Top 5194 Chapter Relationship Manager Jobs

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Senior Customer Success Manager

Solovis
Remote

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Job Details

Qualifications

CRM software
Managing customer accounts
Customer relationship building
Customer retention strategy
Managing clients in a customer support role
Achieving annual sales growth
Customer engagement
Risk assessment
Client growth strategy
Senior level
Cross-functional collaboration
Customer growth strategy
Risk Mitigation
Cross-functional communication

Full Job Description

Senior Client Success Manager

Solovis is a leading portfolio management and analytics platform helping institutional investors navigate todays complex global markets with clarity and confidence. Backed by Insight Partners, were building the next chapter of growth by investing in people and product to raise the bar on quality and client outcomes. Our team is driven by a culture of disciplined execution, humility, and curiosity where AI is at the core of how we operate, innovate, and serve clients. At Solovis, youll join a tech-forward, growth-minded team that believes in learning fast, thinking big, and delivering meaningful impact for asset owners worldwide. Our companies are not the largest or flashiest, but they are among the best-run software businesses, creating value for customers and shareholders at an accelerated pace. To date, our team has built six platform companies, each culminating in multiple liquidity transactions with multi-billion-dollar valuations.

The Senior Customer Success Manager is responsible for developing strong relationships with customers by serving as a trusted advisor and advocate for the highest tier customers who require the highest levels of engagement and business acumen. The position will proactively engage with customers to ensure they realize value from products and solutions, leading to both revenue retention and new revenue opportunities and growth. Critical to this role is connecting customers and cross-functional internal teams, ensuring the timely and successful delivery of solutions according to customer needs and improving the entire customer experience.

Key Responsibilities

Sustain strong revenue retention across book of business accounts, demonstrating effective customer value orientation
Drive consistent annual revenue growth for book of business accounts, ensuring year-over-year growth
Manage and maintain high renewal rates for business accounts to minimize customer delinquencies.
Successfully mitigate downsell risks in 90% of cases, ensuring there is no loss of annual recurring revenue (ARR).
Effectively transition customers from legacy contracts to standard agreements, managing billing frequencies, terms, and uplift caps efficiently.

Skills

Experience in risk assessment
Experience in customer relationship management

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Refine Your Search

Chapter Relationship Manager jobs

Senior Customer Success Manager

Contracts Manager

Client Success Manager

Program Manager

Program Manager

Senior Manager, Influencer and Partnerships

Manager, DCPS Reading Clinic Citywide

Manager, Entertainment and Sports Relations

City Manager

Manager, Literacy and Humanities Program Implementation and Effectiveness

Social Media & Community Manager

Fundraising Manager, Relationship Events

Customer Success Manager

Senior Engagement Manager

Development & Campaign Manager

Aerospace Program Manager

Grassroots Advocacy Manager

EXPERIENCED ELECTRICAL ESTIMATOR – RESIDENTIAL & COMMERCIAL

Hair Stylist/Barber - NC - Raleigh

IEP Case Manager/Special Education Teacher

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