Top 7917 Claims Associate Jobs

Customer Service & First Report Claims Associate
Plymouth Rock Assurance Corporation —Boston, MA
- $45,000 - $50,500 a year
- Full-time
- In-person
- Associate's degree
- Communication skills
- Paid training
- Wellness program
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Workers Compensation Claims Collection Associate
CitiMed —Rego Park, NY
- From $20 an hour
- Urgently hiring
- HIPAA
- Mid-level
- Office
- Health insurance
- Paid time off
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Associate Claims Adjuster, Workers Compensation
Liberty Mutual —Chandler, AZ
- $50,000 - $78,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Analysis skills
Client Services Associate
Pyramid Consulting, Inc —Jacksonville, FL
- $45 - $47 an hour
- Urgently hiring
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
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Restoration Collections & Claims Associate
HighGround —Bogart, GA
- $18 - $25 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Organizational skills
- Paid holidays
- Disability insurance
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Claims Adjuster - Associate
Independence Pet Group —Chicago, IL
- Full-time
- Remote
- Clinic experience
- Mid-level
- Experience equivalent to degree accepted
- Commuter assistance
- Paid parental leave
13d
Casualty E&S Associate Underwriter
HDI Global Insurance Company —Remote
- $70,000 - $90,000 a year
- Remote
- Background check
- Pass drug screening
- Mid-level
- Wellness program
- Commuter assistance
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8d
Casualty Construction Associate Underwriter
HDI Global Insurance Company —Remote
- $70,000 - $90,000 a year
- Remote
- Background check
- Pass drug screening
- Mid-level
- Wellness program
- Commuter assistance
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8d
Customer Care Associate
Health Advocate —Remote
- From $16.50 an hour
- Full-time
- Remote
- Medical office experience
- HIPAA
- Organizational skills
- Paid holidays
- Health insurance
Testing Associate
Qualified Recruiter —Remote
- $21.00 - $22.50 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Access
- Research
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1d
TPL Claims Associate
SYNTRIQ HEALTH SOLUTIONS LLC —Corinth, MS
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
Associate Claims Representative (Remote)
MEM —Iowa
- Full-time
- Remote
- No high school diploma
- Mid-level
- High school diploma or GED
- Profit sharing
- Paid jury duty
Liability Claims Associate | Remote (Central or Eastern Time Zone) | NY or HI Licensing Preferred
Sedgwick —Charlotte, NC
- Remote
- Mid-level
- High school diploma or GED
- 1 year
- Health savings account
- Disability insurance
Billing Associate
Vital Care Infusion Services —Meridian, MS
- $18.92 - $20.00 an hour
- Full-time
- Writing skills
- English
- Office
- Health savings account
- Paid holidays
Quick Apply
Workers' Compensation Claims Associate
Berkshire Hathaway GUARD Insurance Companies —Wilkes-Barre, PA
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Office
- Dental insurance
- 401(k)
Claims Associate I
Stellar Human Resource Services LLC —Miami, FL
- Full-time
- Office
- Entry level
Quick Apply
Rating Associate- Endorsements
EMC Insurance —Remote
- $36,270 - $47,583 a year
- Full-time
- Remote
- Office
- High school diploma or GED
- Organizational skills
Medical Billing Product Support Associate
Open Practice —Remote
- $45,000 - $50,000 a year
- Full-time
- Remote
- Background check
- English
- Communication skills
- Health savings account
- Health insurance
Quick Apply
First Party Claims Associate
SYNTRIQ HEALTH SOLUTIONS LLC —Corinth, MS
- Full-time
- Microsoft Outlook
- Computer literacy
- HIPAA
Quick Apply
Associate Analyst
Truveris —Wilmington, DE
- $65,000 - $70,000 a year
- Remote
- Mid-level
- Finance
- SQL
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Customer Service & First Report Claims Associate

Plymouth Rock Assurance Corporation -
Boston, MA

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Job Details

Full-time
$45,000 - $50,500 a year

Benefits

Paid training
Wellness program
Commuter assistance
Paid parental leave
Paid holidays
Health insurance
On-site gym
Dental insurance
Tuition reimbursement
Paid time off
Family leave
Parental leave
Vision insurance
401(k) matching

Qualifications

Employee relationship building
Stakeholder relationship building

Full Job Description

We are seeking a smart, driven, and customer-focused Customer Service & Claims Associate to join our growing Personal Lines team. In this role, you will be responsible for delivering exceptional service to customers, agents, and reporting parties through phone, email, text, and chat. This position supports both customer service inquiries and reporting an accident and filing of a claim. You will serve as an important first point of contact for customers, assisting with policy-related questions, gathering information after an auto accident, and helping create an exceptional customer experience. No prior insurance experience is required. Extensive paid training and ongoing support will be provided to help you build strong knowledge of our auto insurance products, systems, and customer service practices. This is a rewarding full-time opportunity with competitive benefits, career growth potential, and the chance to develop valuable communication, and problem-solving skills.

Company Culture

We believe that happy employees create happy customers. Our team is committed to fostering a positive, inclusive, and collaborative workplace where employees are supported, encouraged to grow, and empowered to deliver excellent customer experiences every day.

Essential Duties and Responsibilities

Provide exceptional customer service.
Serve as the initial point of contact for customers or reporting parties following an auto accident.
Support customer inquiries through multiple channels, including phone, email, text, and chat.
Actively listen to customers, demonstrate empathy, and respond with professionalism and courtesy.
Create new auto claims files efficiently and accurately, create a detailed and natural handoff to claims experts.
Confirm initial coverage details and provide clear, concise information.
Use critical thinking and problem-solving skills to identify customer needs and provide effective solutions.
Accurately update and maintain customer, policy, and claim information.
Build positive relationships with customers, agents, claim representatives, and peers.
Adapt quickly to changing processes, systems, and customer needs.
Work efficiently in a fast-paced environment while maintaining high-quality customer experience.

Qualifications & Education:

Associate or bachelor's degree preferred (or working towards degree)
Minimum of 1 year of overall work experience preferred.
Excellent verbal and written communication skills.
Ability to listen actively, show empathy, and support customers with patience and tact.
Strong problem-solving skills and the ability to identify and address customer needs.
Comfortable working in a fast-paced environment supporting a growing customer base.
Ability to work effectively in a team environment.
Self-motivated with a commitment to continuous learning and improvement in customer service practices.
Core hours are 8-4, 9-5, 10-6 Monday – Friday, with rotating Saturdays from 9-2. Shift placement dependent on needs of the business

Perks & Benefits:

4 weeks accrued paid time off + 9 paid national holidays per year
Free onsite gym at our Boston Location
Tuition Reimbursement
Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
Robust health and wellness program and fitness reimbursements
Auto and home insurance discounts
Matching gift opportunities
Annual 401(k) Employer Contribution (up to 7.5% of your base salary)
Various Paid Family leave options including Paid Parental Leave
Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
Convenient location directly across from South Station and Pre-Tax Commuter Benefits

Salary Range: $45,000 - $50,500 a year. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.

About the Company

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

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