Junior Client Relations Specialist I (Jr. CRS I)
Prestige Veteran Medical Consulting —Texas
- From $15 an hour
- Full-time
- Remote
- Background check
- Administrative experience
- High school diploma or GED
- Paid holidays
- 401(k)
Quick Apply
5d
Client Support Specialist
Empeon —Remote
- $70,000 - $90,000 a year
- Product management
- Communication skills
- Entry level
- Flexible schedule
Quick Apply
Client Relationship Specialist
Contoural, Inc. —Remote
- $65,000 - $80,000 a year
- Full-time
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Health savings account
Quick Apply
13d
Client Success Specialist I
Fetch —Remote
- $40,000 - $50,000 a year
- Full-time
- Remote
- Analysis skills
- Organizational skills
- Business Administration
- Health insurance
- Dental insurance
Quick Apply
6d
Client Delivery Specialist
EnableComp —Remote
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Continuous improvement
Quick Apply
Remote Support Specialist
AmazingCo —Remote
- $28 - $38 an hour
- Full-time
- Remote
- Google Workspace
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
2d
Corporate Client Service Specialist
Capitol Services —Washington State
- $26 - $35 an hour
- Full-time
- Remote
- Residential
- Senior level
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
Learning Operations Specialist — Contractor
SimplePractice —Remote
- $53.50 an hour
- Part-time
- Remote
- Mid-level
- Communication skills
Quick Apply
Hearing Care Sales Specialist (Licensed)
Beltone New England —Portland, ME
- $50,000 - $110,000 a year
- Full-time
- Mid-level
- Medical terminology
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
Psychiatric Rehabilitation Specialist
Interborough Developmental and Consultation Center —Brooklyn, NY
- $70,000 - $75,000 a year
- Weekends as needed
- Bilingual
- Background check
- Spanish
- Profit sharing
- Health insurance
Quick Apply
Substance Use Disorder Professional/Trainee "Must possess DOH credential"
Barth Clinic —Kennewick, WA
- $19 - $25 an hour
- Full-time
- Spanish
- HIPAA
- No experience needed
- Health insurance
- Dental insurance
Quick Apply
Payroll Specialist
BBSI —Bakersfield, CA
- $30 - $32 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Up to 50% travel
- Commuter assistance
- Health savings account
Quick Apply
Dispensing Audiologist/Licensed Hearing Instrument Specialist
Physicians Hearing Solutions —Warwick, RI
- $60,000 - $80,000 a year
- Full-time
- Private practice
- HIPAA
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Licensed Professional Counselor (LPC)
Associate's in Counseling and Child Guidance —Meadville, PA
- $70,000 a year
- 8 hour shift
- Background check
- School experience
- Psychiatry
- Health insurance
- Dental insurance
Quick Apply
New Business Specialist
Johnson Wealth and Income Management —Humboldt, IA
- $42,000 - $55,000 a year
- Full-time
- Background check
- Office
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Licensed Life Insurance & Annuity Specialist
AGM Secure Money —Destin, FL
- $55,000 - $95,000 a year
- Full-time
- Background check
- Up to 50% travel
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Mental Health Specialist II - Access & Initial Services
Coos Health & Wellness —Coos Bay, OR
- $6,461 - $7,558 a month
- Full-time
- Background check
- Nursing
- Applied behavior analysis
- Paid holidays
- Loan repayment program
Quick Apply
Licensed Massage Therapist – Lymphatic Drainage Specialist
Confidential —Fort Worth, TX
- $20 - $35 an hour
- Part-time
- Bilingual
- Anatomy knowledge
- Mid-level
- Continuing education credits
- Professional development assistance
Quick Apply
Youth Development Specialist
Northwest Passage Ltd —Webster, WI
- $21 - $28 an hour
- Full-time
- Mid-level
- Residential
- Psychology
- 403(b) matching
- Paid parental leave
Quick Apply
7d
Substance Abuse Prevention Specialist
Hopland Band of Pomo Indians —Hopland, CA
- $25 - $30 an hour
- Full-time
- CPR Certification
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply

I want to receive the latest job alert for Client Development Specialist

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Client Development Specialist jobs near

Junior Client Relations Specialist I (Jr. CRS I)

Prestige Veteran Medical Consulting
Texas

Quick Apply

Job Details

Full-time
From $15 an hour
5 days ago

Benefits

Paid holidays
401(k)
Paid time off
Work from home
Opportunities for advancement
Flexible schedule

Qualifications

High school diploma or GED
Video conferences (communication methods)
Grammar Experience

Full Job Description

This is a remote position.

Prestige Veteran Medical Consulting

Junior Client Relations Specialist I (Jr. CRS I)

Department: Client Relations

Employment Type: Full-Time, Hourly (Non-Exempt)

Location: Remote (United States)

Pay

Starting Pay: $15.00/hour

This position is part of Prestige Veteran Medical Consulting's structured Junior Client Relations Career Path (Jr. CRS Levels 1-3), offering defined performance milestones, leadership development, and opportunities for advancement as the company continues to grow.

About Prestige

Prestige Veteran Medical Consulting partners with Veterans by providing record-based Independent Medical Opinions (IMOs/Nexus Letters), medical record reviews, and select Disability Benefits Questionnaires (DBQs).

Our mission is to provide an exceptional client experience while maintaining the highest standards of professionalism, empathy, communication, and operational excellence.

Every Veteran deserves timely communication, clear guidance, and compassionate support throughout their journey.

Position Overview

The Junior Client Relations Specialist (Jr. CRS I) is a workflow-driven client support position responsible for guiding Veterans after the agreement has been sent through onboarding, documentation, Medical Expert transition, and ongoing workflow support.

Unlike the Client Relations Specialist (CRS), this position is not responsible for initial screening or determining service eligibility. Instead, the Jr. CRS serves as the Veteran's primary support contact throughout the remainder of their journey, ensuring communication remains timely, documentation is accurate, and cases continue progressing without unnecessary delays.

This is a remote position requiring strong written communication, organization, follow-through, and the ability to work independently within structured workflows.

What You'll Do

Veteran Support & Communication

Serve as the primary support contact after the agreement has been sent
Respond professionally to chat, text messages, email, and assigned communications
Guide Veterans through onboarding and next steps
Answer process-related questions within company scope
Provide timely status updates using approved communication standards
Escalate questions outside of scope appropriately

Workflow Management

Monitor pending agreements and completed signups
Follow up on outstanding questionnaires, medical records, and required documentation
Help prevent workflow delays through consistent follow-up
Monitor aging files and complete assigned follow-up tasks
Schedule future follow-ups as needed
Maintain workflow progression from onboarding through Medical Expert transition

Medical Expert Support

Support communication during Medical Expert assignment
Assist Veterans with upload questions
Request additional documentation when directed
Reconnect Veterans with assigned Medical Experts when appropriate
Escalate communication barriers promptly

Documentation & CRM

Maintain detailed CRM documentation after every meaningful interaction
Update case statuses accurately
Schedule follow-up reminders
Maintain organized records and workflow notes
Ensure team members can easily understand case progression

Team Collaboration

Participate in department meetings
Communicate proactively with CRS team members
Escalate concerns promptly
Support team workflow goals
Contribute to a positive client experience

What Makes Someone Successful Here

Our strongest Junior Client Relations Specialists are:

Highly organized
Dependable
Self-motivated
Excellent written communicators
Comfortable multitasking
Detail-oriented
Coachable
Professional
Empathetic
Solution-focused
Comfortable following structured workflows
Able to manage multiple follow-ups simultaneously

They don't wait to be told what to do.

They proactively keep Veterans informed.

They take ownership of their assigned workflow.

Remote Work Expectations

Although this position is fully remote, it is highly collaborative and performance-driven.

Successful candidates should be comfortable:

Working independently
Managing multiple follow-up tasks
Participating in virtual meetings
Maintaining consistent productivity
Communicating professionally through chat, email, text, and occasional phone calls
Working in a structured, deadline-driven environment
Remaining accountable without constant supervision

This is ideal for professionals who enjoy responsibility and thrive in an organized remote environment.

Training & Onboarding

Our onboarding process is designed to prepare new team members for success quickly.

Week One

Company orientation
CRM training
Workflow training
Veteran communication
Documentation standards
Shadowing
Role-play scenarios
Guided exercises

Week Two

Light production
Daily coaching
Workflow mentoring
Increasing independence
Performance feedback

We're seeking quick learners who take initiative, ask thoughtful questions, and confidently apply feedback.

Minimum Qualifications

High School Diploma or GED required
Minimum 1 year of customer service, administrative support, client support, healthcare administration, or related experience
Excellent written communication and grammar
Strong organizational skills
Attention to detail
Ability to multitask
Dependable attendance
Comfortable learning new technology
Ability to work independently
Professional communication skills
Reliable internet connection and dedicated home workspace

Preferred Qualifications

Experience supporting Veterans or military families
Experience with CRM software (Zoho preferred)
Healthcare administration experience
Experience coordinating documentation or workflows
Experience with chat, email, and text-based customer support
Experience in remote work environments

Career Growth

Prestige believes in promoting from within.

Jr. CRS I

Learns Veteran communication, workflow progression, CRM documentation, and onboarding support.

Jr. CRS II

Independently manages workflow support, Veteran coordination, and increased case ownership.

Jr. CRS III

Provides advanced workflow support, mentors newer team members, demonstrates leadership readiness, and prepares for advancement into CRS responsibilities.

Benefits

401(k)

Eligible after 90 days and confirmation of permanent employment.

Employer match up to 4%

Paid Time Off

15 days (120 hours) annually
Accrued each pay period
Begins accruing on Day One
PTO may be used after accrued
Combined vacation, sick, and personal leave bank
No annual carryover

Paid Federal Holidays

Available to eligible full-time employees working a regular five-day schedule.

Flexible schedules, temporary employees, contractors, and part-time employees are not eligible unless otherwise stated.

Why Join Prestige?

At Prestige, you're more than a support representative—you become an advocate for the client experience.

You'll help Veterans navigate an important process with professionalism, empathy, and confidence while working alongside a collaborative team that values growth, accountability, continuous improvement, and exceptional service.

If you're looking for a career where your work genuinely makes a difference and where advancement is earned through performance and initiative, we'd love to hear from you.

Job Type: Full-time

Expected hours: 40 per week

Benefits:

401(k)
Paid time off
Work from home

Work Location: Remote

Quick Apply

Refine Your Search

Client Development Specialist jobs

I want to receive the latest job alert for Client Development Specialist

Related Searches

Explore jobs in more locations

Prestige Veteran Medical Consulting

Junior Client Relations Specialist I (Jr. CRS I)

Pay

About Prestige

Position Overview

What You'll Do

Veteran Support & Communication

Workflow Management

Medical Expert Support

Documentation & CRM

Team Collaboration

What Makes Someone Successful Here

Remote Work Expectations

Training & Onboarding

Week One

Week Two

Minimum Qualifications

Preferred Qualifications

Career Growth

Jr. CRS I

Jr. CRS II

Jr. CRS III

Benefits

401(k)

Paid Time Off

Paid Federal Holidays

Why Join Prestige?