Top 59155 Client relationship manager Jobs

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Relationship Manager
Lyra Technology Group —Nashville, TN
- $75,000 - $80,000 a year
- Full-time
- Mid-level
- Business development experience
- Bachelor's degree
Quick Apply
Relationship Manager
AHS Staffing —Edmond, OK
- $70,000 - $85,000 a year
- Full-time
- Mid-level
- Office
- 3 years
6d
Client Success Manager
Included Health —Remote
- $93,850 - $122,856 a year
- Full-time
- 5 years
- Urgent Care
- Travel
- Paid parental leave
- Disability insurance
Quick Apply
Client Success Manager
PatientNow —Remote
- $70,000 - $90,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Communication skills
Quick Apply
Client Success Manager
Solovis —Remote
- Mid-level
- 1 year
Quick Apply
Client Relationship Manager - Seattle
FusionTek —Federal Way, WA
- $85,000 - $100,000 a year
- Full-time
- Hybrid work
- Azure
- Mid-level
- AWS
- Paid holidays
- Health insurance
Quick Apply
Client Relationship Manager
Nova 401(k) Associates —Houston, TX
- $70,000 - $95,000 a year
- Remote
- Background check
- 5 years
- Bachelor's degree
- Health savings account
- Disability insurance
Quick Apply
Client Service Manager
WithCoverage —Remote
- $100,000 - $140,000 a year
- Remote
- High school diploma or GED
- Senior level
- Associate's degree
- Disability insurance
- Health insurance
Success Manager
2W Technologies, Inc. —Remote
- Remote
- Mid-level
- Computer networking
Quick Apply
Level II Client Success Manager
Transact Campus —Remote
- Full-time
- Remote
- Microsoft Outlook
- Word processing
- Mid-level
- Commuter assistance
- Paid parental leave
Quick Apply
Corporate Account Manager - SPD
Chem Aqua —Remote
- $145,000 - $175,000 a year
- Remote
- Mid-level
- In-person
- Communication skills
- Paid parental leave
- Paid holidays
Quick Apply
Client Success Manager
Fetch —Remote
- $70,000 - $80,000 a year
- Full-time
- Remote
- Google Workspace
- Senior level
- 4 years
- Paid holidays
- Disability insurance
Quick Apply
14d
Client Success Relationship Manager
Vheda Health —Remote
- $120,000 - $150,000 a year
- Full-time
- Remote
- Bachelor of Science
- Bachelor's degree
- Continuous improvement
Quick Apply
5d
Client Relationship Manager - DC
FusionTek —Washington, DC
- $85,000 - $100,000 a year
- Full-time
- Hybrid work
- Azure
- Mid-level
- AWS
- Paid holidays
- Health insurance
Quick Apply
Client Experience Manager
Oregon Tilth, Inc. —Remote
- $73,000 - $84,000 a year
- Full-time
- 7 years
- Microsoft Office
- Analysis skills
Quick Apply
Client Success Relationship Manager
Vheda Health, Inc. —Remote
- $120,000 - $150,000 a year
- Remote
- Bachelor of Science
- Bachelor's degree
- Continuous improvement
Corporate Account Manager - Data Centers
Chem Aqua —Remote
- $165,000 - $200,000 a year
- Remote
- Mid-level
- Bachelor's degree
- In-person
- Paid holidays
- Disability insurance
Quick Apply
Client Relationship Manager
HireRight —Nashville, TN
- Full-time
- Background check
- Mid-level
- 3 years
- AD&D insurance
- Paid holidays
Client Relationship Manager
Capital Services —Towson, MD
- $80,000 - $110,000 a year
- Weekends as needed
- Hybrid work
- 7 years
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Client Relationship Manager
Cornerstone Capital Bank, SSB —Englewood, CO
- $115,000 - $130,000 a year
- Sales
- 5 years
- Office
7d

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Relationship Manager

Lyra Technology Group
Nashville, TN

Quick Apply

Job Details

Full-time
$75,000 - $80,000 a year

Qualifications

Customer communication

Full Job Description

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.

Lyra Technology Group is looking for a full-time Relationship Manager to join the team at one of our operating companies in Nashville, TN. The Relationship Manager is the single point of contact for the client and is responsible for all aspects of the client relationship, including a thorough understanding of the client's business.

Your work as the Relationship Manager includes several components:

Client Communication & Support

Respond to direct client communications
Follow up on escalated tickets to accurately communicate status to client
Proactively interact with clients to stay current on their business needs
Listen to understand client needs and escalate issues as requested
Serve as a client resource for compliance, regulatory, and technology questions

Account Management

Conduct timely Technology Business Reviews (TBRs) with existing clients to expand business and ensure continued relationship
Manage service quotes, contracts, lease agreements, and SLAs for the entirety of the client relationship lifecycle
Assist clients in proactively budgeting for current and future technology needs
Deliver onsite and virtual presentations showcasing how Company products and services demonstrate value to the client's business

Order & Project Management

Manage the full order process: spec work, create quote and cost justification, obtain client approval, prepare necessary paperwork, and coordinate with administrative and service teams to complete orders, schedule installs, and communicate with clients
Work closely with the PMO to accurately communicate project status, gather needed information, and follow up on outstanding issues

Systems & Reporting

Enter all client-related work activity into ConnectWise to ensure accountability and accurate reporting
Consistently maintain ConnectWise with information needed by all departments to successfully care for clients and opportunities
Review open tickets, SmileBack, and BrightGauge for areas of improvement or concern

Business Development

Develop a deep understanding of client needs and propose additional technology solutions to meet those needs
Proactively reach out to clients to share new knowledge, products, or services that may be of value

Internal Collaboration

Work closely with technical team leaders to establish and maintain strong working relationships
Prepare and present client overviews during daily huddles so the internal team can better understand the client and how to best support them
Participate in open house and networking events on occasion

Our ideal Relationship Manager has the following qualifications:

Education & Experience

Bachelor's degree or equivalent work experience desired
2+ years of successful inside or outside sales or account management experience; technical sales preferred
Proven track record of managing client commitments, negotiating, and closing sales

Client Relationship Skills

Ability to establish, grow, and maintain long-term client relationships
Demonstrated success in developing client relationships that result in additional sales
Strong understanding of client sales dynamics and the needs of small to medium-sized businesses

Industry Knowledge

Basic understanding of the Managed Services Provider (MSP) business model
Familiarity with how SMB clients operate and make technology decisions

Communication & Interpersonal Skills

Excellent verbal and written communication skills, including telephony and active listening
Strong interpersonal, negotiation, and client care skills
Ability to prepare clear written communications and professional materials

Organization & Adaptability

Excellent organizational and presentation skills
Ability to multi-task, adapt quickly to change, and perform well in a fast-paced environment
Ability to work both independently and collaboratively

Technical Skills

Technology savvy with proficiency in standard business software

The targeted base compensation for this role is $75,000-$80,000 and will operate out of Nashville, TN in a hybrid model. If you're motivated by meaningful client relationships, strategic selling, and a dynamic work environment—we want to hear from you.

Quick Apply

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