Top 903 Client Service Associate Jobs in Norfolk, VA

Customer Service Representative - Technical
Disabled Veteran Solutions —Norfolk, VA
- From $18.92 a week
- Extended hours
- Remote
- Background check
- Computer literacy
- Pass drug screening
- Paid training
- Health insurance
Quick Apply
2d
Customer Service Representative/Call Center/Client Support
ADP —Norfolk, VA
- $17.02 - $30.14 an hour
- Overtime
- Hybrid work
- Military
- Writing skills
- 1 year
- Wellness program
- Disability insurance
Client Service Associate
Cerity Partners —Norfolk, VA
- Email
- Mid-level
- Office
- Finance
Implementation Specialist I / Client Onboarding
ADP —Norfolk, VA
- $17.02 - $30.14 an hour
- Overtime
- Hybrid work
- Writing skills
- No experience needed
- Entry level
- Wellness program
- Disability insurance
Registered Client Service Associate
Morgan Stanley —Newport News, VA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Customer Service Representative - Laboratory Billing
Sentara Hospitals —Norfolk, VA
- $16.35 - $23.08 an hour
- Overtime
- Remote
- High school diploma or GED
- Epic
- Medical terminology
- 403(b) matching
- Paid parental leave
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4h
Attorney - Debt Recovery Litigation
Scott & Associates, PC —Virginia Beach, VA
- $70,000 - $110,000 a year
- Full-time
- Hybrid work
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Associate Attorney
Bray Moore Knicely PLLC —Newport News, VA
- $65,000 - $75,000 a year
- Full-time
- Writing skills
- Mid-level
- Business development experience
- Paid time off
- 401(k) matching
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2d
Associate Attorney - VA (full-time remote)
Friedman, Framme & Thrush, P.A. —Virginia Beach, VA
- $54,000 - $69,000 a year
- Full-time
- Remote
- Background check
- Writing skills
- English
- Health savings account
- Health insurance
Quick Apply
7d
Real Estate Attorney
Glasser and Glasser, P.L.C. —Norfolk, VA
- $85,000 - $105,000 a year
- Full-time
- Writing skills
- Mid-level
- Analysis skills
- Health savings account
- Paid holidays
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Licensed Veterinary Technician
Chesapeake Humane Society —Chesapeake, VA
- $22 - $27 an hour
- Weekends as needed
- Clean driving record
- Management
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Outside Sales Executive
Jan-Pro of Hampton Roads —Virginia Beach, VA
- From $55,000 a year
- Full-time
- Background check
- Spanish
- English
- Paid training
- Health insurance
Quick Apply
2d
Fine Jewelry Sales Professional (Experience required)
Adele Diamond —Virginia Beach, VA
- $55,000 - $95,000 a year
- Weekends as needed
- Sales
- Basic math
- In-person
- Health insurance
- Dental insurance
Quick Apply
Account Manager / Outside Sales Representative - Virginia Beach, VA
Spectrum Paint East LLC —Virginia Beach, VA
- $50,000 - $70,000 a year
- Spanish
- Clean driving record
- Pass drug screening
Quick Apply
Physical Therapist Assistant (Home Health)
Sentara Enterprises —Chesapeake, VA
- Full-time
- BLS Certification
- Physical & Rehabilitation Medicine
- Home Health
- 403(b) matching
- Paid parental leave
Quick Apply
Occupational Therapist Assistant-Home Care
Sentara Enterprises —Chesapeake, VA
- Full-time
- Mid-level
- Outpatient experience
- Home Health
- 403(b) matching
- Paid parental leave
Quick Apply
Physical Therapist - Acute
Sentara Hospitals —Norfolk, VA
- Full-time
- Acute care
- BLS Certification
- Physical & Rehabilitation Medicine
- 403(b) matching
- Paid parental leave
Quick Apply
Occupational Therapist - Acute/Inpatient Rehab
Sentara Hospitals —Norfolk, VA
- Full-time
- Acute care
- Float pool
- BLS Certification
- 403(b) matching
- Paid parental leave
Quick Apply
Occupational Therapist (Home Health)
Sentara Enterprises —Chesapeake, VA
- Full-time
- Mid-level
- Home Health
- Patient care
- 403(b) matching
- Paid parental leave
Quick Apply
Pre-Construction Coordinator
Compo Construction Company —Norfolk, VA
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health savings account
- Disability insurance
Quick Apply

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Customer Service Representative - Technical

Disabled Veteran Solutions -
Norfolk, VA

Quick Apply

Job Details

Full-time
From $18.92 a week
2 days ago

Benefits

Paid training
Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

English
High school diploma or GED
Video conferences (communication methods)
Technical Proficiency

Full Job Description

Customer Service Representative - Technical

Disabled Veteran Solutions (DVS)
Pay: $18.92/hour
Status: Full-Time Regular (36–40 hours/week)
Location: Remote, must reside in PA, TX, or VA.

About Disabled Veteran Solutions

Disabled Veteran Solutions (DVS) is a nationally recognized Service-Disabled Veteran Owned Small Business (SDVOSB) providing high-quality Business Process Outsourcing (BPO) services. We are committed to excellence, accountability, and service-both to our clients and to the employees who power our success. At DVS, we value professionalism, reliability, and a customer-first mindset.

Position Overview

The Customer Service Representative (CSR) role is responsible for delivering exceptional customer care and creating sustainable value for customers through phone, email, text, web chat, and case management interactions. This role supports a high-volume tolling services program and requires strong communication skills, attention to detail, and the ability to navigate multiple systems while delivering accurate, empathetic support.

Successful candidates are dependable, tech-savvy, customer-focused, and able to thrive in a structured, performance-driven call center environment.

Key Responsibilities

Customer interactions may include, but are not limited to:

Reviewing and updating toll account information
Processing tolls, violations, and related inquiries
Resolving toll charge disputes
Assisting with congestion pricing questions
Guiding customers through application status checks and walkthroughs

Additional responsibilities include:

Managing a high volume of inbound inquiries in a timely and professional manner
Working suspended customer accounts to bring them current while educating customers on best practices to maintain account standing
Identifying different account types (e.g., residency-based, DMV-related) and ensuring proper routing or resolution
Creating, documenting, and reviewing service requests accurately
Collaborating with internal departments to ensure customer issues are fully resolved
Delivering consistently high-quality customer service across all interactions

TrainingAttendance Requirements (Mandatory)

Training and nesting (a supervised transition period into live customer interactions) are 100% mandatory. Attendance is critical to success in this role.

No time off, late arrivals, or early departures are permitted during training or nesting
Failure to meet attendance requirements during training may result in termination
Two assessments must be passed during and at the conclusion of training to meet employment requirements

Training Schedule:

Training Start: 9/11/2026
Training Hours: 8:30 AM – 5:00 PM EST, Monday–Friday
Training Duration: Approximately 3 weeks

Webcam usage is required during training and production. Associates may be asked to be on camera for coaching sessions or team meetings.

Work ScheduleAvailability

Open availability required Monday–Sunday
Scheduled 5 days per week
Every other Saturday required (counted as one of the 5 scheduled days)

Production Hours:

Monday–Friday: Between 7:00 AM – 7:30 PM EST
SaturdaySunday: Between 8:00 AM – 2:30 PM EST You WILL be scheduled every other Saturday

Schedules are based on business needs and may change weekly. Shifts may vary day-to-day. If assigned the last shift of the evening, extended hours may be required based on call volume.

Overtime is paid for hours worked over 40 in a workweek.

CompensationBenefits

$18.92/hour - Paid Weekly
Paid training at the applicable hourly rate
Benefits after 90 Day Probationary period is completed

EquipmentTechnical Requirements

A Company-issued computer and headset will be provided for performing job functions.

Candidates must have:

Reliable, high-speed internet (hard-wired via Ethernet through DSL or Fiber only; Wi-Fi, in home hotspots, and satellite internet are not permitted)
A private, dedicated workspace suitable for remote work

Candidates will be required to demonstrate computer proficiency through an assessment and a live Microsoft Teams session.

Minimum Qualifications

High school diploma or GED required
Minimum of 6 months customer service experience (call center experience preferred)
Strong verbal and written communication skills, MUST be able to read, write, speak and understand English language fluently
Basic to advanced computer proficiency and ability to navigate multiple systems required
Ability to troubleshoot common technical issues
Ability to pass background check and drug screening (no cost to candidate)
Professional, dependable, and able to adhere to strict attendance and scheduling requirements

Additional Employment Information

This is a full-time position; part-time roles are not available
Schedules are assigned based on program needs
Lunch and break schedules are assigned and must be adhered to

Ready to Apply?

If you meet the qualifications listed above, you're dependable, customer-focused, and ready to succeed in a structured, remote call center environment, we encourage you to apply today. Join Disabled Veteran Solutions and be part of a mission-driven organization committed to excellence, service, and professional growth.

Quick Apply

Refine Your Search

Client Service Associate jobs in Norfolk, VA

Customer Service Representative - Technical

Customer Service Representative/Call Center/Client Support

Client Service Associate

Implementation Specialist I / Client Onboarding

Registered Client Service Associate

Customer Service Representative - Laboratory Billing

Attorney - Debt Recovery Litigation

Associate Attorney

Associate Attorney - VA (full-time remote)

Real Estate Attorney

Licensed Veterinary Technician

Outside Sales Executive

Fine Jewelry Sales Professional (Experience required)

Account Manager / Outside Sales Representative - Virginia Beach, VA

Physical Therapist Assistant (Home Health)

Occupational Therapist Assistant-Home Care

Physical Therapist - Acute

Occupational Therapist - Acute/Inpatient Rehab

Occupational Therapist (Home Health)

Pre-Construction Coordinator

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Customer Service Representative - Technical

About Disabled Veteran Solutions

Position Overview

Key Responsibilities

TrainingAttendance Requirements (Mandatory)

Work ScheduleAvailability

CompensationBenefits

EquipmentTechnical Requirements

Minimum Qualifications

Additional Employment Information

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