Top 6827 Client Service Manager Jobs in Chicago, IL

PFS Manager- Team Support Leader
SALUD REVENUE PARTNERS LLC —Chicago, IL
- Full-time
- Mid-level
- Communication skills
- Time management
9d
Child Service Coordinator
Easterseals Serving Chicagoland and Greater Rockford —Chicago, IL
- $58,696 - $73,369 a year
- Full-time
- Classroom
- Management
- Experience working with individuals with disabilities
Quick Apply
Client Service & Warranty Manager Residential Remodeling - Front Desk
Confidential —Skokie, IL
- $65,000 a year
- 8 hour shift
- Background check
- 5 years
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Legal Assistant - Intellectual Property
Quarles & Brady LLP —Chicago, IL
- $27.00 - $50.06 an hour
- Overtime
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- No experience needed
- Dental insurance
- 401(k)
Accounting Specialist
Beacon Hill Staffing Group —Chicago, IL
- $30 - $35 an hour
- Full-time
- Military encouraged
- Fair chance
- Entry level
- Dental insurance
- Vision insurance
Quick Apply
Associate Customer Success Manager
Applied Systems, Inc. —Chicago, IL
- $60,000 - $85,000 a year
- Full-time
- Remote
- Mid-level
- Microsoft Office
- 1 year
- Health insurance
- Dental insurance
8d
Client Success Manager (Hybrid)
Rewards Network —City of Chicago, IL
- $34.25 - $38.70 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Commuter assistance
- Health savings account
Quick Apply
3d
Dispatch Manager (Chicago South - Transit)
WeDriveU —Chicago, IL
- $80,000 - $100,000 a year
- Full-time
- Customer service
- Mid-level
- 3 years
- Commuter assistance
- Paid holidays
Quick Apply
Associate Client Manager
Premium Retail Services —Chicago, IL
- $58,900 - $75,000 a year
- Full-time
- Writing skills
- Mid-level
- Office
Quick Apply
Student Advocate Manager
North Cook Intermediate Service Center & Regional Office of Education —Mount Prospect, IL
- $65,000 - $85,000 a year
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
PI Firm Office Manager
Law Offices of Michael P McCready —Chicago, IL
- $68,000 - $78,000 a year
- Full-time
- Mid-level
- Office
- 3 years
Quick Apply
Leave of Absence Coordinator
Sedgwick —Chicago, IL
- Full-time
- Hybrid work
- Computer literacy
- Mid-level
- Windows
- Health savings account
- Disability insurance
Customer Success Onboarding Manager - Spend Management
U.S. Bank National Association —Chicago, IL
- $98,345 - $115,700 a year
- Full-time
- 5 years
- Mid-level
- Office
- Paid holidays
- Disability insurance
10d
Project Manager, Enterprise Merchandise
Quince —Chicago, IL
- $65,000 - $75,000 a year
- Remote
- Background check
- Mid-level
Office Manager - Chicago
Pattern Energy Group LP —Chicago, IL
- $80,000 - $108,000 a year
- Full-time
- 7 years
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Office Manager - Chicago
Inmar —Chicago, IL
- $74,985.75 - $124,976.25 a year
- Full-time
- Inventory management
- Mid-level
- Office
- Health savings account
- Paid holidays
Events Manager
Marriott International, Inc —Chicago, IL
- $71,000 - $91,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
2d
Manager, Care Management
Humana —Chicago, IL
- $86,300 - $118,700 a year
- Full-time
- Nursing
- Microsoft Excel
- Microsoft Outlook
- Mileage reimbursement
- Paid parental leave
Client Onboarding Manager
SpotOn —Chicago, IL
- $77,900 - $100,000 a year
- Full-time
- Hybrid work
- Spanish
- English
- 3 years
- Commuter assistance
- Paid parental leave
Quick Apply
Remote Facility Maintenance Customer Service Account Manager
Allied National Services —Chicago, IL
- Full-time
- Remote
- Mid-level
- Military encouraged
- Organizational skills
- Opportunities for advancement
Quick Apply

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Client Service Manager jobs near Chicago, IL

PFS Manager- Team Support Leader

SALUD REVENUE PARTNERS LLC -
Chicago, IL

Apply Now

Job Details

Full-time
9 days ago

Qualifications

Statistics
Customer communication
Data analysis reporting
Team supervision
Accounts receivable management
Medical billing compliance checks
Mid-level
Data summary reports
Managing clients in a customer support role
Team development
Key Performance Indicators
Customer relationship management
Medical denial root cause analysis (RCA)
Relationship management
Leading team collaboration initiatives
Billing issue inquiries
Hospital compliance
Root cause analysis
Ad-hoc reporting
Medical claim denial management
Process management
Medical debt collection accounts
Customer service problem-solving
Team motivation (leadership skill)
Communication skills
Collections account management
Cross-functional communication
Patient collections management
Time management
Team building

Full Job Description

The PFS Manager/Team Support Leader (TSL) plays a crucial role in helping teams achieve their goals for the client. As a servant leader, the ideal candidate for this position will have strong active listening skills and be able to create a positive, collaborative environment for team members.

In addition to supporting team efforts, TSL is responsible for overseeing the client?s billing functions, including the billing and collections of patient accounts and ensuring compliance with third party payer regulations. The TSL must also be knowledgeable about laws and regulations affecting billing requirements and work to ensure that the team understands and complies with all applicable federal, state, and agency laws, regulations, guidelines, and professional standards. The TSL will also work to identify and implement ongoing improvements to key revenue cycle indicators.

Team Leadership Responsibilities

As a Team Support Leader, the primary goal is to build and lead a high-performing team that can work effectively and efficiently towards achieving its objectives. Other responsibilities of this role may include:

Assist team members with setting goals & prioritizing duties for optimal output and prompt reimbursement for the hospital.

Support teams in achieving their goals by equipping them with the tools & resources needed for the job and by being responsive to their needs.

Assist teams in identifying and resolving issues that impact billing and collection processes.

Empower team members to take ownership of their work and make decisions, rather than micromanaging them.

Encourage open and honest communication within teams by creating a safe environment for team members to share their ideas and concerns.

Client Liaison Responsibilities

As a client liaison, TSLs function as the primary point of contact between Salud and its clients. They help strengthen Salud?s relationship with clients and ensure that clients are satisfied with the services they receive. Other responsibilities include:

Communicating with clients: A TSL is responsible for communicating their team?s results to clients in a timely manner. They are also responsible for responding to client inquiries, concerns, and complaints in a timely and professional manner.

Resolving issues: When issues or conflicts arise, the TSL helps resolve them in a way that is fair and satisfactory to both the client and SALUD.

Gathering client feedback: Regularly seek out and gather feedback from clients to understand their needs and preferences.

Reporting and analysis: Compile data, information, and/or statistical reports as required or requested by the designated department. Work collaboratively with upstream revenue cycle departments on identifying root cause for denials/rejections identified on the back end.

Other Competencies

Knowledge of hospital billing process and revenue cycle environment

Servant Leadership mindset

Stress Management/Composure

Results Driven

Technical Capacity

Problem Solving/Analysis

Customer/Client Focus

Teamwork Orientation

Collaboration Skills

Time Management
Communication Proficiency

Apply Now

Refine Your Search

Client Service Manager jobs in Chicago, IL

PFS Manager- Team Support Leader

Child Service Coordinator

Client Service & Warranty Manager Residential Remodeling - Front Desk

Legal Assistant - Intellectual Property

Accounting Specialist

Associate Customer Success Manager

Client Success Manager (Hybrid)

Dispatch Manager (Chicago South - Transit)

Associate Client Manager

Student Advocate Manager

PI Firm Office Manager

Leave of Absence Coordinator

Customer Success Onboarding Manager - Spend Management

Project Manager, Enterprise Merchandise

Office Manager - Chicago

Office Manager - Chicago

Events Manager

Manager, Care Management

Client Onboarding Manager

Remote Facility Maintenance Customer Service Account Manager

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