Top 2341 Center For Working Families Jobs in Decatur, GA

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)
Chick-fil-A Supply LLC —Atlanta, GA
- Rotating weekends
- English
- Mid-level
- Office
Components Lab Technician
LifeSouth Community Blood Centers —Atlanta, GA
- $17.25 - $18.97 an hour
- Online Application
- Writing skills
- Basic math
- Pass drug screening
- Health savings account
- Health insurance
Call Center Associate
Emory Healthcare —Atlanta, GA
- $18.00 - $21.93 an hour
- Full-time
- Writing skills
- English
- High school diploma or GED
- Wellness program
- Health insurance
6d
Receptionist/Cashier/Intake
SOUTHSIDE MEDICAL CENTER —Atlanta, GA
- $17.26 an hour
- Full-time
- Pediatrics
- Pediatrics
- Typing
Quick Apply
DashMart Team Member - Decatur
DoorDash —Decatur, GA
- $16.35 an hour
- Part-time
- 18 years or older
- Customer service
- High school diploma or GED
- Commuter assistance
- Paid parental leave
Intake Coordinator
CHILDREN'S HEALTHCARE OF ATLANTA CARDIOLOGY —Atlanta, GA
- $22 - $23 an hour
- Full-time
- Hybrid work
- Bilingual
- Mid-level
- High school diploma or GED
Quick Apply
3d
Customer Service Representative (Hybrid - Atlanta, GA )
Alliant Health Solutions, Inc. —Atlanta, GA
- Online Application
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- HIPAA
Quick Apply
Receptionist-ENDO
United Digestive —Decatur, GA
- PRN
- Pass drug screening
- High school diploma or GED
- Ability to lift 25 pounds
Quick Apply
DashMart Team Member - Tucker
DoorDash —Tucker, GA
- $16.35 an hour
- Part-time
- 18 years or older
- Customer service
- High school diploma or GED
- Commuter assistance
- Paid parental leave
Supervisor Patient Access Contact Centers; M-F 8-5pm, hybrid
Emory Healthcare —Atlanta, GA
- $33.96 - $41.38 an hour
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
- Wellness program
- Health insurance
Merchandise Associate
Marshalls —Decatur, GA
- $13.25 - $13.75 an hour
- Part-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
Customer Service Representative
Tesla —Tucker, GA
- Full-time
- Communication skills
- Entry level
- Commuter assistance
- Health savings account
Associate Customer Experience Specialist
First Advantage —Atlanta, GA
- $18 an hour
- 8 hour shift
- Background check
- Microsoft Outlook
- Computer literacy
- Employee stock purchase plan
- Paid holidays
13d
Manager, Patient Access Contact Center - M-F 8-5pm, Hybrid
Emory Healthcare —Atlanta, GA
- $43.34 - $52.81 an hour
- Full-time
- Mid-level
- Master's degree
- Bachelor's degree
- Wellness program
- Health insurance
Inbound Sales Representative (Remote/Eastern Time)
A Place for Mom —Atlanta, GA
- $45,760 a year
- Weekends as needed
- Remote
- Microsoft Word
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
DashMart Variable Schedule Team Member
DoorDash —Decatur, GA
- $16.35 an hour
- Full-time
- Inventory management
- High school diploma or GED
- Ability to lift 50 pounds
- Commuter assistance
- Paid parental leave
Customer Service Representative
U-Haul —Stone Mountain, GA
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Warehouse Associate I (Austell, GA)
Fragrance.com —Austell, GA
- $17 an hour
- Overtime
- Ability to walk for extended periods
- Basic math
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Associate, Warehouse
Saddle Creek Logistics Services —Atlanta, GA
- Full-time
- Background check
- Customer service
- Pass drug screening
- Health savings account
- Disability insurance
3d
Loss Prevention Associate
Marshalls —Lithonia, GA
- $13.30 - $18.60 an hour
- Part-time
- Fair chance
- Ability to stand for extended periods
- Communication skills
- Paid parental leave
- Health savings account

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Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)

Chick-fil-A Supply LLC -
Atlanta, GA

Apply Now

Job Details

Qualifications

Customer relationship building
Managing teams in a customer support role
English
High school diploma or GED
CRM system proficiency

Full Job Description

Overview:

As a Restaurant Services Supervisor, you will lead a team of Customer Service Representatives and Specialist(s) dedicated to delivering exceptional service for Chick-fil-A® Operators and their team members. In this role, you will be responsible for the team’s achievement of critical key performance indicators (KPIs). The Supervisor will motivate the team to achieve and maintain a high level of service to Owner/Operators and their teams, assist with issue and process resolution, and drive innovation contributing to the growth of Restaurant Services’ processes and technology. This position is located in Atlanta, GA.

Who is Chick-fil-A Supply?
We are a wholly owned subsidiary of Chick-fil-A, Inc. and an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply provides a seamless delivery experience that ensures restaurants have the food and products they need, when they need them. As part of the Chick-fil-A family, we extend a culture of care through all our operations. For more information, visit cfa-supply.com.

Location: 5200 Buffington Rd, Atlanta, GA 30349

Responsibilities:

- Lead a team of customer service representatives while fostering a culture reflective of Chick-fil A’s mission and core values
- Monitor customer feedback and share insights with key leaders
- Serve as a point of escalation to resolve complex issues and questions from Restaurants
- Plan, organize, and oversee the day-to-day operations and team schedules
- Collaborate with DC leaders to identify and resolve operational bottlenecks
- Complete call monitoring reviews and provide coaching feedback to the team
- Oversee maintenance of standard operating procedures/job aids and identify opportunities to improve and/or streamline processes
- Analyze customer service data/metrics, influence, and drive process improvement initiatives to meet strategic targets
- Hire and develop new Restaurant Service representatives
- Publish KPIs; conduct timely and constructive performance evaluations according to plan

Required Qualifications (Knowledge, Skills, & Abilities):

Required Business Qualifications:

High School Diploma or equivalent
2-4 years’ experience in customer service leadership
Have experience with a CRM system
Ability to work a flexible schedule including holidays and rotating weekends
Strong relationship building skills and exceptional ability to communicate effectively across a range of stakeholders including Restaurant Operators and Distribution Center management
Demonstrated ability to adapt to change and respond to difficult and challenging situations in a professional manner
Proven record of working independently with little oversight; ability to prioritize tasks and workload
Exceptional attention to detail and organization
High degree of initiative and urgency
Proactive and solutions-oriented problem solver
Proficient in English (reading, writing, and speaking): to safely follow verbal instructions, complete documentation and paperwork, and accurately interpret labels, pick lists, scanner prompts, signage, and company communications

As the Restaurant Services Supervisor, you are also:

A skilled communicator across all levels of an organization, with both teammates and suppliers.
A quick & versatile learner who is open to change; analyzes both successes and failures for clues to improvement; experiments to find solutions; enjoys the challenge of unfamiliar tasks; and quickly grasps the essence and underlying structure of anything.
A customer-focused relationship builder who can earn the trust and respect of internal and external customers and leverage their information to find ways to improve products and services.
Committed without compromise to food safety for customers and a safe workplace for colleagues.
Inspired to uphold Chick-fil-A values and act with integrity.
A driver of results who can be counted on to not only meet but exceed goals and push others to do the same.
A problem solver who can identify hidden problems, looks beyond the obvious and doesn't stop at the first answer.
A servant leader who puts others before themselves, corrects mistakes with authenticity and respects all viewpoints.

Preferred Qualifications (Knowledge, Skills, & Abilities):

Associate’s Degree
10 years’ experience in a customer support environment
A demonstrated ability to perform and adapt in a changing environment
Proficiency in MS Suite (Excel, PowerPoint, Word)

Required Years of Experience: 2 Travel Requirements: 5% Required Level of Education: High School Diploma or GED Preferred Level of Education: Associate's Degree Relocation Assistance Provided: No Work Environment: Office

Apply Now

Refine Your Search

Center For Working Families jobs in Decatur, GA

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)

Components Lab Technician

Call Center Associate

Receptionist/Cashier/Intake

DashMart Team Member - Decatur

Intake Coordinator

Customer Service Representative (Hybrid - Atlanta, GA )

Receptionist-ENDO

DashMart Team Member - Tucker

Supervisor Patient Access Contact Centers; M-F 8-5pm, hybrid

Merchandise Associate

Customer Service Representative

Associate Customer Experience Specialist

Manager, Patient Access Contact Center - M-F 8-5pm, Hybrid

Inbound Sales Representative (Remote/Eastern Time)

DashMart Variable Schedule Team Member

Customer Service Representative

Warehouse Associate I (Austell, GA)

Associate, Warehouse

Loss Prevention Associate

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