Top 59004 Client Partner 2 Jobs

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- Full-time
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10d
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Technical Escalations Engineer 2 (Logs) - US-East
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9d
Client Manager- Personal Lines
Trucordia —Olympia, WA
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- Full-time
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Production Scheduler
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9d
Client Manager- Personal Lines
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Registered Dietitian Nutritionist (Everett or Seattle)
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Loan Originations
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- $0 a year
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Client Account Manager
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Loan Originations
Dunmor —Arlington, TX
- $0 a year
- Full-time
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- Microsoft Excel
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Loan Originations
Dunmor —Wichita, KS
- $0 a year
- Full-time
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Customer Success Specialist

InsCipher
Remote

Quick Apply

Job Details

Full-time
$23 - $26 an hour
10 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Productivity software
Technical Proficiency

Full Job Description

At InsCipher, our commitment to our customers is what drives us.

Ours is a culture of innovation and progress. We are a creative team of doers constantly striving to develop value-driven products and services for our customers.

Our ultimate goal is to become the trusted authority and leading partner for state departments of insurance, surplus lines associations, and brokers nationwide. We’re achieving that goal by enhancing every facet of our customers reporting and tax filings through education and innovative, streamlined compliance solutions.

We’re growing fast and want you to be a part of it!

We’re looking for a talented, detail-oriented Customer Success Specialist (CSS) to join our team. Under the direction of the Support Manager this role will be responsible for providing best-in-class customer service and handling our inbound requests.

Key Responsibilities

Handle inbound requests and respond promptly to support calls, chats, and emails
Assess, categorize, and reassign support requests to internal team members as needed
Troubleshoot and diagnose system or service issues
Advocate for customers by capturing feature requests and feedback
Leverage impeccable customer service skills through phone, email, and chat interactions
Work cross-functionally to assess and improve internal processes
Demonstrate fundamental understanding of customer service best practices
Manage customer escalations with empathy and professionalism
Track client interactions, maintaining detailed records of communications and action items
Build domain expertise and grow industry knowledge

Requirements and Qualifications

Bachelor’s degree preferred
1+ years’ experience in customer service
Excellent written and verbal communication skills
Strong technical aptitude and organizational skills
Proficient with the Office Suite
Knowledge of surplus lines tax filing a plus
Excellent interpersonal skills

Perks

Health, dental, and vision plans
Amazing work-life balance with 4 weeks of Paid Time Off
10 Paid Company Holidays with 2 floating holidays
401K Programs with employer match
Personal assistance programs for support in a healthy personal and work life

Why InsCipher?

At InsCipher, you'll join a team of disruptors, innovators, and forward-thinkers. We're not just changing the game; we're creating a new one. We offer a dynamic, inclusive work environment where your ideas are valued, and your contributions lead to real change. With us, you'll have the opportunity to:

Work on cutting-edge projects that are reshaping an industry
Collaborate with a team of passionate, like-minded professionals
Enjoy a culture that values flexibility, innovation, and personal growth

Compensation Range: $23/hr - $26/hr

We are proud to be an equal-opportunity employer. We are committed to providing equal opportunities to all qualified applicants, regardless of race, color, religion, sex, national origin, disability, or any other legally protected characteristics.

If you need accommodation, please let us know during the interview process.

Quick Apply

Refine Your Search

Client Partner 2 jobs

Customer Success Specialist

Trainer

Client Success Manager

Team Lead, Client Success

Digital Sales Planner

Junior Accreditation Consultant

Home Care Account Manager

Federal Collection Specialist

Technical Escalations Engineer 2 (Logs) - US-East

Client Manager- Personal Lines

Production Scheduler

Client Manager I

Client Manager- Personal Lines

Loan Originator

Loan Originator

Registered Dietitian Nutritionist (Everett or Seattle)

Loan Originations

Client Account Manager

Loan Originations

Loan Originations

I want to receive the latest job alert for Client Partner 2

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