Top 4523 Client Services Manager Jobs in Seattle, WA

Client Manager
Confidential —Seattle, WA
- $115,000 - $130,000 a year
- Full-time
- Background check
- 7 years
- Ability to walk for extended periods
- Health savings account
- Disability insurance
7d
Customer Account Manager (Remote opportunity)
Nestlé USA —Seattle, WA
- $120,000 - $160,000 a year
- Remote
- Bachelor's degree
- Contracts
- Senior level
- Health insurance
- 401(k) matching
1d
Project Engineer-Landscape Construction
Nussbaum Group —Redmond, WA
- $65,000 - $80,000 a year
- Email
- Background check
- Microsoft Excel
- Customer service
- Health savings account
- Paid holidays
Quick Apply
Civil Engineering Principal-in-Charge/Vice President - Transportation
Huitt-Zollars —Seattle, WA
- $200,000 - $240,000 a year
- Full-time
- Civil engineering
- 11+ years
- Office
- Commuter assistance
- AD&D insurance
Quick Apply
Classroom LBA/BCBA
Academy for Precision Learning —Seattle, WA
- $80,000 - $100,000 a year
- Full-time
- Background check
- School experience
- Classroom
- Health insurance
- Dental insurance
Quick Apply
Trucking Account Manager
Oak Harbor Freight Lines —Woodinville, WA
- $82,000 - $95,000 a year
- Full-time
- Clean driving record
- Bachelor of Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Sr. Estimator
NorthStar CG, LP —Issaquah, WA
- From $110,000 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Diesel Bus Mechanic up to 50 an hour
TransWest Mobility —Seattle, WA
- $25 - $50 an hour
- Full-time
- CDL B
- ASE Certification
- Writing skills
- Paid training
- Paid holidays
Quick Apply
4h
Speech Language Pathologist
Reliant Rehabilitation —Federal Way, WA
- $45 - $65 an hour
- Full-time
- Skilled nursing facility
- Computer literacy
- English
- Loan repayment program
- Health insurance
IOP Therapist
OCD Anxiety Centers —Federal Way, WA
- $75,000 - $90,000 a year
- Full-time
- Mid-level
- 2 years
- Communication skills
- Paid training
- Continuing education credits
Quick Apply
Diesel Bus Mechanic up to 50 an hour
TransWest Mobility —Redmond, WA
- $25 - $50 an hour
- Full-time
- CDL B
- ASE Certification
- Writing skills
- Paid training
- Paid holidays
Quick Apply
4h
Staff Attorney
ReWA —Seattle, WA
- $87,750 - $97,500 a year
- Full-time
- Hybrid work
- Background check
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
Property Manager
Wallace Properties —Bellevue, WA
- $80,000 - $95,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Quick Apply
Occupational Therapist
Reliant Rehabilitation —Federal Way, WA
- $45 - $65 an hour
- Full-time
- Skilled nursing facility
- Computer literacy
- English
- Loan repayment program
- Health insurance
Branch Manager
WaFd Bank —Bainbridge Island, WA
- $80,170 - $103,695 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid parental leave
- AD&D insurance
Field RN Case Manager
SW Sugar Land Company —Seattle, WA
- $80,000 - $100,000 a year
- Full-time
- Remote
- Spanish
- Nursing
- RN License
- Health insurance
- Dental insurance
Quick Apply
5d
System Support Specialist - Property Management
GRE Management —Seattle, WA
- From $90,000 a year
- Full-time
- Background check
- Microsoft Access
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
6d
Youth Mobile Crisis Supervisor
Compass Health —Everett, WA
- $78,249.60 - $110,682.92 a year
- Full-time
- LMFT
- Master of Social Work
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Project Manager
Haskett works —Seattle, WA
- $80,000 - $90,000 a year
- Weekends as needed
- Carpentry
- Customer service
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
4d
Senior Project Architect / Project Manager - Federal
Stantec —Seattle, WA
- $141,600 - $212,400 a year
- Full-time
- Microsoft Word
- Construction site
- 11+ years
- Wellness program
- Health savings account

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Client Services Manager jobs near Seattle, WA

Client Manager

Confidential
Seattle, WA

Apply Now

Job Details

Full-time
$115,000 - $130,000 a year
7 days ago

Benefits

Health savings account
Disability insurance
401(k) 3% Match
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program

Qualifications

Operational analysis
Teamwork
Revenue forecasting
Team development
Project leadership
Process management

Full Job Description

We are seeking an experienced Client Manager to oversee a portfolio supporting a key national client across multiple locations.

This leadership role is responsible for driving operational excellence, developing high-performing leadership teams, strengthening executive client relationships, and ensuring consistent service delivery across a geographically dispersed portfolio. The ideal candidate is a strategic, hands-on leader with extensive multi-site operations experience, strong financial acumen, and a passion for delivering an exceptional client experience.

Location: Seattle WA
Travel: Up to 25%

Key Responsibilities:

Team Leadership

Lead, coach, and develop site managers and operational leaders across a multi-state portfolio.
Build a high-performing culture focused on accountability, engagement, and continuous improvement.
Establish clear performance expectations, operational goals, and customer service standards.
Develop succession plans and strengthen the internal leadership pipeline.
Ensure proper staffing levels and compliance with Service Level Agreements (SLAs).
Conduct performance evaluations, coaching, and employee development discussions.

Client Relationship Management

Build and maintain trusted partnerships with executive-level client stakeholders.
Serve as the primary escalation point for operational and client-related issues.
Lead Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs).
Maintain high client satisfaction through proactive communication and exceptional service delivery.
Foster consistent communication between client leadership and internal operations teams.

Strategic Planning & Operational Excellence

Develop and execute operational strategies that support client objectives and business growth.
Lead process improvement initiatives focused on quality, efficiency, and service delivery.
Implement governance standards and operational best practices across all locations.
Coordinate special projects and support business growth initiatives.
Monitor KPIs and SLAs to ensure consistent operational performance.

Financial Management

Manage portfolio P&L performance, budgeting, forecasting, payroll, billing, revenue, and profitability.
Identify opportunities to improve operational efficiencies while maintaining exceptional service levels.
Ensure financial targets and operational metrics are consistently achieved.

Safety & Compliance

Promote a safe work environment while ensuring compliance with company policies and regulatory requirements.
Conduct regular site audits and operational reviews.
Maintain compliance with OSHA, EEOC, State Workplace Violence Prevention Plan, and all applicable policies.
Investigate and report incidents, security concerns, and compliance issues promptly.

Qualifications

7–10+ years of progressive experience leading large, multi-site operations.
Proven success managing geographically dispersed teams of 100+ employees across multiple locations
Experience leading managers and developing high-performing leadership teams.
Demonstrated success building executive-level client relationships within complex organizations.
Strong experience managing KPIs, SLAs, operational metrics, and service delivery.
Financial management experience, including P&L ownership, budgeting, forecasting, and profitability.
Excellent leadership, communication, coaching, and conflict resolution skills.
Strong strategic planning, organizational, and decision-making abilities.
Project or program management experience is preferred.
High level of integrity, professionalism, and business acumen.

Preferred Industry Experience

Experience managing one or more of the following workplace service operations is highly preferred:

Mailroom Operations
Print & Copy Services
Reception & Front Desk Operations
Shipping & Receiving
Office Services
Records Management
Workplace Experience & Hospitality
Facilities Management
Business Process Outsourcing (BPO) or Managed Services

What You'll Bring

Executive presence with the ability to influence stakeholders at all organizational levels.
A collaborative leadership style that develops managers through coaching, accountability, and empowerment.
A client-first mindset with a passion for building long-term partnerships.
Strong operational discipline balanced with strategic thinking and continuous improvement.
Data-driven decision-making using KPIs, SLAs, and financial metrics to drive performance.
Excellent judgment, communication, and the ability to effectively escalate critical issues when appropriate.

Reporting Structure

Reports to the Senior Client Director

Physical Requirements

Ability to sit, stand, walk, bend, kneel, and move throughout client locations for extended periods.
Ability to lift, push, or pull up to 40 pounds and move materials using wheeled carts up to 60 pounds.
Frequent computer, phone, and video conferencing work.
Ability to travel up to 25%, based on business needs.

Pay: $115,000.00 - $130,000.00 per year

Benefits:

401(k)
401(k) 3% Match
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

Client Services Manager jobs in Seattle, WA

Client Manager

Customer Account Manager (Remote opportunity)

Project Engineer-Landscape Construction

Civil Engineering Principal-in-Charge/Vice President - Transportation

Classroom LBA/BCBA

Trucking Account Manager

Sr. Estimator

Diesel Bus Mechanic up to 50 an hour

Speech Language Pathologist

IOP Therapist

Diesel Bus Mechanic up to 50 an hour

Staff Attorney

Property Manager

Occupational Therapist

Branch Manager

Field RN Case Manager

System Support Specialist - Property Management

Youth Mobile Crisis Supervisor

Project Manager

Senior Project Architect / Project Manager - Federal

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