Top 400 Claims Representative Associate Jobs

FNOL Associate - Virtual & Desk
Alacrity Claims Solutions, LLC —Irving, TX
- $15 - $17 an hour
- Extended hours
- Background check
- Microsoft Outlook
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
Liability Claims Associate | Remote (Central or Eastern Time Zone) | NY or HI Licensing Preferred
Sedgwick —Charlotte, NC
- Remote
- Mid-level
- High school diploma or GED
- 1 year
- Health savings account
- Disability insurance
Associate Claims Representative (Remote)
MEM —Illinois
- Full-time
- Remote
- No high school diploma
- Mid-level
- High school diploma or GED
- Profit sharing
- Paid jury duty
Claims Associate II
Stellar Human Resource Services LLC —Miami, FL
- Full-time
- Mid-level
- Office
Quick Apply
AR Collections Associate
Sevita —Remote
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
5d
Investigation Associate
SYNTRIQ HEALTH SOLUTIONS LLC —Corinth, MS
- Microsoft Outlook
- Computer literacy
- HIPAA
Quick Apply
Customer Service Associate
Bad Dragon —Phoenix, AZ
- $35,360 - $49,920 a year
- Full-time
- Google Workspace
- Office
- High school diploma or GED
- Relocation assistance
- Dental insurance
Quick Apply
Claims Care Associate
Lincoln Financial —Omaha, NE
- $20.14 an hour
- 8 hour shift
- Remote
- Microsoft Excel
- Microsoft Outlook
- Research
- Paid training
- Tuition reimbursement
2d
Claims Associate - Individual Life
OneAmerica Financial Partners, Inc —Indianapolis, IN
- $21.63 - $36.06 an hour
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- Wellness program
- Paid parental leave
Quick Apply
Claims Associate
TQL —Cincinnati, OH
- $17.50 - $22.00 an hour
- Full-time
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Associate - Customer Care - Non - Voice 5A
Genpact US Services, LLC. —Richardson, TX
- $31,200 - $39,000 a year
- Full-time
- Marketing
- English
- Research
Quick Apply
2d
Collections Associate
Byram Healthcare Centers Inc —Downers Grove, IL
- $15.94 - $17.04 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Paid parental leave
- Disability insurance
Quick Apply
First Party Claims Associate
SYNTRIQ HEALTH SOLUTIONS LLC —Corinth, MS
- Full-time
- Microsoft Outlook
- Computer literacy
- HIPAA
Quick Apply
Healthcare Accounts Receivable Senior Associate
Alteva RCM —New York, NY
- $65,000 - $85,000 a year
- Mid-level
- High school diploma or GED
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
Third Party Claims Associate
Syntriq Health Solutions —Oxford, MS
- Full-time
- Microsoft Outlook
- Computer literacy
- HIPAA
Quick Apply
Customer Service & First Report Claims Associate
Plymouth Rock Assurance Corporation —Boston, MA
- $45,000 - $50,500 a year
- Full-time
- In-person
- Associate's degree
- Communication skills
- Paid training
- Wellness program
Quick Apply
Workers' Compensation Associate Claim Representative (Early Talent) - Eastern Alliance
ProAssurance —Carmel, IN
- $19.43 - $32.06 an hour
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Office
11d
Patient Access Associate Specialist
Ensemble Health Partners —Great Falls, MT
- $17.00 - $18.15 an hour
- Part-time
- Background check
- Hospital
- Customer service
- Health savings account
- AD&D insurance
Quick Apply
5d
Patient Access Associate Specialist
Ensemble RCM LLC —Sandusky, OH
- $17.00 - $18.15 an hour
- Part-time
- Acute care
- Hospital
- Customer service
- Tuition reimbursement
Pharmacy Billing Associate
Grane Rx —Pittsburgh, PA
- Weekends as needed
- Mid-level
- High school diploma or GED
- Bachelor's degree
23h

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FNOL Associate - Virtual & Desk

Alacrity Claims Solutions, LLC
Irving, TX

Quick Apply

Job Details

Full-time
$15 - $17 an hour

Benefits

Health savings account
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance

Qualifications

Computer operation
Confidential information handling
Microsoft Outlook
Computer literacy
Spreadsheets
De-escalation techniques
Conflict de-escalation
High school diploma or GED
Emotional safety support
Typing
Documentation Handling
Quality data entry
Customer data entry

Full Job Description

The FNOL Call Center Representative is responsible for receiving and documenting initial reports of insurance claims from policyholders, claimants, agents, or third parties. This role serves as the first point of contact after a loss event such as an auto accident, property damage, theft, or injury. The representative gathers accurate information, verifies coverage details, creates claim files, and provides empathetic customer service during stressful situations.

Essential functions (Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)

Report claim by asking all required questions.

Obtain claim information from the adverse carrier and provides the claim information for the insured

Responsible for creating an invoice file to excel spreadsheet.

Maintain compliance with company procedures, confidentiality standards, and regulatory requirements

Completes call template to reflect successful or unsuccessful reporting of the claim which is then submitted to the claim file.

Provides thorough claim documentation for each claim

Meet departmental productivity, quality assurance, and attendance expectations

Handle high call volumes while maintaining professionalism and accuracy

Escalate complex or sensitive situations appropriately

Updates AC Phone Book, as needed.

Performs other related duties as assigned.

Competencies

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Strong verbal and written communication skills

Active listening and customer service orientation

Empathy and emotional intelligence

Attention to detail and data accuracy

Ability to multitask and prioritize effectively

Problem-solving and decision-making skills

Adaptability in a fast-paced environment

Conflict resolution and de-escalation skills

Proficiency in Microsoft Office Suite (Word, Outlook, Excel)

Strong computer proficiency and system navigation skills

Time management and organizational skills

Ability to maintain confidentiality and professionalism

Regular and reliable attendance is an essential function of the position.

Work Environment

This position operates in a structured secure-room environment requiring adherence to company security, privacy, and confidentiality protocols. Employees may be required to:

Work in a monitored environment with restricted access

Follow clean desk and data protection policies

Use company-issued equipment and secured systems

Maintain compliance with applicable data security requirements

Work scheduled shifts, including evenings, weekends, holidays, or catastrophe response hours as needed

Physical & Mental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The employee may occasionally lift and/or move up to 15 pounds.

Prolonged periods of sitting and computer use

Frequent keyboarding, screen viewing, and telephone communication

Ability to remain focused in a high-volume, fast-paced environment

Ability to manage stressful or emotionally charged conversations professionally

Must be able to multitask across multiple systems and applications simultaneously

Ability to maintain concentration and accuracy for extended periods

Travel Required

Required Education and Experience

High school diploma or GED required

Minimum typing speed of 50 WPM

Basic computer and data entry proficiency

Experience handling high-volume inbound calls preferred

Ability to accurately document customer interactions and claim information

Preferred Education and Experience

Knowledge of insurance terminology and claims processes

Previous customer service or call center experience

Experience using claims management or CRM systems preferred

Additional Eligibility Requirements

Ability to pass background screening and applicable employment verification requirements

Ability to maintain confidentiality of sensitive customer information

Reliable attendance and schedule flexibility required

Ability to work overtime or extended hours during catastrophe events when necessary

Must comply with all company policies, procedures, and security requirements

Affirmative Action/EEO Statement

Alacrity Solutions is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training. Alacrity Solutions makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, please refer to our EEO policy.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Good-Faith Estimate (including bonus or commission)

The posted compensation range represents an estimate and may include both base salary and variable components such as commission and performance-based bonuses. Total compensation will ultimately be determined based on the candidate’s experience and qualifications.

General Description of Benefits

Alacrity Solutions offers a comprehensive benefits package, including but not limited to medical, dental, and vision coverage, paid time off, a health savings account, and an employee assistance program.

Work Schedule

Full Time, 80.00 hours per pay period (2 weeks)

How to Apply

Click the Apply button on this site. You will be linked to the Alacrity Solutions Career Page. Our career page can be found at https://www.alacritysolutions.com/about/careers/#current

Personal Information Retention Policy

Personal information will be retained for a minimum period of one year in accordance with applicable policies and regulatory requirements.

Post Closing Date

This position will be open for a minimum of three days and until a top applicant is identified.

Quick Apply

Refine Your Search

Claims Representative Associate jobs

FNOL Associate - Virtual & Desk

Liability Claims Associate | Remote (Central or Eastern Time Zone) | NY or HI Licensing Preferred

Associate Claims Representative (Remote)

Claims Associate II

AR Collections Associate

Investigation Associate

Customer Service Associate

Claims Care Associate

Claims Associate - Individual Life

Claims Associate

Associate - Customer Care - Non - Voice 5A

Collections Associate

First Party Claims Associate

Healthcare Accounts Receivable Senior Associate

Third Party Claims Associate

Customer Service & First Report Claims Associate

Workers' Compensation Associate Claim Representative (Early Talent) - Eastern Alliance

Patient Access Associate Specialist

Patient Access Associate Specialist

Pharmacy Billing Associate

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