Top 491 Cigna Jobs | SimplyHired

Customer Service Representative - Express Scripts - Remote
The Cigna Group —Georgia
- $17.75 - $19.00 an hour
- Online Application
- Remote
- Microsoft Outlook
- Computer literacy
- High school diploma or GED
- Paid holidays
- Health insurance
12d
Order Packer- Accredo
The Cigna Group —Warrendale, PA
- 8 hour shift
- Computer literacy
- Basic math
- High school diploma or GED
- Paid holidays
- Health insurance
Staff Pharmacist Manager - Express Scripts - Whitestown, IN
The Cigna Group —Whitestown, IN
- Online Application
- Bachelor of Science
- Bachelor's degree
- Fair chance
Home Infusion Nurse, Per Diem - Accredo - Erie, PA
The Cigna Group —Erie, PA
- Part-time
- RN License
- Mid-level
- Driver's License
Lead Facilities Engineer
The Cigna Group —Warrendale, PA
- Online Application
- 6 years
- Driver's License
- Team management
- Relocation assistance
4d
Sr. Supervisor, Customer Success - Pharmacy Team - Verity 340B Solutions - Remote
The Cigna Group —Remote
- $88,700 - $147,900 a year
- Online Application
- Presentation skills
- Bachelor's degree
- Team management
- Paid holidays
- Health insurance
13d
Payer Contract Analyst - CarepathRx - Remote
The Cigna Group —Remote
- $24 - $40 an hour
- Online Application
- Remote
- HIPAA
- Mid-level
- Databases
- Paid holidays
- Health insurance
2d
Planning & Delivery Coordinator - Evernorth - Remote
The Cigna Group —Remote
- $66,300 - $110,500 a year
- Online Application
- Remote
- Microsoft Outlook
- Mid-level
- Administrative experience
- Paid holidays
- Health insurance
2d
Program Management Senior Advisor - Cigna Healthcare - Remote
The Cigna Group —Remote
- $116,100 - $193,500 a year
- Online Application
- 7 years
- Bachelor's degree
- Product management
- Paid holidays
- Health insurance
6d
Data Measurement & Reporting Advisor - Evernorth Health Services - Hybrid
The Cigna Group —Remote
- $96,700 - $161,100 a year
- Online Application
- Remote
- Mid-level
- 3 years
- SQL
- Paid holidays
- Health insurance
Eligibility Chargeback Manager - CuraScript - Remote
The Cigna Group —New York, NY
- $77,300 - $128,900 a year
- Online Application
- Remote
- Oracle
- 5 years
- High school diploma or GED
- Paid holidays
- Health insurance
Operations Lead Analyst - Business Acceptance Testing - Evernorth - Remote
The Cigna Group —Remote
- $62,600 - $104,300 a year
- Online Application
- Remote
- 5 years
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
4d
Administrative Assistant Senior Representative- Hybrid - Cigna Healthcare
The Cigna Group —Morris Plains, NJ
- $26 - $39 an hour
- Online Application
- Microsoft Word
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Account Executive - Cigna Pharmacy - Remote
The Cigna Group —Houston, TX
- Online Application
- Remote
- Analysis skills
- Bachelor's degree
- Travel
Customer Engagement Strategist
The Cigna Group —Bloomfield, CT
- $108,400 - $180,600 a year
- Online Application
- Remote
- 5 years
- Bachelor's degree
- Fair chance
- Paid holidays
- Health insurance
Senior Director, Quality, Reinforcement and Performance Insights - Remote
The Cigna Group —Remote
- $180,000 - $300,000 a year
- Online Application
- Remote
- Master's degree
- Bachelor's degree
- Fair chance
- Paid holidays
- Health insurance
Financial Analysis Advisor - Express Scripts - Remote
The Cigna Group —Remote
- $96,800 - $161,300 a year
- Online Application
- Remote
- Mid-level
- 3 years
- SQL
- Paid holidays
- Health insurance
Provider Contracting Advisor - Cigna Healthcare - Charlotte, NC (Hybrid)
The Cigna Group —Charlotte, NC
- Online Application
- Hybrid work
- Mid-level
- Bachelor's degree
- Mentoring
Agile Product Management Senior Advisor
The Cigna Group —Remote
- $116,200 - $193,600 a year
- Online Application
- Remote
- Bachelor's degree
- Continuous improvement
- Product management
- Paid holidays
- Health insurance
Vice President, Dental National Accounts Strategy & Business Development (Existing Business) - Remote - Cigna
The Cigna Group —Remote
- Online Application
- Remote
- 5 years
- Bachelor's degree
- Travel
- Paid holidays
- Health insurance

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Customer Service Representative - Express Scripts - Remote

The Cigna Group -
Georgia

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Job Details

Full-time
$17.75 - $19.00 an hour
12 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Smoking cessation program
Vision insurance
Life insurance

Qualifications

Computer operation
Customer communication
Microsoft Outlook
Cross-functional collaboration
Cross-functional communication

Full Job Description

The Cigna Group is a global Health Service company dedicated to helping people improve their health and vitality. Our Pharmacy Benefit Management (PBM) team seek dedicated, compassionate, and empathetic Customer Service Representatives to join our team who are genuinely interested in helping people at some critical points of their lives. The Call Center Customer Service Representative represents the company, and our people make all the difference in our success.

RESPONSIBILITIES

Answer inbound calls from members, providers, and pharmacies with questions about Pharmacy Benefit Management (PBM) benefits and mail-order pharmacies.
An average of 70-80 calls are expected daily.
Take calls back-to-back while toggling through several applications on multiple screens.
Attend 100% of trainings, and the first 90 days of employment.
Regular and predictable attendance.
Resolve customer complaints through independent problem-solving skills and one-call resolution.
Understand and strive to meet or exceed call center metrics while providing excellent consistent customer service.

QUALIFICATIONS

High School diploma or equivalent
1 year of call center experience is required
A dedicated workspace with no distractions is required
Intermediate proficiency in Microsoft Outlook
Strong organization skills, written, and verbal communication skills
Ability to remain calm and helpful even when dealing with difficult situations
Foster teamwork and partnership with cross-functional departments to resolve issues and improve customer experience
Computer literacy and ability to manage multiple applications simultaneously.

Please Note: This position is being posted externally for administrative purposes; however, only active employees of The Cigna Group are eligible for consideration. Applications from external candidates will not be reviewed.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an hourly rate of 17.75 - 19 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email [email protected] for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Apply Now

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Customer Service Representative - Express Scripts - Remote

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Please Note: This position is being posted externally for administrative purposes; however, only active employees of The Cigna Group are eligible for consideration. Applications from external candidates will not be reviewed.

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