Top 216 Client Services Manager Jobs in Rutland, VT

Developmental Services Quality Manager
Rutland Mental Health Service, Inc. —Rutland, VT
- $63,000 - $70,500 a year
- Experience working with individuals with developmental disabilities
- Analysis skills
- Driver's License
- Health savings account
- Health insurance
Quick Apply
District Manager
Whitsons Culinary Group —Rutland, VT
- $120,000 a year
- Extended hours
- School experience
- Spanish
- 7 years
- Paid holidays
- Dental insurance
Quick Apply
Client Manager - Benefits Division
IMA Financial Group —Rutland, VT
- $59,400 - $75,000 a year
- Remote
- Mid-level
- 3 years
- Analysis skills
- Health savings account
- AD&D insurance
Quick Apply
Overnight Addiction Recovery Nurse
Recovery House, Inc. —Wallingford, VT
- $35 - $43 an hour
- Weekends as needed
- Background check
- Nursing
- Addiction Medicine
- Paid holidays
- Health insurance
Quick Apply
Child Outpatient Clinician- $2,000 Sign On Bonus*
Rutland Mental Health Service, Inc. —Rutland, VT
- $60,000 - $66,000 a year
- Full-time
- Mid-level
- Outpatient experience
- Master's degree
- Health savings account
- Health insurance
Quick Apply
Licensed Salon Manager
Sport Clips —Rutland, VT
- $60,000 - $70,000 a year
- Full-time
- Cosmetology License
- Management
- Customer service
- Paid training
- Opportunities for advancement
Quick Apply
Project Manager
Kingsbury Companies LLC —Vermont
- $100,000 - $140,000 a year
- Full-time
- Civil engineering
- Construction site
- 5 years
- Travel reimbursement
- Paid training
Quick Apply
4h
General Manager - Rutland Northeast Supervisory Union Nutrition
Whitsons Culinary Group —Rutland, VT
- $60,000 - $65,000 a year
- Extended hours
- School experience
- Spanish
- ServSafe
- Paid holidays
- Dental insurance
Quick Apply
Industrial Construction Project Manager
Kingsbury Companies LLC —Vermont
- $100,000 - $140,000 a year
- Full-time
- Civil engineering
- Construction site
- 5 years
- Travel reimbursement
- Paid training
Quick Apply
4h
Construction Project Manager Commercial
Kingsbury Companies LLC —Vermont
- $100,000 - $140,000 a year
- Full-time
- Civil engineering
- Construction site
- 5 years
- Travel reimbursement
- Paid training
Quick Apply
4h
Solar Field Technician - Rutland, VT
QE Solar —Rutland, VT
- $25 - $35 an hour
- Full-time
- CPR Certification
- Construction site
- Military
- Health savings account
- Disability insurance
Quick Apply
RN Manager
CompHealth —Vermont
- $80 - $85 an hour
- Acute care
- Nursing
- Surgery
6d
Journeyman Electrician - Rutland, VT
QE Solar —Rutland, VT
- $45 - $55 an hour
- Full-time
- CPR Certification
- Construction site
- 11+ years
- Health savings account
- Disability insurance
Quick Apply
Banking Associate - Rutland, VT
TD Bank —Rutland, VT
- $22.00 - $27.75 an hour
- Weekends as needed
- Military
- Basic math
- High school diploma or GED
- Health insurance
- Paid time off
22h
Motor Vehicle Direct Client Service Specialist I - Temporary
State of Vermont - Department of Transportation Agency —Rutland, VT
- $22.07 an hour
- Overtime
- Background check
- Office
- Travel
2d
Care Manager
Rutland Mental Health Service, Inc. —Rutland, VT
- $22.84 - $25.24 an hour
- Mid-level
- Office
- Driver's License
- Health savings account
- Health insurance
Quick Apply
Retail Banker I - Rutland, VT
TD Bank —Rutland, VT
- $22.50 - $29.00 an hour
- Full-time
- Basic math
- Office
- High school diploma or GED
- Health insurance
- Paid time off
22h
Universal Banker
Beacon Bank —Rutland, VT
- $20.00 - $27.13 an hour
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Care Manager - Child and Family Outpatient Services
Rutland Mental Health Service, Inc. —Rutland, VT
- $22.84 - $25.24 an hour
- Microsoft Word
- Microsoft Outlook
- Writing skills
- Health savings account
- Health insurance
Quick Apply
4h
VT WFW Employment Specialist
Interactive Government Holdings, Inc. —Rutland, VT
- Full-time
- Writing skills
- Research
- Mid-level
- Health savings account
- Health insurance

I want to receive the latest job alert for Client Services Manager in Rutland, VT

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Client Services Manager jobs near Rutland, VT

Developmental Services Quality Manager

Rutland Mental Health Service, Inc. -
Rutland, VT

Quick Apply

Job Details

$63,000 - $70,500 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance
Flexible schedule
Life insurance

Qualifications

Driver's License

Full Job Description

Community Care Network is looking for a Developmental Services Quality Manager to join our team!

Community Care Network is comprised of Rutland Mental Health Services and Rutland Community Programs. Our mission is to enhance the well-being of our communities, individuals and families through a responsive, innovative and collaborative human service

About the Role:

A member of the Quality Team, the Developmental Services (DS) Quality Manager develops and engages in quality improvement activities to ensure quality, safety, and compliance expectations are met, including review of required documentation. Conducts analysis of data and trends—establishing innovative, streamlined approaches to ensure staff maintain compliance with maximized efficiency.

The DS Quality Manager works closely with the Administrative Team, Program Directors, and other members of the Quality Team to ensure preparedness for Quality Service Reviews, Agency Designation, and Provider Agreement-related reporting.

Responsibilities:

Provide leadership and oversight of quality assurance and quality improvement across all Developmental Services programs.
Ensure consistent practices in client placements, service coordination, service delivery, monitoring and support.
Establish and enforce standards for quality, compliance, and documentation.
In coordination with the Director of DS, establishes and monitors key performance indicators (KPIs) and benchmarks to evaluate the effectiveness of services and identify areas for improvement.
Develops and maintains forms, tools, processes, guides, etc., to enhance quality and compliance as needed.
Reviews Critical Incident Reports (CIRs) and event reports for accuracy, completeness, and alignment with regulatory guidelines prior to submission. Provides feedback to staff as needed. Follows-up with State regulators as needed.
Identify discrepancies, risks, or non-compliance and require corrective action.
Assesses documentation for quality and compliance; provides feedback and follow-up.
Facilitates Peer Reviews, assures feedback and follow-up are provided. Recommend system changes and training based on results.
Analyzes data, tracks trends, and prepares reports to allow teams to accurately monitor quality and compliance measures.
Oversight of internal and external audits and inspections to include preparation for the program’s redesignation, group home licensing, CNN outcome reporting and annual Quality Services Reviews.
Makes recommendations to Leadership for Continuous Quality Improvement.
Interfaces with State Regulators around rules and regulation changes, CIRs, systems practices, etc.
Provides clear expectations, ongoing support, feedback, and supervision to direct reports.
Ensure staff are compliant with all mandatory training.
Facilitates quality improvement activities based on annual satisfaction surveys.
Stays informed about best practices and new approaches/expectations.
Participate in meetings, trainings, in-services and supervision as required.
Participates in the overall planning, development, and evaluation of services including the agency’s strategic plan, outcome measures, and Local System of Care Plans.
Coordinate with Care Coordinators, Direct Support Professionals and other staff as appropriate to resolve identified issues; escalate unresolved concerns as appropriate.
Conduct timely and comprehensive reviews of: Public Safety/Act 248 records, Peggy’s Law disclosures.
Responsible for providing Developmental Services on-board training including, but not limited to, pre-service, in-service, Person-Centered Planning, Therapeutic Options, SOTIPS, VOTIPS, Behavioral Support Plans, and Community Behavioral Support Plans.
In Collaboration with the DS Nursing Supervisor, support auditing and monitoring efforts to enhance Developmental Services Medication Administration program.
Oversee the Developmental Services training program to ensure training plans are consistently implemented and effective, training content is current and compliant, staff competency is documented and maintained.
Ensure training progress and outcomes are documented and reviewed at least semi-annually with Director of DS and Director of Quality Assurance and Compliance.
Other duties as assigned.

Qualifications:

Bachelor’s degree in related field.
4 years minimum experience in developmental disabilities services or mental health services required. Experience in quality-related activities preferred.
Eligible for Qualified Developmental Disabilities Professional (QDDP) status.
Demonstrated knowledge of developmental disabilities service systems, person-centered planning principles, and applicable state and federal regulations.
Knowledge of Vermont Developmental Services regulations, licensing standards, Agency of Human Services requirements, and quality review processes preferred.
Strong analytical skills with the ability to collect, interpret, and present data to identify trends, risks, and opportunities for improvement.
Excellent written, verbal, and interpersonal communication skills, including the ability to effectively collaborate with staff, leadership, regulatory agencies, individuals served, and community partners.
Demonstrated proficiency with electronic health records, Microsoft Office applications, data management systems, and reporting tools.
Must have a valid driver’s license, reliable transportation with personal automobile liability insurance coverage at or above the levels mandated by the State of Vermont
*Successful completion of a criminal history background check after hire.

Benefits:

Competitive salary $63,000.00 - $70,500.00 (compensation is typically dependent upon experience)
Comprehensive Benefit Package
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Career Training and Development
Collaborative and engaging team meetings with supervision

Our work is guided by our Core Values of Trust, Accountability, Respect, Cultural Competence, Person-Centered Care, and Continuous Learning and Growth.

CCN is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

Client Services Manager jobs in Rutland, VT

Developmental Services Quality Manager

District Manager

Client Manager - Benefits Division

Overnight Addiction Recovery Nurse

Child Outpatient Clinician- $2,000 Sign On Bonus*

Licensed Salon Manager

Project Manager

General Manager - Rutland Northeast Supervisory Union Nutrition

Industrial Construction Project Manager

Construction Project Manager Commercial

Solar Field Technician - Rutland, VT

RN Manager

Journeyman Electrician - Rutland, VT

Banking Associate - Rutland, VT

Motor Vehicle Direct Client Service Specialist I - Temporary

Care Manager

Retail Banker I - Rutland, VT

Universal Banker

Care Manager - Child and Family Outpatient Services

VT WFW Employment Specialist

I want to receive the latest job alert for Client Services Manager in Rutland, VT

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected