Top 185354 Client Solutions Lead Jobs

Manager - Account Management
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Solutions Operations Lead
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Very LLC —Remote
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Credentialing Team Lead
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Content Manager
Terra —Remote
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- Full-time
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- 7 years
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Lead Solutions Engineer
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Trainer
Member Access Processing —Remote
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Senior Client Solutions Manager
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10d
Customer Success Specialist
InsCipher —Remote
- $23 - $26 an hour
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- Bachelor's degree
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- 1 year
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10d

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Manager - Account Management

Hamilton Exhibits -
Indianapolis, IN

Quick Apply

Job Details

Full-time
$90,000 - $125,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program

Qualifications

Customer communication
Employee relationship building
Customer support
Account management experience
Time management

Full Job Description

The Manager of Account Management leads and develops the Account Management team to ensure successful planning, execution, and delivery of custom exhibits, events, and experiential marketing projects. This role oversees workflow, resource allocation, client communication standards, and project performance, ensuring projects are delivered on time, within budget, and aligned with client expectations and brand standards. The Manager – Account Management also maintains a client list that includes but is not limited to, house accounts and complex clientele. The ideal candidate brings strong leadership, exhibits industry knowledge, operational excellence, and the ability to drive a collaborative, solutions-oriented culture.
This position does have supervisory responsibilities.

Performance will be evaluated based on fulfilling the responsibilities of the position described in a timely, accurate, professional and responsive manner; participating as part of a team; and developing and maintaining positive relationships with departments, clients, and supplier partners.

Key Responsibilities:

Leadership + Team Development

Lead, mentor, and coach a team of Account Managers and Account Coordinators, fostering growth, accountability, and high performance with the support of the Supervisor of Account Coordination
Establish clear project management standards, workflows, and best practices
Conduct regular team meetings, performance reviews, and training initiatives
Support hiring, onboarding, and development of project management staff

Project Oversight + Execution

Oversee project timelines, budgets, scopes, and quality across all assigned accounts and builds
Ensure consistent project documentation, communication, and change of scope management
Review project plans, estimates, and production drawings for accuracy and feasibility
Serve as an escalation point for complex client or project issues, providing guidance and solutions

Client & Stakeholder Communication

Maintain strong client relationships and ensure satisfaction throughout project lifecycle
Support Account Managers in managing client expectations and communication strategies
Collaborate with Sales, Design, Estimating, Production, and Logistics to align project objectives

Operational Excellence

Drive continuous improvement in processes, scheduling, and resource planning
Monitor KPIs, profitability, labor usage, and material costs across projects
Support annual budget planning and capacity forecasting
Ensure compliance with safety standards, company policies, and industry best practices

Education + Qualifications:

Bachelor’s or associate's degree is preferred
3+ years of working experience as account manager in the trade show industry preferred
Proficient leadership skills to keep team members assigned to your projects motivated, resolve conflicts, and make hard decisions
Advanced time management, analytical, and problem-solving skills
Exceptional client-facing and internal written, verbal, and listening skills
Advanced organizational skills, including attention to detail and multi-tasking skills
Proficiency in Microsoft applications, QuickBase preferred
Proficient self-starter with positive attitude and a customer service mindset
Ability to actively listen, identify needs, and build relationships
Proficient time-management skills; ability to work under pressure to establish and meet reasonable and attainable deadlines, adapt to peak volume, and rush orders
Ability to prioritize and manage several milestones and projects efficiently
Ability to work effectively with team members at all levels and personalities with a positive attitude
Must be able to work overtime, and at times, with minimal notice

Physical Requirements

Ability to remain in a sedentary position, often standing or sitting for prolonged periods
Ability to alternate between sitting, standing, and walking

Job Type: Full-time

Pay: $90,000.00 - $125,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

Client Solutions Lead jobs

Manager - Account Management

Influencer Marketing Team Lead

Licensed ACA Health Insurance Agent

Client Servicing Solutions Lead - Senior Vice President

Senior Account Executive - Private Client/HNW

Business Consultant

Client Success Lead

Customer Service Representative

Team Lead, Client Success

Other Positions

Curriculum Development Manager and Lead Training Facilitator

Solutions Operations Lead

Processing Manager

Client Engagement Lead - US

Credentialing Team Lead

Content Manager

Lead Solutions Engineer

Trainer

Senior Client Solutions Manager

Customer Success Specialist

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