Top 55 Client Relations Associate Jobs in Chicago, IL

Customer Service Associate
rf IDEAS, Inc. —Schaumburg, IL
- $27.74 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Mid-level
- High school diploma or GED
- Paid training
- Wellness program
Quick Apply
7d
Client Relationship Associate
Bartlett Wealth Management —Chicago, IL
- Full-time
- Hybrid work
- Microsoft Outlook
- English
- Mid-level
- Profit sharing
- Paid parental leave
Quick Apply
8d
Associate Customer Success Manager
Applied Systems, Inc. —Chicago, IL
- $60,000 - $85,000 a year
- Full-time
- Remote
- Mid-level
- Microsoft Office
- 1 year
- Health insurance
- Dental insurance
7d
Client Service Associate
1840 & Company —Chicago, IL
- Full-time
- Hybrid work
- Writing skills
- English
- Office
Client Onboarding Implementation Senior Associate
JPMorganChase —Chicago, IL
- $75,050 - $107,000 a year
- Full-time
- Mid-level
- 3 years
- Team management
- Health insurance
- Tuition reimbursement
Call Center/ Customer Support Associate
Life Fitness, LLC —Rosemont, IL
- $43,200 - $61,200 a year
- Overtime
- Remote
- Microsoft Word
- Microsoft Excel
- Oracle
- Commuter assistance
- Health savings account
Quick Apply
1d
Wealth Management Client Associate
Bank of America —Chicago, IL
- $25 - $44 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Writing skills
8d
Customer Service Representative - Associate
UChicago Medicine —Chicago, IL
- Full-time
- Spanish
- Windows
- High school diploma or GED
13d
U.S. Private Bank - Client Service Associate
JPMorganChase —Chicago, IL
- $65,000 - $83,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Tuition reimbursement
1d
Senior Client Relationship Associate - Skokie, IL (Hybrid)
EP Wealth Advisors, LLC —Skokie, IL
- $60,500 - $90,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Research
- Health savings account
- Paid holidays
Quick Apply
6d
Customer Relationship Manager/Associate Agency Representative (Oak Brook, IL)
Apogee Insurance Group —Oak Brook, IL
- From $53,000 a year
- Office
- Bachelor's degree
- 1 year
- Food provided
Quick Apply
Senior Client Service Associate
Gallagher —Rolling Meadows, IL
- $48,000 - $72,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- 1 year
- Paid parental leave
- Health savings account
Client Services Associate
Pivotal Financial —Northbrook, IL
- $50,000 - $60,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- 401(k)
Quick Apply
4d
Key Account Customer Success Associate_Chineses Vertical
Chowbus —Chicago, IL
- $65,000 - $75,000 a year
- Extended hours
- Microsoft Excel
- English
- Mid-level
- Paid parental leave
- AD&D insurance
Quick Apply
Membership Associate
American Association of Oral and Maxillofacial Surgeons —Rosemont, IL
- Hybrid work
- Office
- Microsoft Office
- Bachelor's degree
Jr. Associate Account Manager
Lessen —Chicago, IL
- $60,000 - $65,000 a year
- Full-time
- Hybrid work
- Mid-level
- Residential
- Bachelor's degree
- Paid holidays
- Dental insurance
Quick Apply
Client Service Associate
Gallagher —Elk Grove Village, IL
- $44,000 - $66,500 a year
- Full-time
- High school diploma or GED
- 1 year
- Associate's degree
- Paid parental leave
- Health savings account
Client Service Associate - Bilingual Spanish, Portuguese or Mandarin preferred
Bank of America —Chicago, IL
- $28.75 - $40.00 an hour
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
Client Service Associate - Insurance Marketing Coordinator
Gallagher —Elk Grove Village, IL
- $44,000 - $66,500 a year
- Full-time
- Mid-level
- High school diploma or GED
- 1 year
- Paid parental leave
- Health savings account
8d
Associate Commercial Account Manager (Chicago, IL)
IGS Energy —Chicago, IL
- $40,000 - $65,000 a year
- Full-time
- Finance
- Bachelor's degree
- US work authorization
- Health savings account
- Health insurance
Quick Apply

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Customer Service Associate

rf IDEAS, Inc. -
Schaumburg, IL

Quick Apply

Job Details

Full-time
$27.74 an hour
7 days ago

Benefits

Paid training
Wellness program
Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
On-the-job training
Parental leave
Vision insurance
401(k) matching
Professional development assistance
Referral program

Qualifications

Optimizing workflow processes
Microsoft Word
Customer communication
Interpersonal skills
Spreadsheets
High school diploma or GED
Continuous improvement
Attention to detail
Customer support
Data accuracy checks
AI-driven automation
Quality data entry
Customer data entry

Full Job Description

Position Summary

The purpose of this role is to fulfill customer requests for product purchases while ensuring a high level of accuracy, efficiency, and complete customer satisfaction through responsive, multi-channel support.

Major Areas of Responsibility / Essential Functions

· Build strong relationships with customers by providing superior service and attending to their needs in a polite, timely, and friendly manner.

· Process customer orders and follow up to ensure fulfillment.

· Analyze customers' needs and respond directly or refer to other departments as appropriate.

· Provide updates to internal teams on customer needs and factors that contribute to customer satisfaction; may support customers that are more complex or critical or assist with customer relationship building.

· Perform multiple tasks in a fast-paced work environment.

· Exercise sound judgment in resolving order exceptions, fulfillment challenges, pricing discrepancies, and customer accommodation requests within established guidelines.

Specific Responsibilities

· Receive and process a high volume of order requests from customers via telephone, chat, and e-mail, maintaining 99.8% accuracy in a fast-paced environment.

· Enter orders into the order management/ERP system (NetSuite), arrange payment and shipping, and generate invoices.

· Process credit card payments in a timely manner.

· Assist customers with RMAs and warranties, and act as a customer care advocate for critical accounts, managing escalations through resolution by coordinating with Sales, Operations, Logistics, Engineering, and Finance as needed.

· Demonstrate knowledge of the complete product line when assisting customers with product selection and orders.

· Apply familiarity with ERP or CRM systems such as Salesforce, Siebel, NetSuite, or similar platforms.

· Support customer procurement platforms including Coupa, Ariba, SAP, and EDI by troubleshooting transaction issues and ensuring successful order processing.

· Investigate recurring customer, order, fulfillment, invoicing, and onboarding issues; identify root causes and recommend corrective actions and process improvements.

· Maintain and update departmental procedures, workflows, templates, and customer service documentation to support consistency, operational effectiveness, and team communication.

· Review order entries, transactions, and processes for accuracy using established checklists; support initiatives designed to reduce errors and improve quality.

Required Knowledge, Skills and Abilities

· High level of accuracy and attention to detail, with a demonstrated ability to ensure proper billing, invoicing, and shipment procedures, maintaining 99.8% accuracy in order entry.

· Minimum of 2 years of experience in order entry, invoicing, or customer service roles requiring high data accuracy.

· Moderate proficiency in Microsoft Excel, including data entry, basic formulas, and data review.

· Awareness and practical use of Claude or equivalent AI-assisted tools to improve efficiency, documentation, or customer support processes.

· Excellent verbal and written communication skills, with a strong sense of urgency and the ability to prioritize and respond promptly to customer requests.

Education and Experience

High school diploma or equivalent, plus 2-5 years of experience in a customer service capacity. Practical knowledge of Microsoft Word, Excel, and related software applications is required. Knowledge of an ERP (enterprise resource planning) system is highly desirable.

Physical Demands

None specified.

Work Environment

Hybrid available: 2 days WFH, 3 days onsite in Schaumburg, IL

Benefits

· Health, Dental, Vision

· Employer-Paid Life/STD/LTD

· 401(k) with Company Match

· Employee Stock Purchase Program

· Educational Assistance

· Competitive PTO Package and Paid Company Holidays

· Wellness Program

Behavioral Assessment

In addition to supplying your resume, we ask that you complete our Behavioral Assessment through Predictive Index at the following link:

Tips:

1. Complete the assessment in a quiet place, free from interruption, in one session.

2. Take as much time as you wish to complete the assessment — it typically takes less than 7 minutes.

3. Please use one of the following browsers: Firefox, Safari, or Chrome.

Pay: $27.74 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Parental leave
Professional development assistance
Referral program
Vision insurance

Work Location: Hybrid remote in Schaumburg, IL 60173

Quick Apply

Refine Your Search

Client Relations Associate jobs in Chicago, IL

Customer Service Associate

Client Relationship Associate

Associate Customer Success Manager

Client Service Associate

Client Onboarding Implementation Senior Associate

Call Center/ Customer Support Associate

Wealth Management Client Associate

Customer Service Representative - Associate

U.S. Private Bank - Client Service Associate

Senior Client Relationship Associate - Skokie, IL (Hybrid)

Customer Relationship Manager/Associate Agency Representative (Oak Brook, IL)

Senior Client Service Associate

Client Services Associate

Key Account Customer Success Associate_Chineses Vertical

Membership Associate

Jr. Associate Account Manager

Client Service Associate

Client Service Associate - Bilingual Spanish, Portuguese or Mandarin preferred

Client Service Associate - Insurance Marketing Coordinator

Associate Commercial Account Manager (Chicago, IL)

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