Top 21817 Client Retention Manager Jobs

Client Success Manager
GROW LEARNING MANAGEMENT SYSTEM LLC —Plano, TX
- Full-time
- Mid-level
- Office
- Residential
- Health savings account
- AD&D insurance
Quick Apply
Client Success Manager
PatientNow —Remote
- $70,000 - $90,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Communication skills
Quick Apply
Client Success Manager
Included Health —Remote
- $93,850 - $122,856 a year
- Full-time
- 5 years
- Urgent Care
- Travel
- Paid parental leave
- Disability insurance
Quick Apply
Client Success Manager
Fetch —Remote
- $70,000 - $80,000 a year
- Full-time
- Remote
- Google Workspace
- Senior level
- 4 years
- Paid holidays
- Disability insurance
Quick Apply
Client Success Manager
Solovis —Remote
- Mid-level
- 1 year
Quick Apply
Client Success Manager
Hive Marketing —Remote
- From $50,400 a year
- Full-time
- Remote
- Mid-level
- Marketing
- Paid time off
Quick Apply
8d
Client Success Manager
Pillr Health —Remote
- Full-time
- Remote
- Mid-level
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Client Success Manager
NTT Global Data Centers —Remote
- $83,300 - $136,900 a year
- Weekends as needed
- Remote
- 5 years
- Bachelor's degree
- Travel
- Disability insurance
- Health insurance
9d
Customer Service Manager
ClearOne Advantage —Remote
- Full-time
- Remote
- Mid-level
- Supervising experience
- Bachelor's degree
Quick Apply
RCM Client Manager
MedVoice —Remote
- Email
- 3 years
- Supervising experience
- Senior level
Client Success Manager
NetCov —Remote
- $65,000 - $90,000 a year
- Full-time
- Remote
- Mid-level
- Windows
- Analysis skills
Quick Apply
6d
Client Success Manager
Trivium —Washington, DC
- $70,000 - $120,000 a year
- Full-time
- Remote
- Mentoring
- Senior level
- Paid time off
Quick Apply
Manager of Customer Success
Transparent Energy —Remote
- Full-time
- Remote
- Mentoring
- Contracts
- Senior level
Quick Apply
14d
Customer Success Manager
Reveleer —Remote
- $100,000 - $110,000 a year
- Full-time
- Remote
- 5 years
- Research
- Presentation skills
- Health insurance
- Dental insurance
Quick Apply
Client Services Manager
Fox Corporation —Remote
- $79,100 - $105,000 a year
- Full-time
- Remote
- 7 years
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Senior Client Success Manager
Built Technologies —Remote
- $110,000 - $130,000 a year
- Email
- Remote
- Office
- Presentation skills
- Travel
- Health insurance
- Dental insurance
Customer Success Manager - US BASED
Property Leads —Remote
- $60,000 - $85,000 a year
- Full-time
- Remote
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Client Manager (US)
nPlan —New York, NY
- $120,000 - $150,000 a year
- Remote
- Mid-level
- Travel
- Leadership
- Health insurance
- Flexible schedule
Customer Success Manager
Alpaca Health —New York State
- $80,000 - $160,000 a year
- Full-time
- Remote
- Mid-level
- Health insurance
- Paid time off
Quick Apply
Market Lead and Client Success Manager
Mae Health —Remote
- $95,000 - $100,000 a year
- Full-time
- Remote
- Presentation skills
- US work authorization
- Senior level
Quick Apply

I want to receive the latest job alert for Client Retention Manager

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Client Retention Manager jobs near

Customer Success Manager jobs in Washington, DC

Client Success Manager jobs in Remote

Client Manager jobs in Remote

Senior Account Manager jobs in Remote

Customer Success Manager jobs in Remote

Client Manager jobs in New York, NY

Customer Success Manager jobs in New York State

Client Services Manager jobs in Remote

Client Success Manager jobs in Plano, TX

Customer Success Manager jobs in Montana

Maintenance Manager jobs in Memphis, TN

Clinical Trial Manager jobs in Atlanta, GA

Customer Service Chat Remote jobs in New York, NY

Customer Service Supervisor jobs in San Diego, CA

Customer Success Manager jobs in Durham, NC

Customer Success Manager jobs in Virginia

Customer Success Manager jobs in Provo, UT

Client Success Manager jobs in Sacramento, CA

Program Manager Healthcare jobs in Chicago, IL

Jp Morgan Client Service Associate jobs in Chicago, IL

Client Success Manager

GROW LEARNING MANAGEMENT SYSTEM LLC
Plano, TX

Quick Apply

Job Details

Full-time

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Application Integration
Managing customer accounts
Customer communication
Systems integration
Legal analysis
Spreadsheets
Managing clients in a customer support role
Math
Customer support ticket management
Sales management systems proficiency
Microsoft Teams
Experience with SaaS (as product category for technical sales engineers)
Managing projects
Budgeting
CRM system proficiency
Productivity software
SaaS
Account management experience

Full Job Description

About Inhabit

Inhabit is a global PropTech software company serving over 5 million units in the residential and short-term rental property management industries. Our 1,500+ team members drive strategic partnerships, deliver best-in-class software solutions and services, and foster innovation and collaboration across software, payments, and insurance. Learn more at, visit inhabit.com.

About GROW

Founded in 2015, GROW Learning Management System has been helping companies shift their training culture to a positive one. Through our tidbit training model, and dashboard customization, learner engagement increases tremendously. Through ongoing delivery of fresh content, GROW provides individuals with the skills they need to reach their potential and excel within their company and beyond. Our multifamily focused training helps prepare employees in sales, safety, leadership, risk management, compliance, student housing and more! We tailor the flow of training to company specifications, resulting in a positive, engaging learner experience.

Job Description Summary

The Client Success Manager (CSM) is responsible for owning the end-to-end success of assigned client accounts utilizing the company’s Learning Management System (LMS). Serving as the primary point of contact, the CSM ensures successful onboarding, adoption, engagement, retention, and growth of client accounts. This role delivers a high level of customer service by managing the full client lifecycle, including onboarding, ongoing communication, retention strategies, renewals, and accounts receivable. Acting as a trusted advisor, the CSM aligns the platform’s capabilities with client operational goals such as training compliance, employee development, and performance improvement across client portfolios. The CSM proactively anticipates client needs, identifies potential risks, and resolves issues before they escalate. All client interactions are conducted in a professional, transparent, and solutions-oriented manner. Additionally, the CSM may support special projects assigned by the General Manager or VP of Operations.

What You’ll Do (Functions & Responsibilities)

Serve as the primary point of contact for assigned client accounts, building strong relationships and acting as a trusted advisor on training strategy and LMS solutions.
Partner with Sales to support demos, client evaluations, and solution alignment.
Lead client onboarding and implementation, ensuring a smooth rollout through coordination, training, and system setup.
Drive client engagement and adoption by promoting platform capabilities and ensuring clients maximize the value of their LMS.
Proactively identify risks and opportunities within accounts, resolving issues and recommending improvements to support long-term success.
Manage client retention and growth through renewals, upsells and identification of opportunities to enhance training goals and services.
Support account operations including billing coordination, account updates, and portfolio changes while maintaining accurate records.
Monitor client usage and performance, providing insights and recommendations to improve engagement and outcomes.
Collaborate cross-functionally with Sales, Product, and Support teams to deliver a seamless and high-quality client experience.
Contribute to internal initiatives, documentation, and special projects as needed.
Any other projects or tasks assigned by the General Manager or other Inhabit team members.

What We’re Looking For (Minimum qualifications)

3+ years of Client Success, Account Management, or Customer Success experience in a SaaS environment.
Advanced working knowledge of all Microsoft Office products with a focus on Excel, Word and Teams.
Salesforce & ticketing system experience.
Strong understanding of support management principles.
Ability to perform mathematical calculations for creating business cases, budgets, Excel formulas, etc.
Proven ability to manage multiple client accounts and projects simultaneously.
Highly self-motivated and directed.
Exceptional attention to detail.
Experience supporting integrations or technical implementations.
Ability to read, analyze, and interpret common legal documents.
Extraordinary customer service skills.
Excellent verbal and written communication, as well as interpersonal skills.
Strong understanding of the multifamily housing or property management industry.
Experience working with Learning Management Systems (LMS) or training platforms, or Property Management System/Operation System is preferred.

Education Requirements

Bachelor’s degree or equivalent work experience.

Type

Full Time, Salaried, Exempt

Location

Knoxville, TN; Plano, TX; Chandler, AZ; Alpharetta, GA
We have an in-office work style, with most team members working in the office from Monday to Thursday and remotely on Friday.

Benefits Include

Competitive Pay
Health Insurance: Medical, Dental, Vision and Prescription Plans
Health Savings Accounts
Flexible Spending Account
Dependent Flexible Spending Account
Critical Illness
Accident
Retirement Savings Plan (401K) with discretionary company match
Short and Long Term Disability
Company Paid $25,000.00 life insurance
Supplemental Life and AD&D Insurance
Employee Assistance Program
Paid Holidays
Paid Vacation
Paid Volunteer Time
Inhabit Employee Discount Programs

Our Company is an Equal Opportunity Employer and complies with all federal, state, and local laws, including providing reasonable accommodation to applicants.

#Inhabithires

#LI-JJ1

Quick Apply

Refine Your Search

Client Retention Manager jobs

Client Success Manager

Client Success Manager

Client Success Manager

Client Success Manager

Client Success Manager

Client Success Manager

Client Success Manager

Client Success Manager

Customer Service Manager

RCM Client Manager

Client Success Manager

Client Success Manager

Manager of Customer Success

Customer Success Manager

Client Services Manager

Senior Client Success Manager

Customer Success Manager - US BASED

Client Manager (US)

Customer Success Manager

Market Lead and Client Success Manager

I want to receive the latest job alert for Client Retention Manager

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected