Top 86 Client Manager Jobs in Madison, WI

Medical Case Manager
Catholic Charities of Madison —Madison, WI
- From $22.74 an hour
- Urgently hiring
- Nursing
- Adults
- English
- Health savings account
- AD&D insurance
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RN Case Manager
Moments Hospice —Madison, WI
- $75,000 - $90,000 a year
- Full-time
- RN License
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
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3d
Customer Account Specialist
pc/nametag —Verona, WI
- From $23 an hour
- 8 hour shift
- Hybrid work
- Background check
- Computer literacy
- Research
- Health savings account
- Paid holidays
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7d
Customer Service Representative
Quest Industrial LLC —Middleton, WI
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Wellness program
- Disability insurance
Customer Care Coordinator
Foremost Farms —Madison, WI
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Paid parental leave
- Health savings account
Client Services Manager
Dorn Wealth Management —Middleton, WI
- $20 - $25 an hour
- Full-time
- CRM software
- Background check
- Computer literacy
- Paid time off
- Professional development assistance
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International Customer Service Representative
The QTI Group —Windsor, WI
- From $22 an hour
- Monday to Friday
- Office
- Organizational skills
- Communication skills
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Customer Service/Inside Sales
Express Employment Professionals —Madison, WI
- From $20 an hour
- Online Application
- Office
- High school diploma or GED
- In-person
- Opportunities for advancement
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15h
Account Manager
HEALTHPLANONE, LLC —Madison, WI
- Full-time
- Microsoft Outlook
- Marketing
- Writing skills
- Health insurance
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Client Support Manager
Lake Ridge Bank —Waunakee, WI
- Email
- Microsoft Excel
- Microsoft Outlook
- 5 years
Case Manager
Wisconsin Family Mental Balance —Madison, WI
- $49,440 - $67,400 a year
- Part-time
- Hybrid work
- Background check
- LMFT
- Licensed Clinical Social Worker
- Health insurance
- Dental insurance
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12d
Customer Success Manager - SchoolCare
Findhelp —Madison, WI
- Full-time
- Bachelor of Science
- Mid-level
- Office
- Paid training
- Paid parental leave
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Customer Service Representative
Fristam Pumps USA —Middleton, WI
- Email
- 5 years
- Writing skills
- Mid-level
- Profit sharing
- Opportunities for advancement
4d
Employee Benefits Client Consultant
Cottingham & Butler —Madison, WI
- Full-time
- Data analysis skills
- Mid-level
- Marketing
- Profit sharing
- Health savings account
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Customer Service Representative
Standard Electric Supply Co —Verona, WI
- $50,000 - $55,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Profit sharing
- Paid parental leave
Quick Apply
13d
Case Manager
Catalyst For Change Inc. —Madison, WI
- $52,000 - $60,000 a year
- Full-time
- Google Workspace
- Adults
- Mid-level
- 403(b) matching
- Mileage reimbursement
Quick Apply
Customer Success Manager
Nortek Air Solutions, LLC —Madison, WI
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Business
- Disability insurance
- Health insurance
Quick Apply
Customer Success Partner (Health Systems)
RevSpring Inc —Madison, WI
- 5 years
- Analysis skills
- Bachelor's degree
Quick Apply
14d
Associate Account Manager
HEALTHPLANONE, LLC —Madison, WI
- Full-time
- Microsoft Outlook
- Writing skills
- Office
- Health insurance
Quick Apply
Strategic/Enterprise Customer Success Manager
Shopmonkey —Madison, WI
- Full-time
- Mid-level
- 4 years
- Commercial
- Paid holidays
- Disability insurance
Quick Apply
14d

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Medical Case Manager

Catholic Charities of Madison -
Madison, WI

Quick Apply

Job Details

Full-time
From $22.74 an hour

Benefits

Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
403(b)

Qualifications

English
Driver's License
Substance abuse
Crisis management in social services
Experience working with individuals with substance use disorders
Managing patients as a clinical case manager
Supportive counseling

Full Job Description

The heart of our mission is to demonstrate Christ’s love and justice by caring in faith for the human family. We change lives by helping and employing people of all backgrounds.

Catholic Charities has an immediate opening for a full time Medical Case Manager. The Medical Case Manager is responsible for coordinating and managing appropriate services as they relate to clients’ health and medical needs; and assists with supervision and support of residents in 5 Door Recovery’s residential programs. The Medical Case Manager is also responsible for prompt, clear, and thorough communication the Manager of 5 Door Recovery and clinical staff. Services delivered by the Medical Case Manager are consistent with State and Federal regulations, the established care delivery model within the individual’s scope of practice, and the general operating philosophy and agency values.

This is an amazing opportunity to be part of a mission-driven team that makes a real difference in the lives of others!

Starting pay is $22.74 per hour, commensurate with experience.

Benefits:

Health
Dental
Vision
Life, AD&D, Long Term Disability
Short Term Disability (working 20+ hours)
Accident, Critical and Hospital Indemnity Insurance (working 20+ hours)
FSAs and HSA
403(b) Retirement Plan (with 6% company match after 1 year)
PTO (working 20+ hours)
10 Holidays (working 20+ hours)
Employee Referral Programs

Principal Accountabilities

Management

Provides a welcoming, positive, and supportive presence for all clients, demonstrating interest in and availability to clients.
Assesses the health care needs of newly admitted residents, including reviewing their medical history, treatment of dental and or other neglected health problems; administering pregnancy tests if requested; obtaining and reviewing discharge orders for clients transferring from another facilities; and obtaining release of information forms to communicate with providers as needed.
Obtains and reviews lists of prescribed medications along with signed medication orders from client's physician(s); checks the medication list for prohibited medications; compares the prescribed medications with medications brought by the client; counts the pills and enters the date on the Medication Administration Records; coordinates with pharmacies to obtain and refill medications for clients as needed.
Collaborate with primary counselors to assist with case management and documentation of processes, especially as they relate to medical, health, and wellness issues.
Performs comprehensive case management services within a substance abuse treatment program for adults which also functions as a community-based residential facility (CBRF), including, if needed, assisting clients in applying for medical insurance, assisting clients in obtaining medical and dental care, and arranging for transportation to medical and dental appointments.
Administers urinalysis and breathalyzer tests as needed and documents results. Review these test logs on a weekly basis to assess accuracy of documentation.
Reviews the Medication Administration Records weekly to determine accuracy of the documentation and the need for refills.
Takes the lead role for oversight of medication-related issues, including education and counseling with clients regarding side effects and monitoring for adverse effects of prescribed medications.
Documents interactions with clients including observations related to clients' attitudes related to treatment and recovery, interactions with peers, compliance with rules and regulations, and other relevant information.
Assists in monitoring agency compliance with applicable policies, procedures, and guidelines.
Performs other tasks as assigned.

Program Management

Reviews incoming client's insurance for coverage of applicable services.
Orders medical supplies, including tuberculosis testing supplies, drug testing supplies and over the counter medications for client use.
Collects co-payments from clients for pharmacy orders.

Qualifications

Bachelor's degree in social service field with experience in medical case management or an Associate's degree in a field such as nursing, medical assisting, or another medical field; or an equivalent combination of training with at least one year of experience in medical or substance abuse treatment facility.
Demonstrated skills and experience related to case management.
Familiarity with substance use disorder and general recovery principles.
Strong problem-solving and crisis management skills.
Demonstrated skills in active listening and supportive counseling.
Clear understanding and boundaries related to personal recovery, 12 Step self-help, and professional treatment.
Solid time management and organization skills.
Ability to work both independently and as a member of a team.
Strong communication skills, both verbal and written.
Must pass criminal background check.
Valid driver's license, automobile, and sufficient insurance to meet agency requirements unless exempted prior to employment.
Ability to work with a diverse staff and excel in a multi-cultural environment.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to lift, transfer, push/pull, maneuver, and reposition up to 25 pounds.
Ability to reach, bend, and walk.
Finger manipulation.
Ability to comprehend complex materials.
Ability to speak and write English clearly and accurately.

Catholic Charities is committed to achieving a diverse workforce and to maintaining an atmosphere of equity and inclusion. We want our staff and programming to reflect the rich culture and diversity of our state and actively encourage applicants from diverse backgrounds to apply.

We serve and employ persons regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Employees do not have to be Catholic to work for Catholic Charities. We are an Equal Opportunity/Affirmative Action employer committed to achieving a diverse workforce and maintaining an atmosphere of diversity and inclusion.

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Refine Your Search

Client Manager jobs in Madison, WI

Medical Case Manager

RN Case Manager

Customer Account Specialist

Customer Service Representative

Customer Care Coordinator

Client Services Manager

International Customer Service Representative

Customer Service/Inside Sales

Account Manager

Client Support Manager

Case Manager

Customer Success Manager - SchoolCare

Customer Service Representative

Employee Benefits Client Consultant

Customer Service Representative

Case Manager

Customer Success Manager

Customer Success Partner (Health Systems)

Associate Account Manager

Strategic/Enterprise Customer Success Manager

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