Top 3804 Client Service Associate Jobs in Chicago, IL

Specialist Collections
Lakeshore Recycling Systems LLC —Rosemont, IL
- $23 - $29 an hour
- Spanish
- Microsoft Outlook
- ERP systems
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Client Portal Service Associate (Contract)
HighTower Advisors —Chicago, IL
- Up to $50 an hour
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Finance
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Pet Parent Experience Associate
Sploot Veterinary Care —Oak Park, IL
- $20 - $22 an hour
- Weekends as needed
- Urgent Care
- Clinic experience
- Entry level
- Paid parental leave
- Health savings account
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Accounting Specialist
Beacon Hill Staffing Group —Chicago, IL
- $30 - $35 an hour
- Full-time
- Military encouraged
- Fair chance
- Entry level
- Dental insurance
- Vision insurance
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Financial Services Associate – New Business, Client Service & Trading
Confidential —Palos Heights, IL
- $22 - $25 an hour
- Part-time
- Microsoft Excel
- Research
- Mid-level
- Paid time off
- Work from home
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Client Service Associate
1840 & Company —Chicago, IL
- Full-time
- Hybrid work
- Writing skills
- English
- Office
Client Service Associate
CIBC —Chicago, IL
- $60,000 - $70,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health savings account
- Health insurance
5d
Client Service Associate-Plano, Texas
RK Partners —Chicago, IL
- $52,500 a year
- Microsoft Outlook
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
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Registered Client Service Associate
Stifel —Chicago, IL
- $46,900 - $70,200 a year
- Full-time
- Microsoft Outlook
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Client Service Associate
Gallagher —Elk Grove Village, IL
- $44,000 - $66,500 a year
- Full-time
- High school diploma or GED
- 1 year
- Associate's degree
- Paid parental leave
- Health savings account
Client Service Associate
SPS-North America —Chicago, IL
- $18 - $20 an hour
- Full-time
- Office
- High school diploma or GED
- Warehouse
- Health savings account
- Disability insurance
6d
Client Retention Specialist
Beyond Finance —Chicago, IL
- $19 - $20 an hour
- Call employer
- Remote
- High school diploma or GED
- Associate's degree
- Communication skills
- Paid parental leave
- Paid holidays
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7d
Call Center Associate- Life Insurance
Accenture —Chicago, IL
- $20.10 - $40.53 an hour
- Full-time
- Hybrid work
- Spanish
- English
- US work authorization
- Paid holidays
- Disability insurance
1d
Client Service Associate - Insurance Marketing Coordinator
Gallagher —Elk Grove Village, IL
- $44,000 - $66,500 a year
- Full-time
- Mid-level
- High school diploma or GED
- 1 year
- Paid parental leave
- Health savings account
9d
Intake Coordinator
TMH Behavioral Services —Chicago, IL
- $25 - $30 an hour
- Full-time
- Hybrid work
- Spanish
- HIPAA
- English
- Health insurance
- Dental insurance
Quick Apply
Client Relationship Associate
Bartlett Wealth Management —Chicago, IL
- Full-time
- Hybrid work
- Microsoft Outlook
- English
- Mid-level
- Profit sharing
- Paid parental leave
Quick Apply
9d
Client Servicing Development Associate
Northern Trust Corp. —Chicago, IL
- $43,200 - $64,800 a year
- Full-time
- Analysis skills
- US work authorization
- Entry level
- Health insurance
- Dental insurance
Office Services Associate
Opensity Solutions —Chicago, IL
- $20 - $34 an hour
- Full-time
- Office
- Organizational skills
- 1 year
- Health insurance
- Dental insurance
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Retail Associate - Oakbrook
Aritzia —Oak Brook, IL
- $20 - $30 an hour
- Part-time
- Merchandising
- Entry level
Resales Specialist (Client Advisor) - Chicago
The RealReal —Chicago, IL
- $21 - $25 an hour
- Full-time
- Organizational skills
- 1 year
- Entry level
- Commuter assistance
- Paid parental leave
Quick Apply

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Specialist Collections

Lakeshore Recycling Systems LLC -
Rosemont, IL

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Job Details

$23 - $29 an hour

Qualifications

Data visualization software proficiency
Microsoft Outlook
B2C
ERP systems
High school diploma or GED
Business intelligence tools
B2B business model
B2B
Data analytics tools
Debt collection negotiation

Full Job Description

The Collections Specialist is a vital member of a collaborative team, responsible for optimizing cash flow, reducing bad debt, and dedicated to managing and reducing outstanding balances. This role emphasizes customer-centric service, fostering relationships to support timely payments while ensuring a positive customer experience. You will work with a diverse portfolio of clients, including commercial, residential, and specialized accounts, utilizing innovative tools and collections strategies.

Reports To

Supervisor Collections

Manage a portfolio of accounts to achieve key metrics, including reducing past-due balances, bad debt, and DSO through proactive communication and resolution strategies.
Conduct proactive customer outreach to resolve outstanding invoices, address disputes, and secure payment commitments.
Manage payments, reconcile accounts, resolve disputes, assist with credit card chargebacks and returned payments, and coordinate lien waiver requests to facilitate payments.
Negotiate effective and mutually beneficial payment arrangements with customers, focusing on retention and satisfaction.
Respond to customers regarding questions on service, billing, taking payments as well as fielding questions beyond scope of collections and billing to the best of ability.
Responsible for inbound calls for residential customers through the Robocaller program as well as assigned department phone coverage.
Provide reporting, updates, and progress on collection activities, performance metrics, and accounts receivable aging.
Utilize and maintain records within the company’s systems and tools, ensuring timeliness, data accuracy and compliance with regulatory standards.
Perform other duties as required or assigned.

Requirements:

High school diploma or equivalent required; associate or bachelor's degree in finance, accounting, or a related field preferred.
Minimum of 2 years in Business-to-Business (B2B) collections, with Business-to-Consumer (B2C) experience as a plus.
Waste management and/or construction collections experience preferred.
Experience and knowledge of bankruptcy is a plus.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook) required.
Licenses/Certificates/Designations – National Association of Credit Management (NACM) or similar is preferred.
Excellent time-management, effective written and verbal communication skills.
Strong analytical, negotiation, problem-solving, and customer service skills.
Familiarity with Enterprise Resource Planning (ERP) systems, order to cash tools, and reporting tools (e.g. Power BI).
Must be able to work in a team environment as well as independently.
Fluent in Spanish is a plus.
Some regional travel may be required.

Physical Demands / Environmental Factors

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
Occasionally required to stand and walk.
Must frequently lift and/or move up to ten pounds.
Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Req Benefits: The Company LRS is the industry leader in providing innovative and environmentally responsibly waste and recycling solutions. Our team delivers exceptional service and value through relentless commitment to customer satisfaction and preservation of the en
Compensation: $23 to $29/hour
Additional Details : Physical Demands/Environmental Factors * While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear * Occasionally required to stand and walk
Lakeshore Recycling Systems is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age,

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Refine Your Search

Client Service Associate jobs in Chicago, IL

Specialist Collections

Client Portal Service Associate (Contract)

Pet Parent Experience Associate

Accounting Specialist

Financial Services Associate – New Business, Client Service & Trading

Client Service Associate

Client Service Associate

Client Service Associate-Plano, Texas

Registered Client Service Associate

Client Service Associate

Client Service Associate

Client Retention Specialist

Call Center Associate- Life Insurance

Client Service Associate - Insurance Marketing Coordinator

Intake Coordinator

Client Relationship Associate

Client Servicing Development Associate

Office Services Associate

Retail Associate - Oakbrook

Resales Specialist (Client Advisor) - Chicago

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