Top 428 Claims Representative Associate Jobs

Customer Service & First Report Claims Associate
Plymouth Rock Assurance Corporation —Boston, MA
- $45,000 - $50,500 a year
- Full-time
- Associate's degree
- Communication skills
- Entry level
- Paid training
- Wellness program
Quick Apply
FNOL Associate - Virtual & Desk
Alacrity Claims Solutions, LLC —Irving, TX
- $15 - $17 an hour
- Extended hours
- Background check
- Microsoft Outlook
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
Associate Claims Representative (Remote)
MEM —Illinois
- Full-time
- Remote
- No high school diploma
- Mid-level
- High school diploma or GED
- Profit sharing
- Paid jury duty
Liability Claims Associate | Remote (Central or Eastern Time Zone) | NY or HI Licensing Preferred
Sedgwick —Charlotte, NC
- Remote
- Mid-level
- High school diploma or GED
- 1 year
- Health savings account
- Disability insurance
Claims Associate II
Stellar Human Resource Services LLC —Miami, FL
- Full-time
- Mid-level
- Office
Quick Apply
Claims Associate
TQL —Cincinnati, OH
- $17.50 - $22.00 an hour
- Full-time
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
First Party Claims Associate
SYNTRIQ HEALTH SOLUTIONS LLC —Corinth, MS
- Full-time
- Microsoft Outlook
- Computer literacy
- HIPAA
Quick Apply
Investigation Associate
SYNTRIQ HEALTH SOLUTIONS LLC —Corinth, MS
- Microsoft Outlook
- Computer literacy
- HIPAA
Quick Apply
Claims Associate - Individual Life
OneAmerica Financial Partners, Inc —Indianapolis, IN
- $21.63 - $36.06 an hour
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- Wellness program
- Paid parental leave
Quick Apply
Liability Claims Careers – Assistant, Associate, Representative, Examiner & Team Leads
Sedgwick —Georgia
- Full-time
- Customer service
- Mid-level
- Office
- Health insurance
- Dental insurance
Collections Associate
Byram Healthcare Centers Inc —Downers Grove, IL
- $15.94 - $17.04 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Paid parental leave
- Disability insurance
Quick Apply
Third Party Claims Associate
Syntriq Health Solutions —Oxford, MS
- Full-time
- Microsoft Outlook
- Computer literacy
- HIPAA
Quick Apply
AR Collections Associate
Sevita —Remote
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
7d
Workers’ Compensation Claims Careers – Assistant, Associate, Representative, Examiner & Team Leads
Sedgwick —Georgia
- Full-time
- Customer service
- Mid-level
- Office
- Health insurance
- Dental insurance
First Party Claims Associate
Syntriq Health Solutions —Oxford, MS
- Full-time
- Microsoft Outlook
- Computer literacy
- HIPAA
Quick Apply
Collector, Associate
Byram Healthcare Centers Inc —Downers Grove, IL
- $20 an hour
- Full-time
- Microsoft Outlook
- ERP systems
- Medical terminology
- Paid parental leave
- Disability insurance
Quick Apply
Collector - Associate
Byram Healthcare Centers Inc —Downers Grove, IL
- $15.94 - $17.04 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Paid parental leave
- Disability insurance
Quick Apply
TPL Claims Associate
SYNTRIQ HEALTH SOLUTIONS LLC —Corinth, MS
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
Loss Prevention Intake Associate (ONSITE)
W Services Group LLC —Hauppauge, NY
- $21.50 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Pharmacy Billing Associate
Grane Rx —Pittsburgh, PA
- Weekends as needed
- Mid-level
- High school diploma or GED
- Bachelor's degree
3d

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Customer Service & First Report Claims Associate

Plymouth Rock Assurance Corporation -
Boston, MA

Quick Apply

Job Details

Full-time
$45,000 - $50,500 a year

Benefits

Paid training
Wellness program
Commuter assistance
Paid parental leave
Paid holidays
Health insurance
On-site gym
Dental insurance
Tuition reimbursement
Paid time off
Family leave
Parental leave
Vision insurance
401(k) matching

Qualifications

Employee relationship building
Stakeholder relationship building

Full Job Description

We are seeking a smart, driven, and customer-focused Customer Service & Claims Associate to join our growing Personal Lines team. In this role, you will be responsible for delivering exceptional service to customers, agents, and reporting parties through phone, email, text, and chat. This position supports both customer service inquiries and reporting an accident and filing of a claim. You will serve as an important first point of contact for customers, assisting with policy-related questions, gathering information after an auto accident, and helping create an exceptional customer experience. No prior insurance experience is required. Extensive paid training and ongoing support will be provided to help you build strong knowledge of our auto insurance products, systems, and customer service practices. This is a rewarding full-time opportunity with competitive benefits, career growth potential, and the chance to develop valuable communication, and problem-solving skills.

Company Culture

We believe that happy employees create happy customers. Our team is committed to fostering a positive, inclusive, and collaborative workplace where employees are supported, encouraged to grow, and empowered to deliver excellent customer experiences every day.

Essential Duties and Responsibilities

Provide exceptional customer service.
Serve as the initial point of contact for customers or reporting parties following an auto accident.
Support customer inquiries through multiple channels, including phone, email, text, and chat.
Actively listen to customers, demonstrate empathy, and respond with professionalism and courtesy.
Create new auto claims files efficiently and accurately, create a detailed and natural handoff to claims experts.
Confirm initial coverage details and provide clear, concise information.
Use critical thinking and problem-solving skills to identify customer needs and provide effective solutions.
Accurately update and maintain customer, policy, and claim information.
Build positive relationships with customers, agents, claim representatives, and peers.
Adapt quickly to changing processes, systems, and customer needs.
Work efficiently in a fast-paced environment while maintaining high-quality customer experience.

Qualifications & Education:

Associate or bachelor's degree preferred (or working towards degree)
Minimum of 1 year of overall work experience preferred.
Excellent verbal and written communication skills.
Ability to listen actively, show empathy, and support customers with patience and tact.
Strong problem-solving skills and the ability to identify and address customer needs.
Comfortable working in a fast-paced environment supporting a growing customer base.
Ability to work effectively in a team environment.
Self-motivated with a commitment to continuous learning and improvement in customer service practices.
Core hours are 8-4, 9-5, 10-6 Monday – Friday, with rotating Saturdays from 9-2. Shift placement dependent on needs of the business

Perks & Benefits:

4 weeks accrued paid time off + 9 paid national holidays per year
Free onsite gym at our Boston Location
Tuition Reimbursement
Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
Robust health and wellness program and fitness reimbursements
Auto and home insurance discounts
Matching gift opportunities
Annual 401(k) Employer Contribution (up to 7.5% of your base salary)
Various Paid Family leave options including Paid Parental Leave
Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
Convenient location directly across from South Station and Pre-Tax Commuter Benefits

Salary Range: $45,000 - $50,500 a year. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.

About the Company

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

#LI-RJ1

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Refine Your Search

Claims Representative Associate jobs

Customer Service & First Report Claims Associate

FNOL Associate - Virtual & Desk

Associate Claims Representative (Remote)

Liability Claims Associate | Remote (Central or Eastern Time Zone) | NY or HI Licensing Preferred

Claims Associate II

Claims Associate

First Party Claims Associate

Investigation Associate

Claims Associate - Individual Life

Liability Claims Careers – Assistant, Associate, Representative, Examiner & Team Leads

Collections Associate

Third Party Claims Associate

AR Collections Associate

Workers’ Compensation Claims Careers – Assistant, Associate, Representative, Examiner & Team Leads

First Party Claims Associate

Collector, Associate

Collector - Associate

TPL Claims Associate

Loss Prevention Intake Associate (ONSITE)

Pharmacy Billing Associate

I want to receive the latest job alert for Claims Representative Associate

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