Top 1811 Client Service Associate Jobs in Charlotte, NC

Customer Support Associate
DebtBook —Charlotte, NC
- Finance
- Analysis skills
- Math
- Dental insurance
- Tuition reimbursement
Quick Apply
Financial Service Associate- FINRA Sponsorship
Associate Staffing —Charlotte, NC
- $65,000 - $68,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Bachelor of Science
- Bachelor's degree
- Health insurance
- Dental insurance
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Customer Service Associate
Digital Ivory Creative Group —Charlotte, NC
- $24 - $28 an hour
- Weekends as needed
- Computer literacy
- US work authorization
- In-person
- Paid training
- Health insurance
Quick Apply
1d
Client Service Associate (Commercial Banking)
City National Bank —Charlotte, NC
- $65,296 - $104,304 a year
- Full-time
- Mid-level
- 3 years
- Commercial
- Health insurance
- Dental insurance
Retail Associate - South Park
Aritzia —Charlotte, NC
- $20 - $30 an hour
- Part-time
- Merchandising
- Entry level
Call Center Associate- Life Insurance
Accenture —Charlotte, NC
- $20.10 - $40.53 an hour
- Full-time
- Hybrid work
- Spanish
- English
- US work authorization
- Paid holidays
- Disability insurance
6d
Administrative Assistant
MUFG —Charlotte, NC
- $30 - $33 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Paid holidays
Office Services Associate
Opensity Solutions —Charlotte, NC
- $20 - $24 an hour
- Full-time
- Office
- Organizational skills
- 1 year
- Health insurance
- Dental insurance
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CUSTOMER SERVICE ASSISTANT(FULL TIME)
ESFM —Charlotte, NC
- $20 an hour
- Full-time
- Background check
- Entry level
- Commuter assistance
- Disability insurance
Quick Apply
3d
Customer Service Support Rep
Labcorp —Charlotte, NC
- Overtime
- Medical office experience
- HIPAA
- Research
- Employee stock purchase plan
- Disability insurance
3d
Client Onboarding Implementation Transfer Senior Associate
JPMorganChase —Charlotte, NC
- $70,300 - $102,000 a year
- Full-time
- Mid-level
- 3 years
- Team management
- Health insurance
- Tuition reimbursement
Government Program Operations Specialist
Judi Health —Charlotte, NC
- $87,000 - $109,000 a year
- Mid-level
- Administrative experience
- High school diploma or GED
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PT Work Intake Associate Sat. 10AM to 3PM & Sun 11AM to 4PM
The Millennium Group —Charlotte, NC
- $17.00 - $18.03 an hour
- Overtime
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
12d
Client Success Senior Associate
JPMorganChase —Charlotte, NC
- $74,100 - $120,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- 3 years
- Health insurance
- Tuition reimbursement
Client Service Associate
Cary Street Partners Financial —Charlotte, NC
- Microsoft Excel
- Microsoft Outlook
- 5 years
Quick Apply
Office Services Associate
RR Donnelley —Charlotte, NC
- $21 - $25 an hour
- Overtime
- Hospitality
- Pass drug screening
- Office
- Disability insurance
- Health insurance
Quick Apply
Associate Data Engineer
Assetmark —Charlotte, NC
- $94,000 - $110,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- SQL
- Health savings account
- Health insurance
Store Associate
SHOE DEPT. —Charlotte, NC
- Merchandising
- Entry level
- Store discount
Quick Apply
Mobile Specimen Collector
GeneID Lab —Charlotte, NC
- $28 - $35 an hour
- Part-time
- Nursing
- Mid-level
- Driver's License
Quick Apply
Sales Support Associate III
Coach —Charlotte, NC
- $15.00 - $21.75 an hour
- Part-time
- English
- Ability to lift 50 pounds
- Organizational skills
- Commuter assistance
- Paid parental leave

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Customer Support Associate

DebtBook
Charlotte, NC

Quick Apply

Job Details

Benefits

Stock options
Unlimited paid time off
Dental insurance
Tuition reimbursement
401(k) 4% Match
Vision insurance
401(k) matching

Qualifications

Spreadsheets
Data manipulation
Data analysis software

Full Job Description

CUSTOMER SUPPORT ASSOCIATE

Hours: 10am - 7pm

WHO WE ARE:

DebtBook is the financial platform powering treasury and capital markets across the public sector. State and local governments, public universities, health systems, and the bankers and advisors who serve them run trillions of dollars in debt, cash, and investments on DebtBook.

We've built the most sophisticated treasury platform in public finance — sitting at the intersection of treasury management and a $4 trillion fixed income market that's been waiting for modern infrastructure.

WHAT YOU'LL DO:

As a Customer Support Associate, you will:

Respond to client inquiries via live chat and email
Troubleshoot and provide resolution to customer challenges
Become a DebtBook product expert
Provide client training and ongoing product education as needed
Work with the internal data team to ensure data updates are made correctly
Work with the internal product and development teams to ensure the timely resolution of any product issues
Create or facilitate the production of support materials like FAQs, user guides, and user support articles to empower self-service
Engage with clients, post-implementation, to understand their experience and drive success

WHAT YOU'LL BRING:

We are looking for team members who are passionate about putting their energy, insight, and analytical prowess into work that matters
Experience in a people-focused, customer service role, software product support experience strongly preferred
Proficient in all Microsoft Excel, including formulas and functions
Proficiency in data manipulation and analysis in Excel is required
Experience with accounting and/or bond math is preferred
Excellent analytical, problem-solving, and decision-making skills
BONUS experience with municipal debt or lease accounting is highly valued
Exceptional written communication skills
Empathetic, positive attitude with a commitment to our client's success
Highly organized with a high level of accuracy and attention to detail is required
A strong sense of service and a passion for technology
Comfort in a fast moving startup environment
Must be able to operate independently and effectively through periods of uncertainty, ambiguity and change
Demonstrated ability to relate well to individuals and groups with widely varying backgrounds, perspectives, education and skills is required
Bachelor's Degree in Accounting or Finance preferred

OUR "GOAT" VALUES:

GROW Continuously

We believe in continuous improvement, never accepting the status quo as good enough, and iterating to move quickly without compromising on quality.
We are energized by the fast-paced rate of change that growth demands and see new challenges as opportunities for resilience and personal development.
We are driven by curiosity to think creatively, innovate, and experiment, and we humbly incorporate lessons learned from success and failure along the journey.

OWN Your Outcomes

We hold ourselves accountable for exceptional effort, execution, reliability, professionalism, and results that add tremendous value for customers.
We are all individual contributors, responsible for delivering value to our customers, team, and company with every action we take.
As managers, we lead by example in both what we do and how we do it, and stay personally familiar with the work as we coach our teams.
We follow through on our decisions and commitments with action.

ABOVE & Beyond

We create moments of magic, surprising and delighting our customers at every touchpoint.
We run towards problems and enthusiastically jump in to help colleagues however we can be valuable.
We take pride in proactively doing the extra little things that set us apart, even when no one is watching.

TEAM Over Ego

There is no task needed at DebtBook that is beneath any of us.
We work hard to be the teammate others want on their team.
We have the courage to have hard conversations and the grace to receive honest feedback in pursuit of excellence.

WHY DEBTBOOK:

DebtBook is a fast-growing company where we dream big, move fast, make an impact, and bring joy to everything we do. Our core values drive our success as an organization, and we are looking for talented teammates who share our passion for challenging the status quo, innovating in all we do, and wanting to make a difference.

When it comes to benefits and perks, we are committed to supporting our employees' well-being to make their lives better, both in and out of the office. We offer:

Competitive salaries plus equity (stock options) for all employees;
Comprehensive health, dental, and vision insurance, 401(k) with 4% employer match;
Generous leave policies (including unlimited PTO);
Professional development opportunities and tuition reimbursement;
Family and wellness perks;
In-person social events;
Top-of-the-line equipment, and a newly furnished office.

DebtBook is an Equal Opportunity Employer. We value diversity and prohibit discrimination and unlawful harassment in the workplace. All applicants will receive consideration for employment based upon their qualifications without regard to race, religion, color, national origin, ethnicity, gender, gender identity or expression, pregnancy, sexual orientation, age, marital status, genetic information, political affiliation, National Guard or veteran status, disability, or any other protected status under federal, state, or local law. We welcome and encourage applicants with disabilities to contact our team for assistance during the application and hiring process. We are committed to expanding accessibility and making reasonable accommodations in accordance with applicable law.

Quick Apply

Refine Your Search

Client Service Associate jobs in Charlotte, NC

Customer Support Associate

Financial Service Associate- FINRA Sponsorship

Customer Service Associate

Client Service Associate (Commercial Banking)

Retail Associate - South Park

Call Center Associate- Life Insurance

Administrative Assistant

Office Services Associate

CUSTOMER SERVICE ASSISTANT(FULL TIME)

Customer Service Support Rep

Client Onboarding Implementation Transfer Senior Associate

Government Program Operations Specialist

PT Work Intake Associate Sat. 10AM to 3PM & Sun 11AM to 4PM

Client Success Senior Associate

Client Service Associate

Office Services Associate

Associate Data Engineer

Store Associate

Mobile Specimen Collector

Sales Support Associate III

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