Top 169551 Client Solutions Lead Jobs

Account Manager
Upfluence —New York, NY
- $65,000 - $85,000 a year
- Full-time
- English
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Behavioral Health Consultant / SME
AGS Health Private Limited —Remote
- 8 hour shift
- Remote
- HIPAA
- 3 years
- Master's degree
Quick Apply
Change Management Consultant
TeamSoft IT Solutions —Madison, WI
- $65 - $75 an hour
- Contract
- 7 years
- Senior level
- Leadership
Quick Apply
Lead Consultant
Sonsoft Inc —Redmond, WA
- Full-time
- Azure
- Microsoft Office
- Analysis skills
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Lead Consultant
Sonsoft Inc —Charlotte, NC
- Full-time
- Azure
- Microsoft Office
- Analysis skills
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Team Lead, Client Success
PatientNow —Remote
- $90,000 - $100,000 a year
- Full-time
- Remote
- Analysis skills
- Mentoring
- Training & development
Quick Apply
Client Success Lead
Affirm —Remote
- $110,000 - $187,500 a year
- Remote
- Analysis skills
- Presentation skills
- Contracts
- Employee stock purchase plan
- Health insurance
Customer Success Specialist
InsCipher —Remote
- $23 - $26 an hour
- Full-time
- Remote
- Bachelor's degree
- Organizational skills
- 1 year
- Paid holidays
- Health insurance
Quick Apply
8d
Market Lead and Client Success Manager
Mae Health —Remote
- $95,000 - $100,000 a year
- Full-time
- Remote
- Presentation skills
- US work authorization
- Senior level
Quick Apply
Client Success Analyst
mPulse Mobile —Remote
- Full-time
- Remote
- 5 years
- Bachelor of Science
- SQL
- Disability insurance
- Health insurance
Quick Apply
Client Solutions Partner, Advertising (Restaurants, Mid Market)
Uber —San Francisco, CA
- $116,667 - $143,333 a year
- Full-time
- Office
- 3 years
- Organizational skills
10d
Senior Client Solutions Manager
RWS Group —Remote
- Full-time
- Remote
- Mentoring
- US work authorization
- Senior level
8d
Fractional Customer Service (Claims) Manager
Silva-Lining HR —Remote
- Part-time
- Remote
- Mid-level
- Analysis skills
- Bachelor's degree
Quick Apply
Senior Client Onboarding Specialist
CADEX —Remote
- $75,000 - $80,000 a year
- Full-time
- Remote
- English
- Bachelor's degree
- Travel
Quick Apply
10d
Client Success Manager
springbig —Remote
- Full-time
- Remote
- Senior level
- Leadership
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Client Success Coordinator
TechnologyAdvice —Remote
- $50,000 - $59,000 a year
- Remote
- Mid-level
- US work authorization
- Communication skills
- Paid parental leave
- AD&D insurance
Quick Apply
Client Services Manager (Remote)
Businessolver, Inc. —Remote
- $79,000 - $107,000 a year
- Remote
- Mid-level
- 3 years
- Quality control
Manager, Client Success
GoodRx —Remote
- $124,000 - $216,000 a year
- Full-time
- 3 years
- Supervising experience
- Product management
- Employee stock purchase plan
- Paid holidays
9d
Implementation Specialist – Customer Onboarding & Training (CMMS)
Information Professoinals, Inc. (eWorkOrders) —Remote
- $45,000 - $65,000 a year
- Full-time
- Remote
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
10d
Client Experience Manager
Tixr —Remote
- $75,000 - $85,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Analysis skills
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply

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Account Manager

Upfluence -
New York, NY

Quick Apply

Job Details

Full-time
$65,000 - $85,000 a year

Benefits

Stock options
Health insurance
Dental insurance

Qualifications

Customer communication
English
Data analytics
Data-driven problem-solving

Full Job Description

Account Manager

About Upfluence

Upfluence helps its customers tell their stories with powerful tools dedicated to the creator economy and social commerce.

Upfluence allows brands and agencies to collaborate with millions of social media creators and execute comprehensive influencer marketing campaigns. Since its launch in October 2016, Upfluence has yielded a monthly double-digit growth rate, and we are therefore seeking further expansion for our team and offices. Our rapidly growing global team is currently distributed between our NYC, Los Angeles, Mexico City, Lyon, and Paris offices.

As an Account Manager within the Customer Success department, you will play a crucial role in our client base's strategic growth and retention. You will be responsible for evaluating existing accounts, identifying opportunities for upsells and cross-sells, and maintaining high levels of customer satisfaction to ensure retention. This role demands a proactive approach to relationship management, with a keen focus on leveraging customer feedback and data to drive business outcomes.

Responsibilities

Conduct a thorough analysis of customer accounts to identify growth opportunities and areas for improvement. Develop and execute strategies for account expansion.
Relationship Building: Foster strong, lasting relationships with customers by providing consistent, high-quality approach and strategic advice.
Identify opportunities for upsells and cross-sells by understanding customer needs and aligning them with our product offerings. Work closely with sales and marketing teams to execute targeted campaigns.
Implement retention strategies to maintain and grow the customer base. Address and resolve any issues that may lead to customer churn.
Act as the voice of the customer within the organization. Gather customer feedback and collaborate with product, marketing, and sales teams to improve the overall customer experience.
Monitor and report account performance, including growth metrics and customer satisfaction scores. Use the data to inform and adjust strategies as needed.

Qualifications

Demonstrated ability to place the customer at the center of decision-making and strategy.
Excellent oral and written communication skills, with the ability to clearly articulate ideas, solutions, and value propositions to a variety of audiences. (All communications are in English) You will primarily be working with a US Market
Prior experience in a sales role is a plus, as is a proven track record of achieving sales targets.
Previous experience in an account manager or customer success role, with a strong understanding of customer success principles and practices.
Ability to think strategically and creatively to identify and pursue growth opportunities.
Comfort with CRM software and data analysis tools. Ability to use data to inform decision-making and strategy.
Strong collaboration skills, with the ability to work effectively across departments to achieve common goals.

What we have to offer

Extensive training in an environment that provides support to help you succeed
Clear career path and growth potential
Comprehensive compensation package
3-4 Weeks Vacation + Company Holidays
1 week of discretionary sick days
Hybrid work structure (Home/Office)
Stock options
Private Medical/Dental benefits (Gastos de seguro Mayores/Menores)
A diverse and international team
An entrepreneurial environment with room for growth

We offer a flexible hybrid work model, providing our employees with an office setting and the ability to work partially from home. We believe in work-life balance and provide access so we can make the best of our workdays.

Upfluence is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Quick Apply

Refine Your Search

Client Solutions Lead jobs

Account Manager

Behavioral Health Consultant / SME

Change Management Consultant

Lead Consultant

Lead Consultant

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Client Success Lead

Customer Success Specialist

Market Lead and Client Success Manager

Client Success Analyst

Client Solutions Partner, Advertising (Restaurants, Mid Market)

Senior Client Solutions Manager

Fractional Customer Service (Claims) Manager

Senior Client Onboarding Specialist

Client Success Manager

Client Success Coordinator

Client Services Manager (Remote)

Manager, Client Success

Implementation Specialist – Customer Onboarding & Training (CMMS)

Client Experience Manager

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