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Clinical Programs Manager

TeamHealth -
Remote

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Job Details

Full-time
10 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Confidential information handling
Microsoft Excel
Hospital project management
Operational management
Writing skills
Project management experience in healthcare
Healthcare practice operations management
Desktop applications
Scalability
Emergency medicine
Managing projects
Emergency room experience
Productivity software
Video conferences (communication methods)
Emergency room patient flow management
Healthcare performance metrics analysis
Project stakeholder communication
General management
Stakeholder relationship building
Cross-functional communication
Nursing
Stakeholder management
Emergency care

Full Job Description

Clinical Programs Manager

United States

External Job Description and Responsibilities

Job Description Overview:

The Emergency Medicine (EM) of Clinical Programs Manager is a key leadership role responsible for advancing operational performance, clinical effectiveness, and strategic initiatives across Emergency Departments (EDs) within the organization. This role combines clinical expertise with operational and analytical acumen to enhance throughput, performance metrics, patient experience, and quality outcomes at scale.

This individual partners with clinical and operational leadership to improve ED throughput, optimize performance metrics, and drive consistent, high-quality care delivery across a geographically diverse footprint. The role requires a strong clinical Emergency Medicine background, deep operational experience, and a strong understanding of throughput metrics, patient flow, project management and performance improvement methodologies. In addition, be able to demonstrate success leading complex, multidisciplinary initiatives at scale.

Essential Job Functions and Additional Responsibilities:
Disclaimer: The list below is intended to describe the general nature and level of work performed by people assigned to this classification. It is not to be considered an exhaustive list of essential job functions or duties performed by the people so classified, nor is it intended to limit or modify the authority of any supervisor to assign work to the employee or to provide direction and oversight to the employee.
Work Environment

Regular attendance at work is 40 hours a week, five days a week on weekdays, during regular business hours, and as needed thereafter.
Availability and ability to appear on video on Zoom and other meetings, which may require virtual or in-person attendance.
Minimal travel is required.
Prolonged sitting, including prolonged work in front of a computer, including the use of a keyboard and screen.
Position requires manual dexterity and frequent use of the computer, telephone, office equipment, and the ability to perform repetitive motions required to meet productivity standards to comply with the essential functions of the job. Also, it requires physical and mental stamina to work additional hours beyond the regular schedule as needed.

Duties and Responsibilities

Oversee ED operational performance across multiple groups, identifying trends and opportunities to improve efficiency, effectiveness, and quality outcomes at scale.
Collaborate closely with group leadership, Vice Presidents of Operations, Regional Medical Directors, System Medical Directors, and Facility Medical Directors to improve department metrics and identify opportunities for growth expansion and innovation.
Facilitate communication and alignment across a broad set of stakeholders with varying priorities and backgrounds.
Partner with Performance Improvement Consultants (PIC) and Regional Performance Directors to implement and disseminate best practices across the enterprise.
Lead large-scale, complex, cross-functional projects and strategic initiatives involving clinical, operational, and administrative stakeholders.
Lead the development and execution of national Emergency Medicine strategic initiatives, with a focus on ED throughput optimization and ensure measurable, sustained improvements.
Lead special projects aligned with Emergency Medicine service line priorities.
Establish structured project plans, governance models, and performance tracking mechanisms to ensure successful execution and scalability of projects.
Review and conduct deep-dive analyses of quarterly performance metrics, to identify root causes and translate data into actionable insights and plans to address identified opportunities.
Monitor and analyze performance data, including throughput, quality, and patient experience metrics across all regions.
Identify high-performing and underperforming sites and collaborate with operational and clinical leadership to implement targeted improvement strategies.
Performs other duties as assigned

Requirements

Qualifications and Experience:

Clinical Nursing background required, with significant experience in emergency medicine
Prior experience as an Emergency Department Manager within a large hospital or health system
Demonstrated success leading operations or initiatives across multiple sites, regions, or markets
Strong experience in designing and implementing scalable operational solutions
Proven track record managing complex, multidisciplinary projects in a healthcare environment
Advanced analytical skills with the ability to interpret data and drive enterprise-level decision-making
Deep understanding of ED throughput, operational workflows, and performance metrics
Exceptional communication, both verbally and in writing; analyze complex issues and provide accurate, well-reasoned information.
Strong organizational and stakeholder management skills
Ability to influence without direct authority across a matrixed organization
Highly motivated, self-directed, and solutions-oriented
Knowledge of project management methods is highly desirable
Excellent interpersonal skills, including the ability to communicate effectively with Teamhealth and client leaders and influencers (i.e., C-Suite, Group Presidents, operational and clinical leadership, directors, managers, physicians) are required.
Exhibit strong negotiation, presentation, and organizational skills.
Apply sound judgment, decision-making, critical thinking, and analytical abilities.
Intermediate proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
PowerBI experience preferred
Proven ability to handle confidential information with discretion.
Demonstrated ability to manage a diverse portfolio of projects
Knowledge of project management methods is highly desirable.

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Job Benefits

TeamHealth is proud to be the leading physician practice in the U.S., providing exceptional patient care together. TeamHealth has been recognized as one of the “165 Top Places to Work in Healthcare” for 2026 by Becker's Hospital Review. TeamHealth has also been recognized by Newsweek as one of America’s Greatest Workplaces in Health Care for 2025. We continue to grow across the U.S., from our Clinicians to Corporate Employees. Join Us!

What We Offer:
Career Growth Opportunities
Benefit Eligibility (Medical/Dental/Vision/Life), the first of the month following 30 days of employment
401K (Discretionary matching funds available)
Generous PTO
8 Paid Holidays
Equipment Provided for Remote Roles

Full-time employees are eligible for an excellent comprehensive benefits package to include: 401(k) plan, health, dental, and vision insurance, PTO, LTD, STD, FSA, group term life insurance, and employee assistance program.

Location

Remote

Working Level

Full-Time

Apply Now

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