drivers, and following client-specific procedures, including offering approved bonuses when applicable.
Communicate with customers regarding delays, schedule changes, and trip-related concerns.
Communicate professionally with client representatives by phone, email, and other communication methods.
Respond appropriately to driver emergencies, traffic accidents, and other urgent situations while ensuring all incidents are thoroughly documented.
Work closely with reservation agents and other team members to provide excellent customer service.

Qualifications

Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
Ability to remain calm and make sound decisions in high-pressure situations.
Ability to de-escalate difficult conversations with customers and drivers.
Strong multitasking and prioritization skills.
Dependable with excellent attendance and punctuality.
Proficient with Microsoft Office applications.
Ability to type at least 45 words per minute.
Ability to quickly learn proprietary dispatch software.
Previous dispatch, logistics, or transportation experience is preferred but not required.
Bilingual (English/Spanish) is preferred but not required.

Experience

Customer service experience: 1 year preferred but not required.

Compensation

Starting Pay: $14.00 per hour

Employees may earn up to $18.50 per hour depending on successful completion of dispatch training, performance, and eligibility for incentive programs.

Attendance (On-time) Bonus

Earn an additional $1.50 per hour worked by arriving on time and working all scheduled shifts during the workweek.

Observable Performance Incentive (OPI)

Earn an additional $1.00 to $2.00 per hour worked based on demonstrated job performance.
Employees become eligible after 90 days of employment.

Spanish Language Bonus

Earn an additional $1.00 per hour worked for positions requiring fluent Spanish communication.
Fluency assessment may be required.

This role is perfect for motivated individuals eager to grow their expertise in transportation management while contributing to a well-organized supply chain operation. We value proactive problem-solvers who thrive in fast-paced environments and are committed to delivering exceptional service every day.

Pay: $14.00 - $18.50 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

Ccsi jobs

Dispatcher

Assistant Housing Coordinator

Administrative Specialist

Support Response Specialist

Prevention Specialist, Partners for Prevention (P4P)

Transition Facilitator

Senior Consultant, Outsourced Controller

Human Resources Director

Shared Services HR Director

Senior Information Services Specialist McLean County, IL

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