Top 180 Client Service Representative Jobs in Milwaukee, WI

Customer Specialist
Components Company Inc —Brookfield, WI
- $60,000 - $75,000 a year
- Full-time
- 5 years
- Writing skills
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Client Success Representative (Remote)
Demand.com —Milwaukee, WI
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Medical Records Admission/Release of Information Specialist
Horizon Home Care & Hospice —Milwaukee, WI
- Full-time
- Mid-level
- Administrative experience
- High school diploma or GED
- Wellness program
- Health insurance
Quick Apply
Customer Service Representative
Dna Logistics Solutions LLC —Milwaukee, WI
- $23.99 - $28.99 an hour
- Part-time
- Bilingual
- Customer service
- Computer literacy
- Dental insurance
- 401(k)
Quick Apply
3d
Customer Service Specialist | 1st Shift
Gehl Food & Beverage —Germantown, WI
- $25 - $27 an hour
- Full-time
- Microsoft Excel
- ERP systems
- Research
- Health savings account
- Health insurance
Quick Apply
Customer Service/Order Entry (Manufacturing)
Ampco Pumps Co Inc —Glendale, WI
- From $21 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Profit sharing
- Disability insurance
Quick Apply
Patient Service Representative
Wellpoint Care Network —Milwaukee, WI
- 8 hour shift
- Microsoft Excel
- Vital signs
- Microsoft Outlook
Quick Apply
3d
Entry Level Client Associate
Zeno Management —Shorewood, WI
- $4,500 - $6,000 a month
- Full-time
- Background check
- 18 years or older
- Office
- Employee discount
- Professional development assistance
Quick Apply
9d
Inside Sales and Customer Service Representative
YES Equipment & Services —Milwaukee, WI
- $55,000 - $65,000 a year
- Full-time
- Business development experience
- In-person
- Marketing
- Disability insurance
- Health insurance
Quick Apply
Landscape Renovation Production Supervisor
David J. Frank Landscape —Germantown, WI
- Full-time
- Spanish
- 5 years
- English
- Profit sharing
- Paid training
Quick Apply
1d
In-Home Sales Representative
Renuity —Milwaukee, WI
- $200,000 - $300,000 a year
- Full-time
- Customer service
- Entry level
- Paid time off
- 401(k) matching
Quick Apply
Dental Clinic Supervisor
Dental Associates Ltd —Wauwatosa, WI
- $55,000 - $75,000 a year
- HIPAA
- Clinic experience
- 3 years
- Health savings account
- Paid holidays
Quick Apply
Business Development Representative
Shaker - Illinois - UHS - Granite Hills Hospital —Milwaukee, WI
- Full-time
- Hybrid work
- Marketing
- Customer service
- Adults
- Health insurance
- Dental insurance
Quick Apply
Retail Display Installer – Technology
2020 Companies, Inc. —Milwaukee, WI
- $16.50 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
- Paid training
- Mileage reimbursement
Quick Apply
7d
Insurance Sales Representative - Medicare and Life
American Republic Insurance Services —Milwaukee, WI
- $50,000 - $150,000 a year
- Contract
- Customer service
- High school diploma or GED
- US work authorization
- Dental insurance
- Flexible schedule
Quick Apply
B2B Account Representative
Confidential —Milwaukee, WI
- Full-time
- Microsoft Excel
- Customer service
- Research
- Health savings account
- Disability insurance
Quick Apply
Sr Service Representative -Banking
Calculated Hire —Brookfield, WI
- $22 an hour
- Full-time
- Research
- Mid-level
- Office
Quick Apply
OEM Sales Support Specialist
Wacker Neuson —Menomonee Falls, WI
- Full-time
- Microsoft Word
- 5 years
- Research
Senior Director Advanced Markets Operations
Northwestern Mutual —Milwaukee, WI
- $144,000 - $248,400 a year
- Full-time
- Writing skills
- Bachelor's degree
- Recruiting
- Flexible schedule
10d
Customer Service Representative
Standard Electric Supply Co —Milwaukee, WI
- $50,000 - $55,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Profit sharing
- Paid parental leave
Quick Apply

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Customer Specialist

Components Company Inc
Brookfield, WI

Quick Apply

Job Details

Full-time
$60,000 - $75,000 a year

Benefits

Health savings account
401(k) 3% Match
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Blueprint specification interpretation
High school diploma or GED
Attention to detail
Problem-solving
Organizational skills
Time management

Full Job Description

About CCI

Components Company Inc. (CCI) is an innovative leader in the supply of component parts and assemblies, along with light manufacturing, kitting, auto-bagging, custom packaging, and Just-In-Time shipping. Founded in 1934, the organization continues to grow and is a full-service, value-added manufacturing, sourcing, and distribution company. CCI has been proudly ISO certified since 2001.

Summary of Role

The Customer Specialist serves as the frontline liaison between Components Company and its customers. The Customer Specialist’s primary role is to ensure customer satisfaction by addressing customer inquiries, resolving issues, and providing product or service information. This role coordinates all customer-related activities by receiving, entering and processing customer orders. The Customer Specialist has extensive and direct customer service responsibilities including creating and maintaining relationships with customers, suppliers, and internal departments.

Key Responsibilities

· Respond promptly and professionally to customers’ inquiries via phone, email or direct visits

· Resolves product or service issues by clarifying the customers’ needs, determining the cause and offering appropriate solutions

· Monitors open sales order status to ensure on-time delivery, expediting and working with other staff to solve problems and ensure customers receive parts when desired

· Runs past due sales order report weekly, earnestly resolving any late orders

· Ensures prompt customer quote turnaround through constant communication with quoting team / estimators

· Communicates and executes all customer pricing decisions, including price increases

· Maintains records of customer interactions, transactions, comments, and complaints

· Collaborates with internal teams to escalate and resolve customers’ issues.

· Closely collaborate with the Sales and Customer Support Manager with daily issues

· Provide feedback to improve customer experience and internal processes

· Communicate with quality and production departments to resolve customer issues

· Communicates with external manufacturers rep agencies

· Work within customer portals for orders and information

· Stay up to date on product knowledge, company capabilities, and company policies and system updates.

· Identify opportunities to streamline and automate sales processes, including forecasting, sales order entry, quoting, and other customer-specific requirements.

· Present a positive image of the company

· Other duties as assigned, position subject to change at any time

Qualifications

Education:

· College degree preferred, HS diploma or equivalent necessary

Experience/Knowledge:

· Strong working knowledge and ability to organize and analyze blueprints, bills of material, material and process specifications, and customer quality documentation

· 5-7 years of related customer service experience required. Sourcing, sales, or buying experience helpful.

· Working knowledge of manufacturing systems in a job environment preferred

· Project management experience desired

Skills/Competencies:

· Strong communication skills and active listening skills

· Driven and dependable

· Problem-solving and conflict resolution abilities

· Strong writing and verbal communication skills

· Attention to detail and organizational skills

· Strong prioritization, time management

· Patience, empathy and a customer- first mind set

· Familiarity with CRM systems and customer portals

· Proficient technically in MS Office Suite--especially Excel; ERP, MRP experience strongly desired.

Physical Demands

· Schedule: Monday-Thursday: 7 AM to 4 PM, Friday: 7 AM to 1 PM

· Comfortable working in a changing and busy environment

· Primarily works in an office, with some warehouse interactions with usual noise levels

· Requires sitting, occasionally stooping, standing, bending, walking, some lifting, etc.

Equal Employment Opportunity

Components Company Inc. has a longstanding record of nondiscrimination in employment and opportunity. It is the policy of CCI to follow personnel procedures that will ensure equal opportunity for all people without regard to race, color, religion, creed, national origin, sex, age, ancestry, marital status, disability, veteran or draft status, or any other status protected by state or federal law.

Job Type: Full-time

Pay: $60,000.00 - $75,000.00 per year

Benefits:

401(k) 3% Match
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance

Ability to Commute:

Brookfield, WI 53045 (Required)

Ability to Relocate:

Brookfield, WI 53045: Relocate before starting work (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

Client Service Representative jobs in Milwaukee, WI

Customer Specialist

Client Success Representative (Remote)

Medical Records Admission/Release of Information Specialist

Customer Service Representative

Customer Service Specialist | 1st Shift

Customer Service/Order Entry (Manufacturing)

Patient Service Representative

Entry Level Client Associate

Inside Sales and Customer Service Representative

Landscape Renovation Production Supervisor

In-Home Sales Representative

Dental Clinic Supervisor

Business Development Representative

Retail Display Installer – Technology

Insurance Sales Representative - Medicare and Life

B2B Account Representative

Sr Service Representative -Banking

OEM Sales Support Specialist

Senior Director Advanced Markets Operations

Customer Service Representative

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