Top 17388 Claims Service Representative Jobs

Claims Customer Service Representative II (Remote)
American Medical Association —Chicago, IL
- $23.63 - $30.83 an hour
- Remote
- Microsoft Excel
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
9d
Long Term Care Benefit Claim Specialist
Mutual of Omaha —Remote
- $24 - $28 an hour
- Email
- Remote
- Customer service
- Mid-level
- Experience equivalent to degree accepted
- Paid holidays
- 401(k)
Claims EDI Helpdesk Support
RADcube —Remote
- Full-time
- Remote
- Background check
- High school diploma or GED
- 1 year
Authorization Representative
Therapeutic Associates Physical Therapy —Remote
- $17 - $20 an hour
- Full-time
- Remote
- Customer service
- Medical office experience
- Physical & Rehabilitation Medicine
- Profit sharing
- Wellness program
Quick Apply
Billing Specialist
Vital Care Infusion Services —Remote
- $18.92 - $23.46 an hour
- Full-time
- Remote
- 5 years
- Writing skills
- English
- Health savings account
- Paid holidays
Quick Apply
Healthcare Customer Service Representative
University of Colorado Medicine —Remote
- $22 - $25 an hour
- Full-time
- Remote
- Research
- Mid-level
- High school diploma or GED
- Health insurance
- Opportunities for advancement
Collections Specialist
Vital Care Infusion Services —Remote
- $18.92 - $23.46 an hour
- Full-time
- Remote
- 5 years
- Writing skills
- English
- Health savings account
- Paid holidays
Quick Apply
Work from Home: Customer Service Representative (Healthcare)
Sagility —Remote
- $14 - $15 an hour
- Weekends as needed
- Remote
- 18 years or older
- Research
- High school diploma or GED
- Paid training
- Disability insurance
Billing/AR Representative - Remote
EYECARE SERVICES PARTNERS MANAGEMENT, LLC —Remote
- $19 - $25 an hour
- Full-time
- Remote
- Basic math
- Mid-level
- Windows
- Paid holidays
- Disability insurance
Quick Apply
Insurance Billing - Special Utilities - Digitech - Remote
Sarnova —Remote
- Full-time
- Remote
- Computer literacy
- HIPAA
- High school diploma or GED
- 401(k)
Quick Apply
Managed Care Follow Up Specialist
Elevate Patient Financial Solutions —Remote
- $22.50 - $28.38 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
10d
Customer Service Representative
Firstsource Healthcare —Remote
- $15 an hour
- 8 hour shift
- Remote
- Computer literacy
- Writing skills
- Typing
- Dental insurance
- Work from home
Patient Financial Navigator (Customer Service Focused)
Kandu —Remote
- $24.50 - $29.00 an hour
- Remote
- Spanish
- HIPAA
- Mid-level
- Disability insurance
- Health insurance
Remote Healthcare Call Center Representative
Conduent Commercial Solutions, LLC —Remote
- $16 an hour
- Weekends as needed
- Remote
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
- Paid holidays
Customer Care Representative
The Hartford —Charlotte, NC
- $25 an hour
- Full-time
- Remote
- Spanish
- No high school diploma
- High school diploma or GED
- Paid training
- Paid holidays
10d
Pharmacy Claims Representative (remote)
Dragonfly Health —Arlington, TX
- From $22 an hour
- 12 hour shift
- Remote
- HIPAA
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
CVS Health —Nevada
- $17.00 - $31.30 an hour
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Fair chance
- Health insurance
- Dental insurance
Customer Service Representative
Sagility —Remote
- Remote
- Research
- Mid-level
Medical Biller/Claims Processing - Patient Support Representative - Remote
IQVIA —Las Vegas, NV
- $23 an hour
- Full-time
- Remote
- Spanish
- HIPAA
- English
Customer Service Representative
Planned Systems International, Inc. —Remote
- Seasonal
- Remote
- Background check
- Computer literacy
- Research
- AD&D insurance
- Disability insurance
12d

I want to receive the latest job alert for Claims Service Representative

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Claims Service Representative jobs near

Billing Representative jobs in Remote

Healthcare Customer Service Representative jobs in Remote

Medical Biller jobs in Las Vegas, NV

Customer Service Representative jobs in Remote

Care Specialist jobs in Remote

Senior Customer Service Representative jobs in Chicago, IL

Call Center Representative jobs in Remote

Collection Agent jobs in Remote

Helpdesk Support jobs in Remote

Customer Support Representative jobs in Charlotte, NC

Benefit Specialist jobs in Remote

Billing Specialist jobs in Remote

Customer Service Representative jobs in Nevada

Billing Representative jobs in Pennsylvania

Billing Representative jobs in Appleton, WI

Billing Representative jobs in Sacramento, CA

Customer Service Representative jobs in Port Saint Lucie, FL

Bdc Representative jobs in New Jersey

Billing Representative jobs in San Diego, CA

Customer Service Representative Remote jobs in Arlington, TX

Claims Customer Service Representative II (Remote)

American Medical Association -
Chicago, IL

Apply Now

Job Details

$23.63 - $30.83 an hour
9 days ago

Benefits

Disability insurance
Health insurance

Qualifications

Optimizing workflow processes
Benefits administration
Insurance products customer support
Microsoft Excel
Customer relationship building
Technical support via phone
Phone communication
Health insurance policy knowledge
Client rapport building
Health insurance customer support
Employee relationship building
High school diploma or GED
Continuous improvement
Customer engagement
Telephone systems
Productivity software
Business operations
Technical Proficiency
Stakeholder relationship building
Client interaction via phone calls
Database software proficiency

Full Job Description

Claims Customer Service Representative II (Remote)

Remote - FL, IL, IN and WI

AMA Insurance (AMAI) offers life, health and disability insurance at affordable and exclusive rates to help doctors achieve a healthy and secure financial future. AMAI is part of the American Medical Association (AMA), a nonprofit, and the nation's largest professional Association of physicians. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve. We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity for a remote Claims Customer Service Representative II our AMA Insurance team. This role will provide Claim Call Center services for all plans of coverage issues by AMA Insurance. Assist insured with claim problems by phone or written communication. Interact and correspond with Carriers to ensure quality claim service is delivered. Provide moderate sales service support, providing information on benefits, eligibility, plan provisions, and premium billing as needed. Engages callers to build and maintain a strong reputation and forge a lasting relationship. Achieves exceptional results for our customers and colleagues.

RESPONSIBILITIES:

Claims Customer Support & Issue Resolution

Respond to all incoming phone calls related to claim status inquiry from insured and providers within established response time and quality standards.
Log brief description of calls on CAMS and CAPS systems.
Make outbound calls as needed to support returned checks and resolve claim inquiries.
Refer claims that were improperly handled to AMAI Claim Supervisor for immediate attention.
Fulfill claim form requests for plans not administered by AMA Insurance.
Communicate with insurance carriers or service providers as needed in order to provide feedback on claims administered by carriers.
Handle waiver of premium transactions, cancellations due to death and other claims related transactions.
Update Contact management and customer sending surveys.

Operations & Sales Support

Provide information regarding benefits, eligibility, plan provisions, premium billing, and certificate changes as needed.
Process changes to Administration System, including personal and coverage information, sending documents to callers when needed.
Support business operations through participation in special projects as assigned by the Customer Service Supervisor.
Contribute to process improvements and operational efficiencies.
Assist in documenting workflows and service processes to support consistency and quality.

May include other responsibilities as assigned

REQUIREMENTS:

High school diploma or equivalent education required
Minimum of 2+ years’ experience in life, health, or Medicare insurance required.
Health or Life insurance license preferred.
Demonstrated experience working in a high-volume customer service call center.
Excellent telephone skills including proper telephone technique, multitasking skills and ability to control the call.
In depth understanding of claim adjudication and benefits required.
Demonstrated experience handling customer issues, including technical and financial related issues.
Strong knowledge of insurance products, benefits administration, or third-party administration services preferred. Health insurance knowledge preferred.
Excellent verbal and written communication skills with a high level of professionalism.
High level proficiency with call center systems, telephony platforms, and personal computers.
Advanced proficiency in Microsoft Office Suite (Word, Excel, Access, PowerPoint) and database systems.
Ability to provide technical support for online tools, systems, and customer-facing platforms.
Strong business process skills, including the ability to document, monitor, and improve workflows.
Excellent planning, organization, and time management skills with the ability to manage multiple priorities in a fast-paced environment.
Ability to build and maintain positive relationships with internal and external stakeholders.

This role is a non-exempt position and the hourly range for this position is $23.63 - $30.83. This is the lowest to highest rate we believe we would pay for this role at the time of this posting. An employee’s pay within the salary range will be determined by a variety of factors including but not limited to business consideration, geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association’s benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

Apply Now

Refine Your Search

Claims Service Representative jobs

Claims Customer Service Representative II (Remote)

Long Term Care Benefit Claim Specialist

Claims EDI Helpdesk Support

Authorization Representative

Billing Specialist

Healthcare Customer Service Representative

Collections Specialist

Work from Home: Customer Service Representative (Healthcare)

Billing/AR Representative - Remote

Insurance Billing - Special Utilities - Digitech - Remote

Managed Care Follow Up Specialist

Customer Service Representative

Patient Financial Navigator (Customer Service Focused)

Remote Healthcare Call Center Representative

Customer Care Representative

Pharmacy Claims Representative (remote)

Customer Service Representative

Customer Service Representative

Medical Biller/Claims Processing - Patient Support Representative - Remote

Customer Service Representative

I want to receive the latest job alert for Claims Service Representative

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected