Top 3104 Claim Support Spec Jobs

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Technical Applications Engineer

KEES, Inc. -
Elkhart Lake, WI

Quick Apply

Job Details

Full-time

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Mechanical engineering
Sales
Engineering
Project coordination
Detailed cost estimating
Bachelor's degree
HVAC
Application engineering
Associate's degree
Account management experience
Mechanical knowledge
Time management

Full Job Description

ABOUT THE ROLE

The Technical Applications Engineer sits within the Inside Sales team and reports to the Inside Sales Manager. The job on the inside is to make our reps fast, informed, and hard to beat — and you’re the technical backbone of that effort, supporting independent sales reps and the consulting engineers who specify our products by combining real HVAC product knowledge with quotation development and proactive follow-up. On any given day you might be reviewing plans and specs, configuring a product to fit a project, helping a consulting engineer with a selection question, or following up with a rep to understand where an opportunity stands and what it will take to win it. The work is fast-moving, priorities shift, and multiple projects move at once.

Roughly speaking, it runs about 70% quotation development and 30% technical support, though the mix shifts with the queue.

What this role is not: it is not a product design, R&D, CAD, or system-design position, and it is not a quota-carrying outside-sales job. You’re not designing new products or hunting accounts — you’re applying KEES’s existing product line to real projects and helping reps win them. The lighter, faster-moving coordination work — routine quotes and questions — is handled by our Inside Sales Coordinator. This role owns the technically demanding end and is where the Coordinator escalates the harder questions.

KEES supports the role with modern tools: NetSuite for order and quote management, HubSpot for CRM and outreach, a SuiteCommerce platform that increasingly lets reps self-generate the simpler quotes, and agentic AI that surfaces product recommendations and finds additional quoting opportunities in plans and specs — freeing you to focus on the work that needs a human expert

DUTIES AND RESPONSIBILITES

Help reps win projects
Be a trusted technical resource for independent sales reps across North America
Help with product selection, application questions, and project-specific requirements
Recommend product configurations and alternative solutions that align with project objectives
Help reps position KEES products effectively, and build strong relationships by being responsive and genuinely knowledgeable

Support consulting engineers

Answer product-related questions from consulting engineers
Assist with product selection and application guidance
Provide the information that supports clean specification development and proper product application

Develop quotations and solutions

Review plans, specifications, schedules, and project documentation
Prepare accurate, timely quotations for HVAC air-side products
Configure products to meet project requirements, coordinating with internal teams so quotes reflect what KEES can actually build
Manage many active quotations and opportunities at once

Manage opportunities proactively

Follow up on significant quotes and opportunities
Ask probing questions about project status, competitive position, and the factors driving the decision
Look for ways to improve KEES’s odds of securing the award
Keep project, customer, and opportunity data current in HubSpot and NetSuite

Solve technical problems

Interpret plans, specifications, and application requirements
Resolve questions about product application and configuration
Partner with Engineering, Manufacturing Engineering, Operations, and Sales on the harder challenges

QUALIFICATIONS

As with everyone on this team, it starts with curiosity — wanting to understand the project, the application, and what the customer is really trying to accomplish. The difference in this role is technical depth: strong mechanical aptitude and the ability to read plans, specs, and schedules and turn them into the right product configuration.

Beyond that:

Ability to interpret technical documentation and translate it into solutions
Excellent written and verbal communication
Strong attention to detail and sound judgment
The organization to manage many projects, quotes, and deadlines at once
A customer-focused mindset and a real desire to help reps and engineers succeed
Comfort with CRM, ERP, and business software (you’ll live in NetSuite and HubSpot)

Backgrounds that tend to fit well: HVAC applications support or applications engineering at a rep firm or manufacturer; HVAC inside sales, quotations, or technical sales support; or estimating and project engineering on the mechanical-contracting side. Experience supporting reps and consulting engineers is a strong plus.

REQUIREMENTS

Bachelor’s degree in Mechanical Engineering preferred. Relevant HVAC applications, technical-sales-support, quotation, or industry experience will be strongly considered in lieu of an engineering degree — in our experience, an applications professional who knows HVAC cold is often a stronger fit than a degreed engineer without industry exposure.
3 years in the HVAC industry as an engineer or sales Rep (preferred)
Extensive understanding of mechanical processes and cost estimating

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance

Application Question(s):

In order to be considered for this position you must complete the Culture Index Survey located here:https://surveys.cultureindex.com/s/sEtogyfs8n/9911
Please share your salary expectation

Ability to Commute:

Elkhart Lake, WI 53020 (Required)

Work Location: In person

Quick Apply

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