Top 2199 Center For Working Families Jobs in Decatur, GA

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)
Chick-fil-A Supply LLC —Atlanta, GA
- Rotating weekends
- English
- Mid-level
- Office
Call Center Associate
Emory Healthcare —Atlanta, GA
- $18.00 - $21.93 an hour
- Full-time
- Writing skills
- English
- High school diploma or GED
- Wellness program
- Health insurance
Call Center Representitave
Atlanta Oral & Facial Surgery —Marietta, GA
- 8 hour shift
- Surgery
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Receptionist/Cashier/Intake
SOUTHSIDE MEDICAL CENTER —Atlanta, GA
- $17.26 an hour
- Full-time
- Pediatrics
- Pediatrics
- Typing
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Customer Service Representative (Hybrid - Atlanta, GA )
Alliant Health Solutions, Inc. —Atlanta, GA
- Online Application
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- HIPAA
Quick Apply
Current Job Openings
Agape Youth & Family Center —Atlanta, GA
- Entry level
DashMart Team Member - Decatur
DoorDash —Decatur, GA
- $16.35 an hour
- Part-time
- 18 years or older
- Customer service
- High school diploma or GED
- Commuter assistance
- Paid parental leave
Receptionist-ENDO
United Digestive —Decatur, GA
- PRN
- Pass drug screening
- High school diploma or GED
- Ability to lift 25 pounds
Quick Apply
DashMart Variable Schedule Team Member
DoorDash —Decatur, GA
- $16.35 an hour
- Full-time
- Inventory management
- High school diploma or GED
- Ability to lift 50 pounds
- Commuter assistance
- Paid parental leave
Part Time Evening Cleaner For Community Center in Roswell, GA
Corporate Cleaning Group —Roswell, GA
- $15 an hour
- Part-time
- Ability to walk for extended periods
- Home Health
- US work authorization
Quick Apply
Senior Center Assistant
South Fulton Senior Services I —College Park, GA
- $15 an hour
- Part-time
- Background check
- CPR Certification
- Computer literacy
Quick Apply
Family Support Coach - Model Center
Sheltering Arms —Atlanta, GA
- Full-time
- Classroom
- Computer literacy
- Mid-level
Quick Apply
Front Desk
PCC MEDICAL HOLDINGS LLC —Atlanta, GA
- $17 - $19 an hour
- Full-time
- Ability to walk for extended periods
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Childcare Assistant Teacher (Decatur, GA)
Child Development Schools —Decatur, GA
- $14 an hour
- Full-time
- Background check
- Classroom
- 18 years or older
- Paid holidays
- Disability insurance
Quick Apply
Verifying Official (VO)/ID Card Operator, USARC DEERS/RAPIDS
Yorktown Systems Group —Fort Gillem, GA
- Full-time
- Microsoft Word
- Background check
- Microsoft Outlook
Transfer Driver
U-Haul —Decatur, GA
- Part-time
- Dealership
- Driver's License
- Entry level
- Profit sharing
- Paid holidays
Patient Access Engagement Specialist
Emory Healthcare —Atlanta, GA
- $19.85 - $24.19 an hour
- Weekends as needed
- Bachelor of Science
- Writing skills
- Bachelor's degree
- Wellness program
- Health insurance
Office Coordinator
CONKLIN METAL INDUSTRIES INC —Atlanta, GA
- $17 - $24 an hour
- Part-time
- Hospitality
- Office
- Administrative experience
Quick Apply
1d
Family Support Coach - International Village Center
Sheltering Arms —Chamblee, GA
- Full-time
- Classroom
- Computer literacy
- Mid-level
Quick Apply
Warehouse Associate I (Austell, GA)
Fragrance.com —Austell, GA
- $17 an hour
- Overtime
- Ability to walk for extended periods
- Basic math
- US work authorization
- Health insurance
- Dental insurance
Quick Apply

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Center For Working Families jobs near Decatur, GA

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)

Chick-fil-A Supply LLC -
Atlanta, GA

Apply Now

Job Details

Qualifications

Customer relationship building
Managing teams in a customer support role
English
High school diploma or GED
CRM system proficiency

Full Job Description

Overview:

As a Restaurant Services Supervisor, you will lead a team of Customer Service Representatives and Specialist(s) dedicated to delivering exceptional service for Chick-fil-A® Operators and their team members. In this role, you will be responsible for the team’s achievement of critical key performance indicators (KPIs). The Supervisor will motivate the team to achieve and maintain a high level of service to Owner/Operators and their teams, assist with issue and process resolution, and drive innovation contributing to the growth of Restaurant Services’ processes and technology. This position is located in Atlanta, GA.

Who is Chick-fil-A Supply?
We are a wholly owned subsidiary of Chick-fil-A, Inc. and an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply provides a seamless delivery experience that ensures restaurants have the food and products they need, when they need them. As part of the Chick-fil-A family, we extend a culture of care through all our operations. For more information, visit cfa-supply.com.

Location: 5200 Buffington Rd, Atlanta, GA 30349

Responsibilities:

- Lead a team of customer service representatives while fostering a culture reflective of Chick-fil A’s mission and core values
- Monitor customer feedback and share insights with key leaders
- Serve as a point of escalation to resolve complex issues and questions from Restaurants
- Plan, organize, and oversee the day-to-day operations and team schedules
- Collaborate with DC leaders to identify and resolve operational bottlenecks
- Complete call monitoring reviews and provide coaching feedback to the team
- Oversee maintenance of standard operating procedures/job aids and identify opportunities to improve and/or streamline processes
- Analyze customer service data/metrics, influence, and drive process improvement initiatives to meet strategic targets
- Hire and develop new Restaurant Service representatives
- Publish KPIs; conduct timely and constructive performance evaluations according to plan

Required Qualifications (Knowledge, Skills, & Abilities):

Required Business Qualifications:

High School Diploma or equivalent
2-4 years’ experience in customer service leadership
Have experience with a CRM system
Ability to work a flexible schedule including holidays and rotating weekends
Strong relationship building skills and exceptional ability to communicate effectively across a range of stakeholders including Restaurant Operators and Distribution Center management
Demonstrated ability to adapt to change and respond to difficult and challenging situations in a professional manner
Proven record of working independently with little oversight; ability to prioritize tasks and workload
Exceptional attention to detail and organization
High degree of initiative and urgency
Proactive and solutions-oriented problem solver
Proficient in English (reading, writing, and speaking): to safely follow verbal instructions, complete documentation and paperwork, and accurately interpret labels, pick lists, scanner prompts, signage, and company communications

As the Restaurant Services Supervisor, you are also:

A skilled communicator across all levels of an organization, with both teammates and suppliers.
A quick & versatile learner who is open to change; analyzes both successes and failures for clues to improvement; experiments to find solutions; enjoys the challenge of unfamiliar tasks; and quickly grasps the essence and underlying structure of anything.
A customer-focused relationship builder who can earn the trust and respect of internal and external customers and leverage their information to find ways to improve products and services.
Committed without compromise to food safety for customers and a safe workplace for colleagues.
Inspired to uphold Chick-fil-A values and act with integrity.
A driver of results who can be counted on to not only meet but exceed goals and push others to do the same.
A problem solver who can identify hidden problems, looks beyond the obvious and doesn't stop at the first answer.
A servant leader who puts others before themselves, corrects mistakes with authenticity and respects all viewpoints.

Preferred Qualifications (Knowledge, Skills, & Abilities):

Associate’s Degree
10 years’ experience in a customer support environment
A demonstrated ability to perform and adapt in a changing environment
Proficiency in MS Suite (Excel, PowerPoint, Word)

Required Years of Experience: 2 Travel Requirements: 5% Required Level of Education: High School Diploma or GED Preferred Level of Education: Associate's Degree Relocation Assistance Provided: No Work Environment: Office

Apply Now

Refine Your Search

Center For Working Families jobs in Decatur, GA

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)

Call Center Associate

Call Center Representitave

Receptionist/Cashier/Intake

Customer Service Representative (Hybrid - Atlanta, GA )

Current Job Openings

DashMart Team Member - Decatur

Receptionist-ENDO

DashMart Variable Schedule Team Member

Part Time Evening Cleaner For Community Center in Roswell, GA

Senior Center Assistant

Family Support Coach - Model Center

Front Desk

Childcare Assistant Teacher (Decatur, GA)

Verifying Official (VO)/ID Card Operator, USARC DEERS/RAPIDS

Transfer Driver

Patient Access Engagement Specialist

Office Coordinator

Family Support Coach - International Village Center

Warehouse Associate I (Austell, GA)

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