Top 97492 Client Service Assistant Jobs

Medical Assistant
Nolia Health —Remote
- $18 - $23 an hour
- Full-time
- Remote
- Bilingual
- Google Workspace
- Older adults
Quick Apply
Administrative Assistant (Part Time/Contract)
Licensed To Count Inc —Remote
- $15 - $17 an hour
- Contract
- Remote
- Microsoft Outlook
- Word processing
- Research
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Client Intake Coordinator
Vaksman Khalfin, PC —Remote
- $14 - $18 an hour
- Full-time
- Remote
- Customer service
- Administrative experience
- High school diploma or GED
- Health insurance
- Dental insurance
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13d
Office Assistant (remote)
Take it Easy Campground —Maryland
- $23.45 - $28.25 an hour
- Part-time
- Remote
- Bilingual
- Background check
- Google Workspace
- Dental insurance
- 401(k)
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2d
Client Services Assistant
BELAY —Remote
- $25 - $35 an hour
- Contract
- Remote
- Background check
- Mid-level
- Travel
9d
Mental Health Virtual Assistant - US ONLY
Therapy Practice Solutions —Remote
- $24 - $28 an hour
- Choose your own hours
- Remote
- Background check
- Medical office experience
- HIPAA
- Professional development assistance
- Flexible schedule
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4d
Part-Time Administrative Assistant (Remote / PST Hours)
Vibrance Wealth Management —Remote
- $25 - $30 an hour
- Part-time
- Remote
- Google Workspace
- Mid-level
- 3 years
- Flexible schedule
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4d
Customer Service Representative
WT Cox Information Services —Remote
- $13 - $14 an hour
- Full-time
- Remote
- Microsoft Word
- High school diploma or GED
- Travel
- Health insurance
- Dental insurance
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3d
Patient Care Coordinator
Early Medical —Remote
- $85,000 - $90,000 a year
- Remote
- 5 years
- Medical office experience
- Bachelor's degree
- Health savings account
- Disability insurance
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Notary Signing Service Scheduler
The Nearby Notary —Remote
- $20 - $25 an hour
- Part-time
- Remote
- Organizational skills
- Communication skills
- Entry level
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17h
Veterinary Assistant
Carolina Integrative Veterinary Hospital —Fort Mill, SC
- $16 - $18 an hour
- Full-time
- Anatomy knowledge
- Cleaning
- In-person
- Paid time off
- Employee discount
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Litigation Legal Assistant
Marks & Harrison —Henrico, VA
- $45,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Health savings account
- AD&D insurance
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Marketing & Operations Assistant
Hawaii Off Grid Architecture and Engineering —Haiku, HI
- $26 - $28 an hour
- Full-time
- Customer service
- Research
- Mid-level
- Paid holidays
- Health insurance
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Personal Care Assistant (PCA)
CNSCares —Milan, IN
- $14 - $16 an hour
- Part-time
- Home Health
- Home health
- CNA
- Health insurance
- Dental insurance
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Legal Administrative Assistant II
Southern Environmental Law Center (SELC) —Charlottesville, VA
- $27.89 - $32.22 an hour
- Online Application
- Hybrid work
- Writing skills
- Mid-level
- Office
- Travel reimbursement
- Free parking
Veterinary Assistant
Catskill Veterinary Services, PLLC —Rock Hill, NY
- $18 - $24 an hour
- Weekends as needed
- Patient monitoring
- Customer service
- Ability to walk for extended periods
- Continuing education credits
- Paid parental leave
Quick Apply
Health Homes Care Manager
CCOR Home —Rochester, NY
- $22 an hour
- Full-time
- Hybrid work
- Mid-level
- Pre-employment physical examination
- 1 year
Quick Apply
Litigation Assistant/Paralegal
Confidential —Fort Lauderdale, FL
- $65,000 - $85,000 a year
- Full-time
- Background check
- Research
- Mid-level
- Free parking
- Health savings account
Quick Apply
6d
Operations Support Assistant (1+ Year Experience)
Brann & Isaacson —Lewiston, ME
- Part-time
- Background check
- Microsoft Outlook
- Word processing
- Profit sharing
- Health savings account
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Experienced Veterinary Assistant
Sun City Animal Hospital —Indian Land, SC
- $18 - $21 an hour
- Full-time
- Background check
- Mid-level
- Surgery
- Paid parental leave
- Health savings account
Quick Apply

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Medical Assistant

Nolia Health
Remote

Quick Apply

Job Details

Full-time
$18 - $23 an hour

Qualifications

Google Workspace
Electronic health records (EHR) management
Documentation tools
Records management
Cloud-based systems
Telehealth experience
Telehealth platforms
Collaborative technology platforms
Productivity software
Managing patient records

Full Job Description

About Nolia Health

Nolia Health is a virtual-first healthcare organization dedicated to supporting older adults living with chronic and complex conditions, including dementia, and the family caregivers who support them. Through programs such as GUIDE (Guiding an Improved Dementia Experience), Chronic Care Management (CCM), Principal Care Management (PCM), Cognitive Care Services, and Behavioral Health Services, Nolia provides interdisciplinary, caregiver-centered care that helps families navigate healthcare systems and access the support they need.

Position Summary

The Medical Assistant serves as a key member of Nolia's interdisciplinary team, supporting patients, caregivers, Care Navigators, therapists, nurse practitioners, and physicians. This role combines traditional medical assistant responsibilities with care coordination, patient navigation, scheduling, operational support, and population health outreach.

The ideal candidate is highly organized, compassionate, technologically savvy, proactive, and comfortable working independently in a fast-paced virtual healthcare environment. Success in this role requires exceptional communication skills, strong problem-solving abilities, attention to detail, and a genuine passion for supporting older adults and family caregivers.

This is a highly collaborative role for someone who enjoys helping people, solving problems, and ensuring that patients and caregivers receive timely support and access to services.

Key Responsibilities

Patient & Caregiver Support

Serve as a welcoming first point of contact for patients and caregivers.
Respond to incoming patient inquiries via phone, email, text, patient portal, and other communication channels.
Provide education regarding Nolia's programs and services.
Assist patients and caregivers in understanding eligibility, enrollment, and available support services.
Ensure patients and caregivers are connected with the appropriate clinician, Care Navigator, or community resource.
Support patient onboarding and intake processes.
Conduct outreach and follow-up calls to support engagement and continuity of care.
Complete monthly patient and caregiver check-ins
Support resource navigation and community referrals.
Provide telehealth and technology support to patients and caregivers as needed.
Ensure clients have all forms signed before their appointment
Client complaint and resolution support
Support in maximizing and utilizing clinician time efficiently

Care Coordination

Verify insurance eligibility, benefits, and coverage requirements.
Support prior authorization and referral processes.
Assist with obtaining outside medical records and documentation.
Maintain accurate medication lists and support medication reconciliation workflows.
Monitor patient needs and escalate clinical concerns to the appropriate clinician.
Support implementation and follow-up of care plans.
Assist Care Navigators with coordination of services and patient follow-up.
Facilitate communication between patients, caregivers, healthcare providers, and community partners.
Support transitions of care following hospitalizations, emergency department visits, and other healthcare encounters.

Clinical & Administrative Support

Monitor and triage shared inboxes and incoming requests.
Route inquiries to the appropriate team members and ensure timely resolution.
Coordinate appointment scheduling, rescheduling, and waitlist management.
Work closely with front-line staff to optimize patient access and scheduling.
Support faxing, records requests, forms, and clinical documentation workflows.
Assist clinicians with administrative tasks that improve efficiency and patient care.
Track completion of required program documentation and quality measures.
Assist with quality improvement projects and operational initiatives.
Maintain accurate documentation within the electronic health record.
Support team in client complaints or concerns

GUIDE Program Support

Support patients and caregivers enrolled in the GUIDE program.
Conduct routine outreach and engagement activities.
Assist with caregiver education and training initiatives.
Track required GUIDE activities and documentation.
Support interdisciplinary collaboration among Care Navigators, therapists, nurse practitioners, and physicians.

Qualifications

Required

Medical Assistant certification or equivalent healthcare experience.
Minimum 2 years of experience in healthcare, care coordination, patient navigation, medical office operations, or customer-facing healthcare support roles.
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Demonstrated problem-solving and critical-thinking skills.
Ability to work independently and prioritize competing responsibilities.
Experience working with electronic health records and healthcare technology platforms.
High level of proficiency with technology, including telehealth platforms, cloud-based software, Microsoft Office, Google Workspace, and communication tools.
Ability to quickly learn and adapt to new technologies and workflows.

Preferred

Experience working with older adults, dementia, caregiving, palliative care, behavioral health, or chronic disease management.
Experience with Medicare, Medicare Advantage, and insurance verification processes.
Experience in care management, population health, social services, or patient navigation.
Familiarity with community-based resources and healthcare systems.
Experience in a virtual healthcare or telehealth environment.
Bilingual language skills.

Ideal Candidate

The ideal candidate is someone who thrives in a dynamic environment and enjoys helping patients navigate complex healthcare systems. They are resourceful, proactive, and comfortable taking ownership of problems through resolution.

They are equally comfortable speaking with caregivers, coordinating with clinicians, troubleshooting technology issues, managing multiple priorities, and ensuring patients receive timely support.

Most importantly, they understand that exceptional care is often delivered through communication, coordination, and ensuring that no patient or caregiver falls through the cracks.

Quick Apply

Refine Your Search

Client Service Assistant jobs

Medical Assistant

Administrative Assistant (Part Time/Contract)

Client Intake Coordinator

Office Assistant (remote)

Client Services Assistant

Mental Health Virtual Assistant - US ONLY

Part-Time Administrative Assistant (Remote / PST Hours)

Customer Service Representative

Patient Care Coordinator

Notary Signing Service Scheduler

Veterinary Assistant

Litigation Legal Assistant

Marketing & Operations Assistant

Personal Care Assistant (PCA)

Legal Administrative Assistant II

Veterinary Assistant

Health Homes Care Manager

Litigation Assistant/Paralegal

Operations Support Assistant (1+ Year Experience)

Experienced Veterinary Assistant

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About Nolia Health

Position Summary

Key Responsibilities

Patient & Caregiver Support

Care Coordination

Clinical & Administrative Support

GUIDE Program Support

Qualifications

Required

Preferred

Ideal Candidate

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