Top 34011 Clinical Support Representative Jobs

Patient Access Representative
The Center for Cancer and Blood Disorders —Dallas, TX
- Full-time
- Bilingual
- HIPAA
- Administrative experience
- Free parking
- Health insurance
Quick Apply
Part Time Customer Service Representative (Teleradiology Support)
Valor Network —Remote
- $20 - $25 an hour
- Part-time
- Remote
- HIPAA
- High school diploma or GED
- Communication skills
Quick Apply
Patient Services Representatives - Remote
American Health Connection Inc —Remote
- From $17 an hour
- Weekends as needed
- Remote
- Bilingual
- Background check
- Primary Care
- Paid training
- Health insurance
Quick Apply
Call Center Pharmacy Technician Representative
Outcomes —Remote
- $18 an hour
- Part-time
- Remote
- Background check
- Spanish
- Computer literacy
- Wellness program
- Paid parental leave
Quick Apply
Patient Service Representative - Billing
Midi Health —Remote
- $23 an hour
- Full-time
- Remote
- Mid-level
- US work authorization
- 2 years
- Dental insurance
- Paid time off
Quick Apply
Customer Service Representative-Clinical (Remote- $15/hr)
American Specialty Health Incorporated —Remote
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Travel
- Work from home
4d
AR Call Representative 1
Performance Home Medical —Houston, TX
- Full-time
- Remote
- Entry level
- AD&D insurance
- Paid holidays
Quick Apply
Member Support Representative Lead
Foodsmart —Remote
- $60,000 - $75,000 a year
- Weekends as needed
- Remote
- Mid-level
- Supervising experience
- Case management
- Health insurance
- Dental insurance
Quick Apply
10d
Patient Access Representative
Clinical Health Network —Remote
- $17.00 - $25.50 an hour
- Weekends as needed
- Remote
- Medical office experience
- HIPAA
- No high school diploma
- Health savings account
- AD&D insurance
Clinical Research Coordinator
Blue Ridge Associates in Neurology —Remote
- Remote
- Nursing
- Patient monitoring
- HIPAA
Quick Apply
Clinical Study Data Reviewer
IUVO BIOSCIENCE OPERATIONS, LLC —Remote
- $60,000 - $74,000 a year
- Remote
- Computer literacy
- Writing skills
- HIPAA
Quick Apply
10d
Clinical Research Support Specialist
Veeva Systems —Remote
- $50,000 - $75,000 a year
- Weekends as needed
- Remote
- English
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Customer Service Representative
Firstsource Healthcare —Remote
- $15 an hour
- Weekends as needed
- Remote
- HIPAA
- High school diploma or GED
- Children
Patient Account Representative
PRN Physical Therapy —Remote
- $18 - $20 an hour
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Medical terminology
- Loan repayment program
- Health insurance
Quick Apply
Scheduling and Prior Authorization Representative- Remote
McKenzie Health —Watford City, ND
- Weekends as needed
- Remote
- Background check
- Word processing
- Computer literacy
- 403(b) matching
- Employee assistance program
Quick Apply
11d
Patient Service Resolution Representative
US Acute Care Solutions —Remote
- $14.53 - $26.88 an hour
- Full-time
- Remote
- Microsoft Outlook
- Basic math
- HIPAA
- Paid parental leave
- Health savings account
3d
TextCare Specialist
One to One Health —Chattanooga, TN
- 12 hour shift
- Remote
- Writing skills
- English
- High school diploma or GED
Quick Apply
Central Scheduling Coordinator
Urology of Indiana —Indiana
- $16 - $25 an hour
- Full-time
- Remote
- Surgery
- Word processing
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
Pharmacy Care Representative - Work From Home New Jersey
CVS Health —New Jersey
- $17.00 - $31.30 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Outlook
- Windows
- Paid holidays
- Health insurance
12d
Clinical Support Representative
Steris —Kansas City, MO
- $70,000 - $85,000 a year
- Full-time
- Inventory management
- Mid-level
- Critical & Intensive Care
- Mileage reimbursement
- Disability insurance

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Patient Access Representative

The Center for Cancer and Blood Disorders -
Dallas, TX

Quick Apply

Job Details

Full-time

Benefits

Free parking
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Teamwork
Administrative experience
High school diploma or GED
Medical administrative support
Medical records

Full Job Description

We want you to join our team! The Center for Cancer and Blood Disorders has more than 60 cancer specialists and 400 healthcare professionals representing many different areas of medical and administrative services across 22 locations throughout North Texas. Candidate will be based in Dallas, but must be willing to travel to Plano and McKinney locations to provide coverage if needed.

JOB DESCRIPTION:

Under the general direction of the Patient Access Manager, the Patient Access Representative is responsible for performing a variety of administrative duties for the providers and staff of “The Center”. This may include, but not limited to, technical support for on-line assistance, answering general questions about services “The Center” provides, forwarding messages to triage, routing calls to physician offices for scheduling assistance and escalating complaints to the appropriate supervisor for assistance. Responds positively to change and demonstrates the ability to be flexible in the work environment, including changes in job functions, patient volumes, and working hours. Takes on the initiative to learn new skills and is willing to participate and share expertise. Performs daily activities of assigned patient access areas, call center operations, front-desk check-in and co-pay collection activities.

● Performs all required patient check-in duties; verifying demographic and financial information while maintaining HIPAA at all times

● Collects co-pays and deductibles as required and provides support services to patients and medical staff upon request

● Responds to and resolves routine inquiries, complaints and concerns through inbound phone calls and or other electronic requests.

● Ensures a positive and exemplary experience with all customers of “The Center” by focusing on customer satisfaction and resolution.

● Provide accurate, valid and complete information to customers of “The Center” by using the right methodologies and tools provided

● Ability to identify emergency situations and remaining calm; providing a professional demeanor at all times

● Quickly escalate priority issues to the appropriate clinical personnel or Patient Access Manager, providing pertinent information based on facts and not emotions.

● Ability to document all customer phone interactions accurately to ensure optimal services and outcomes.

● Requests patient medical records upon request; obtaining the proper authorizations

● Maintains files, generates daily payment reports and verifies cash drawer against report.

● Answers incoming patient phone calls, takes messages, and directs escalated calls to the Patient Access Manager

● Other duties as assigned

● Demonstrates an in-depth understanding of standard workflows related to the front desk check-in process and phone operations systems

Customer Service:

· Ensure a high level of customer service in interactions with patients and their families, physicians, staff and vendors by phone and in person

● Demonstrates a genuine interest in helping our patients, providers, and other employees by using excellent communication (verbal/non-verbal) skills, being polite, friendly, patient, and calm under extreme pressure.

● Maintain composure when dealing with emergency situations and responding professionally.

● Effectively communicates with clinical areas and other departments to resolve issues that impact patient care and immediately escalating issues that cannot be resolved to the Patient Access Supervisor and/or Patient Access Manager.

● Acts as a team player.

Quality Assurance

● Maintains a high level of productivity and accuracy for work performed based on departmental standards. Maintains a thorough knowledge of policies, procedures, and standard work ethic within the department to successfully perform duties on a day-to-day basis.

Education, experience and skills required for consideration:

● High School Diploma or equivalent

● At least 1 year front office experience in a clinic or hospital setting preferred

● Medical terminology and electronic medical record experience is preferred.

● Ability to demonstrate competencies such as communication, customer service, initiative, professionalism, stewardship, and teamwork required.

● Previous experience in a fast-paced call center preferred

● Responds positively and remains flexible to a changing work environment

● Adjusts well to changes in job functions, patient volumes, and work hours based on clinic needs

● Maintains commitment to our extraordinary patient care standards and guidelines

● Bilingual preferred

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Free parking
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

Clinical Support Representative jobs

Patient Access Representative

Part Time Customer Service Representative (Teleradiology Support)

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Patient Service Representative - Billing

Customer Service Representative-Clinical (Remote- $15/hr)

AR Call Representative 1

Member Support Representative Lead

Patient Access Representative

Clinical Research Coordinator

Clinical Study Data Reviewer

Clinical Research Support Specialist

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Patient Account Representative

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Patient Service Resolution Representative

TextCare Specialist

Central Scheduling Coordinator

Pharmacy Care Representative - Work From Home New Jersey

Clinical Support Representative

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