Top 364 Cisco Webex Jobs

Sr WebEx Contact Center Engineer
Lee Health —Fort Myers, FL
- $50.37 - $65.48 an hour
- Full-time
- Remote
- 5 years
- Organizational skills
- Training & development
AV Support Technician
Partnership HealthPlan of California —Fairfield, CA
- $69,997.84 - $83,997.41 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Cisco UC Engineer
Digital Consultants, LLC —Hampton, VA
- Email
- System design
- High school diploma or GED
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
NCIS VTC Engineer | Active TS/SCI clearance
General Dynamics Information Technology —Quantico, VA
- $128,039 - $173,229 a year
- Customer service
- 5 years
- Bachelor of Science
- Paid time off
- 401(k) matching
Unified Comm Administrator
Govcio LLC —San Antonio, TX
- $100,000 - $105,000 a year
- Full-time
- High school diploma or GED
- Analysis skills
- Mentoring
9d
Network Administrator (UC Admin II)
University of Tennessee Medical Center —Knoxville, TN
- Full-time
- 3 years
- In-person
- Senior level
- Health savings account
- Health insurance
Quick Apply
8d
NCIS VTC Administrator | Active TS/SCI clearance
General Dynamics Information Technology —Quantico, VA
- $40.35 - $54.59 an hour
- Windows
- Linux
- In-person
- Paid time off
- 401(k) matching
Network Voice Engineer Cisco
Snell & Wilmer L.L.P. —Dallas, TX
- Call employer
- Remote
- Mid-level
- 3 years
- Travel
- Profit sharing
- Paid holidays
Quick Apply
Network and Voice Engineer - Top Secret Clearance - Hybrid Remote & Springfield,Virginia
Tetra Tech —Springfield, VA
- Hybrid work
- Bachelor of Science
- Mid-level
- Databases
- Employee stock purchase plan
- Disability insurance
Digital Communications Systems Technician
Nexlogica —Los Angeles, CA
- 5 years
- Mid-level
- Trade school
Media Operations Technician
AAC Inc —Bethesda, MD
- Bachelor of Science
- Writing skills
- Mid-level
Quick Apply
13d
Audiovisual Technician - Live Events
Ansera —Gurnee, IL
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- 3 years
- Ability to lift 50 pounds
Quick Apply
Executive Assistant
PTEC Solutions —San Francisco, CA
- Contract
- Microsoft Excel
- Oracle
- Microsoft Outlook
Technical Support, Associate / New York, NY
BlackRock Investments —New York, NY
- $110,000 - $140,000 a year
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Tuition reimbursement
Video Teleconferencing Technician
Zayas Hendrick Mediaworks Llc —Washington, DC
- $40 - $50 an hour
- Full-time
- Mid-level
- 2 years
- Communication skills
- Health insurance
- 401(k)
Quick Apply
System Technician
Nexlogica —Los Angeles, CA
- Mid-level
- Trade school
- 4 years
Audio-Visual Support Specialist
Milbank LLP —New York, NY
- $65,000 - $80,000 a year
- Full-time
- Mid-level
- Office
A/V Technical Support Representative (Onsite - Hauppauge, NY)
IVCi, LLC —Hauppauge, NY
- $29 - $39 an hour
- Full-time
- Mid-level
- Military encouraged
- In-person
Network Unified Communication Engineer
fluxtek Solutions —Remote
- Contract
- Remote
- Computer Science
- Bachelor's degree
- Senior level
Quick Apply
14d
Senior Telecommunications Engineering Specialist, Unified Communications
MANTECH —Remote
- Full-time
- Senior level
- Associate's degree
- Leadership

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Cisco Webex jobs near

Sr WebEx Contact Center Engineer

Lee Health -
Fort Myers, FL

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Job Details

Full-time
$50.37 - $65.48 an hour

Qualifications

Cisco Unified Communications
Call center experience
Operational management
Communication platforms
Voice over internet protocol (VoIP) configuration
Video conferencing systems operation

Full Job Description

Location: Remote - FL

Department:IS Information Technology Svcs

Work Type:Full Time

Shift:Shift 1/8:00:00 AM to 4:30:00 PM

Minimum to Midpoint Pay Rate:$50.37 - $65.48 / hour

Position Overview:

As a WebEx Contact Center Senior Engineer at Lee Health, you will play a crucial role in managing and optimizing the WebEx Contact Center and Cisco Unified Communications Manager (CUCM) environments. You will be responsible for ensuring the reliable day-to-day operation of these critical communication platforms and contributing to the efficiency and effectiveness of business operations.

Key Responsibilities:

WebEx Contact Center Management:

Oversee day-to-day operations of the WebEx Contact Center to ensure optimal performance and reliability.
Configure and maintain contact center features including call routing, reporting, and system integrations.
Troubleshoot and resolve technical issues related to the WebEx Contact Center platform.
Collaborate with cross-functional teams to enhance and customize contact center functionality to meet business requirements.

Cisco Unified Communications Manager (CUCM):

Manage and maintain the CUCM telephony infrastructure supporting enterprise communications.
Ensure high availability and reliable functionality of CUCM services.
Collaborate with network and IT teams to integrate CUCM with other business systems and applications.
Perform routine operational and maintenance activities within Cisco Unified Communications Manager.

Documentation and Reporting:

Maintain detailed documentation of system configurations, changes, and incident resolutions.
Generate regular reports to monitor system performance and identify improvement opportunities.
Provide insights and recommendations to optimize WebEx Contact Center and CUCM operations.

Technical Support:

Provide technical support and guidance to end users and internal teams to ensure timely issue resolution.
Assist with the development and delivery of training materials and sessions related to contact center and CUCM functionality.

Qualifications:

5+ years of experience managing day-to-day operations of WebEx Contact Center.
Strong working knowledge of Cisco Unified Communications Manager (CUCM).
Hands-on experience configuring and troubleshooting contact center call routing and reporting.
Familiarity with telephony and VoIP technologies.
Excellent problem-solving, communication, and interpersonal skills.
Ability to work independently and collaboratively in a team environment.
Strong organizational skills with a high attention to detail.

Apply Now

Refine Your Search

Cisco Webex jobs

Sr WebEx Contact Center Engineer

AV Support Technician

Cisco UC Engineer

NCIS VTC Engineer | Active TS/SCI clearance

Unified Comm Administrator

Network Administrator (UC Admin II)

NCIS VTC Administrator | Active TS/SCI clearance

Network Voice Engineer Cisco

Network and Voice Engineer - Top Secret Clearance - Hybrid Remote & Springfield,Virginia

Digital Communications Systems Technician

Media Operations Technician

Audiovisual Technician - Live Events

Executive Assistant

Technical Support, Associate / New York, NY

Video Teleconferencing Technician

System Technician

Audio-Visual Support Specialist

A/V Technical Support Representative (Onsite - Hauppauge, NY)

Network Unified Communication Engineer

Senior Telecommunications Engineering Specialist, Unified Communications

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Position Overview:

Key Responsibilities:

WebEx Contact Center Management:

Cisco Unified Communications Manager (CUCM):

Documentation and Reporting:

Technical Support:

Qualifications:

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