Top 5 Client Services Associate Jobs in Laredo, TX

Client Integration Specialist (Pharmacy Benefits)
Ventegra —United States
- $28 - $32 an hour
- Full-time
- Customer service
- Mid-level
- Office
- Health savings account
- Health insurance
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10d

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Client Integration Specialist (Pharmacy Benefits)
Ventegra —United States
Lead client onboarding and integration projects, ensuring accurate and timely implementation of benefit structures and system configurations.
$28 - $32 an hour
Quick Apply
10d

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Client Integration Specialist (Pharmacy Benefits)

Ventegra
United States

Quick Apply

Job Details

Full-time
$28 - $32 an hour
10 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Work from home
Employee assistance program
Vision insurance
401(k) matching
Volunteer time off
Life insurance
Retirement plan

Qualifications

Teamwork
Bachelor's degree
Client services experience
Associate's degree
Account management experience
Achieving project delivery timelines

Full Job Description

Job Purpose

This position is ideal for someone who is eager to expand their expertise in pharmacy claims adjudication, benefit configuration, and formulary management—while working in a collaborative, fast-paced environment that values innovation and continuous improvement. You’ll be at the forefront of implementing and optimizing our Pharmacy Services Administration (PSA), V340B, and Clinical Medication Management (CMM) solutions, ensuring our clients receive exceptional service and support.

We are committed to improving healthcare outcomes through transparency, technology, and collaboration. Our team is composed of industry experts who are passionate about transforming the healthcare landscape and delivering value to our clients and the communities they serve.

Duties and Responsibilities

Serve as a subject matter expert on pharmacy benefit management (PBM) systems and claims adjudication platforms.
Configure and maintain client benefit plans, including plan design, copay structures, accumulators, and formulary updates.
Lead client onboarding and integration projects, ensuring accurate and timely implementation of benefit structures and system configurations.
Perform regular audits and quality assurance evaluations to ensure data integrity and compliance with client specifications.
Analyze claims data and system outputs to identify discrepancies, trends, and opportunities for improvement.
Collaborate with cross-functional teams (e.g., Clinical, IT, Operations, Account Management) to resolve issues and enhance service delivery.
Monitor and maintain formulary files, ensuring timely updates and alignment with clinical and contractual requirements.
Provide feedback and recommendations for process improvements and system enhancements.
Document and communicate system changes, updates, and client-specific configurations clearly and effectively.
Stay current on PBM industry trends, regulatory changes, and system capabilities to support continuous innovation.

Required Skills and Abilities

Detail oriented/attention to detail
Self- starter while working well in a strong team environment
Independently solving problems
Take initiative to plan and complete assigned work with high level accuracy
Work well under pressure and meet tight deadlines
Multitask and shifts priorities
Balance competing demands for time and prioritize workload to meet strict deadlines
Collaborate with others and work effectively in a team environment

Education and Experience

Education: Associate’s degree required, bachelor’s preferred.
Experience: Previous experience in a pharmacy, healthcare, or customer service setting is highly desired.
Certified Pharmacy Technician (CPhT) is a plus

Work environment requirements

A home office setting, free from noise and distraction allowing you to interact professionally both externally and internally

Job Type: Full-time

Pay: $28.00 - $32.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance
Volunteer time off
Work from home

Application Question(s):

Tell us about a situation where you helped improve a client’s experience. What action did you take?

Education:

Associate (Required)

Experience:

healthcare benefits: 1 year (Preferred)
Pharmacy Benefits: 1 year (Preferred)
Client services: 1 year (Preferred)

Location:

United States (Required)

Work Location: Remote

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Client Integration Specialist (Pharmacy Benefits)

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