Top 167 Client Service Representative Jobs in Hopewell, NJ

Client Services Representative
Princeton University —Princeton, NJ
- $55,000 - $61,000 a year
- Overtime
- CPR Certification
- Sales
- Urgent Care
Veterinary Receptionist/Client Service Representative - Experienced
Hopewell Veterinary Group —Hopewell, NJ
- $17 - $22 an hour
- Part-time
- In person
- Laboratory experience
- Organizational skills
- Cleaning
- Paid holidays
- Health insurance
Quick Apply
10h
Customer Experience Representative
Lycored —Branchburg, NJ
- From $65,000 a year
- Full-time
- Hybrid work
- Accounting
- SharePoint
- In-person
- Paid holidays
- Health insurance
Quick Apply
6d
Customer Account Representative
DOUBLE H PACKAGING INC —Warminster, PA
- Monday to Friday
- ERP systems
- High school diploma or GED
- Communication skills
Quick Apply
1d
Customer Service Partner
Interstate – A Premier Facility Services Provider —Horsham, PA
- Full-time
- Data analysis skills
- Mid-level
- Criminal background check
Quick Apply
Senior Specialist, Partner Experience
Brother International Corporation —Bridgewater, NJ
- $110,000 a year
- Hybrid work
- Marketing
- Research
- Office
Customer Service Supervisor
Vaco by Highspring —Levittown, PA
- $55,000 - $65,000 a year
- Weekends as needed
- 5 years
- Analysis skills
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
DuBois Chemicals —Bristol, PA
- Full-time
- Spanish
- Mid-level
- Office
Answering Service Agent
Answering Service Care —Township of Hamilton, NJ
- $15 - $18 an hour
- Email
- Computer literacy
- Office
- Computer skills
- Health insurance
- Dental insurance
Customer Service Representative
Chroma Color Corp —Lambertville, NJ
- Microsoft Outlook
- Writing skills
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Customer Service Representative
U.S. Environmental Rental —Township of Hamilton, NJ
- $24 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
Quick Apply
Consumer Investments - Financial Services Representative I (Pennington, NJ)
Bank of America —Pennington, NJ
- $25 - $27 an hour
- Full-time
- Writing skills
- Office
- High school diploma or GED
5d
Customer Service Support Representative
Labcorp —Raritan, NJ
- $18.25 - $22.00 an hour
- Overtime
- Spanish
- HIPAA
- Research
- Employee stock purchase plan
- Disability insurance
8h
Customer Service Representative
Evonik Industries AG —Piscataway, NJ
- $61,200 - $102,000 a year
- Online Application
- Mid-level
- Bachelor's degree
- Communication skills
- Health savings account
- Disability insurance
Customer Service Representative
Princeton Animal Hospital & Carnegie Cat Clinic —Princeton, NJ
- $16 - $21 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Organizational skills
- Paid training
- Health insurance
Quick Apply
Customer Service Representative
Chubb —Whitehouse Station, NJ
- $40,000 - $69,000 a year
- Full-time
- Microsoft Outlook
- Research
- Office
Client Service Associate - Bridgewater, NJ
LPL Financial —Trenton, NJ
- $25.85 - $43.08 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Paid time off
Quick Apply
4d
Client Service Consultant II
MetLife —Bridgewater, NJ
- $74,500 - $99,300 a year
- Email
- Microsoft Excel
- Mid-level
- 3 years
- Paid holidays
- Disability insurance
7d
Customer Service Representative (CSR)
BLUPAX PHARMACEUTICALS LLC —Edison, NJ
- $45,000 - $55,000 a year
- Email
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
Client Experience Coordinator
dancker —Somerville, NJ
- $60,000 - $65,000 a year
- Full-time
- Microsoft Outlook
- Word processing
- Mid-level
Quick Apply
14d

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Client Services Representative

Princeton University -
Princeton, NJ

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Job Details

Part-time
$55,000 - $61,000 a year

Qualifications

Customer communication
Process optimization
High school diploma or GED
Cultural competency
Continuous clinical improvement initiatives

Full Job Description

Overview:

The Client Service Representative (CSR) provides high-quality customer service to internal and external customers, including students. As the "face" of UHS, the Client Services Representative is tasked with providing service in a welcoming and professional manner, in keeping with the established mission and values of UHS.

This is a part-time (50% duty time), benefits eligible position that works during the academic year (August-May).

Responsibilities:

Client Service

Provides high-quality client service to students and patients consistent with UHS standards.
Greets patients and documents their arrival for appointments and urgent care services; provides directions to their designated waiting area.
Responds to patients’ concerns and emotional state professionally and appropriately, especially when students presenting are ill.
Maintains a professional demeanor despite the volume of presenting patients and multiple competing demands in a very busy practice setting.
Listens carefully to students’ concerns, helping them determine the best appointment options for them, making appropriate decisions regarding which practitioner and time frame is best suited for that particular concern and correctly documenting and acting on this information.
Exhibits superior communication skills and professionalism in order to provide a safe and confidential interaction with the students, recognizing that this is a high priority in this sensitive and specialized area.
Responds timely to patients’ questions or concerns (issues regarding insurance, their bills, appointment rescheduling, referrals, etc.) If unable to answer a question, the CSR will direct the patient to someone who can, and stays on the line or with the patient until it is certain they have received a response to their inquiry.
Uses service recovery techniques and principles when a customer is dissatisfied.

Administrative Support

Utilizes Medicat (UHS’ practice management system) for all workflow, including electronic health records (EHR) management, financial transactions, data reporting, and scheduling. Follows standard operating procedures regarding scheduling guidelines; reviews the practitioner’s notes, outside specialist referrals, and completed laboratory and radiology results, and provides printed documentation when necessary.
Schedules immunization appointments, based on a thorough knowledge of immunization sequencing.
Scans medical documents as required by the paperless charting system (radiology and laboratory results, as well as outside consultations and test results).
Performs data entry of medical information for all incoming and returning students.
Under the direction of the Lead Client Services Representative, releases highly sensitive and confidential private medical information to students, outside agencies, legal institutions, including subpoenas, in accordance with state and federal laws and UHS risk management policies.
Assists with arrangements for transportation for patients going to University Medical Center at Princeton or referred to a community physician.
Rotates through other UHS areas in a support role when needed.
Becomes cross-trained with all the duties of the front desk.
Assumes additional duties as assigned by the Office Manager.

Financial Support

Performs cashiering and billing functions for the sale of billable products.

Clinical Care

Responds to the emergency response call system, notifying medical personnel, and providing additional assistance as needed, such as calling 911, holding the elevator, and directing arriving emergency responders. When needed, initiates care at the front desk for students who are vomiting, fainting, or exhibiting open wounds, etc., while waiting for UHS medical providers.

Strategic Initiatives

Contributes to UHS process improvement plan and, when possible, represents Outpatient Services on job-appropriate committees.

Performs other duties as assigned.

Qualifications:

Essential Qualifications

High school diploma or GED
2-3 years of experience in a customer service position.
Ability to work weekends and to accommodate changes in work schedules.
Knowledge of Medicat
Be knowledgeable in principles and methodologies (e.g., Plan-Do-Study-Act, Root Cause Analysis, measurement, data collection, and analysis) needed to support and lead Quality Improvement projects and activities and/or willing to attend UHS-based Quality Improvement basic training within the first 6 months of hire.
Respects the cultures and identities of others.
Demonstrates curiosity and open mindset regarding those of different identities and cultures.
Demonstrates a commitment to diversity, equity, and inclusion.

Preferred Qualifications

Cardiopulmonary Resuscitation (CPR) certification
1 – 2 years of experience in an ambulatory health care office
Familiarity with total work systems (such as the Institute for Healthcare Improvement, Accreditation Association for Ambulatory Health Care, and Baldrige National Quality Program); and reviewing and analyzing data.
Training in health equity and other diversity and inclusion topics.

Princeton University is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's qualifications, work experience, education/training, key skills, market, collective bargaining agreements as applicable, and organizational considerations when extending an offer. The posted salary range represents the University's good faith and reasonable estimate for a full-time position; salaries for part-time positions are prorated accordingly.

If the salary range on the posted position shows an hourly rate, this is the baseline; the actual hourly rate may be higher, depending on the position and factors listed above.

The University also offers a comprehensive benefit program to eligible employees. Please see this link for more information.

Standard Weekly Hours: 18.13 Work Schedule, If Other Than Standard Hours: Position starts in August and ends in May with June/July off Eligible for Overtime: Yes Benefits Eligible: Yes Probationary Period: 180 days Essential Services Personnel (see policy for detail): Yes Physical Capacity Exam Required: No Valid Driver’s License Required: No : #LI-CN1 Salary Range: $55,000 to $61,000

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Refine Your Search

Client Service Representative jobs in Hopewell, NJ

Client Services Representative

Veterinary Receptionist/Client Service Representative - Experienced

Customer Experience Representative

Customer Account Representative

Customer Service Partner

Senior Specialist, Partner Experience

Customer Service Supervisor

Customer Service Representative

Answering Service Agent

Customer Service Representative

Customer Service Representative

Consumer Investments - Financial Services Representative I (Pennington, NJ)

Customer Service Support Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Client Service Associate - Bridgewater, NJ

Client Service Consultant II

Customer Service Representative (CSR)

Client Experience Coordinator

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