Spiegelworld creates genre-defying live entertainment destinations, combining smash-hit shows with one-of-a-kind cocktail and dining experiences, powered by the world’s most talented artists and artisans and devoured by savvy, seen-it-all adult audiences.
Founded in 2006, Spiegelworld is a community of 600+ organizers, agitators, dreamers, doers, insiders, outsiders and iconoclasts of every flavor, on a mission to make the world a more art-filled, inspired and playful place, one unforgettable memory at a time.
About the Role
As a Model Cocktail Server, you will play a key role in creating unforgettable experiences for our guests. You will take orders, make recommendations, upsell, clear and reset tables, collect payments, and anticipate guests’ needs with personable, attentive, and timely service.
This role is all about presence and performance. You will present an elegant appearance, convey warmth and charm, and have the ability to improvise at a moment’s notice. You will also participate in in-house modeling programs, special events, banquets, social media promotions, and other model and presenter tasks.
This is a union STEX position that pays $14.79hour. The schedule will be based on the team's needs.
What You’ll Do
- Staying guest-focused and providing exceptional service by making a positive impression on the guest.
- Serving beverages, food, and amenities in all areas of the FOH to include the Tent, the Garden, and VIP areas
- Actively engage in our antiracist commitment and internal practices by participating in offered learnings, engaging in conversations around Equity, Diversity, Inclusion, and Accessibility, and helping us maintain a safe and welcoming workspace.
- Create a work environment which promotes teamwork, performance feedback, recognition, mutual respect, and employee satisfaction.
- Participating in in-house modeling programs, special events, banquet events, social media marketing, and model/presenter tasks and promotions
- Checking identification to ensure customers are the legal age to purchase alcohol. Maintaining awareness of all state laws pertaining to the sale and service of alcoholic beverages
- Ensuring proper set-up and maintenance of stations. Perform all aspects of opening and closing duties.
- Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register.
- Adhering to staff privileges and responsibilities
- Maintaining professionalism in both appearance and behavior at all times
- Adhering to seasonal uniform and appearance requirements.
- Other duties as assigned by your manager.
All duties are to be performed in accordance with departmental and Spiegelworld policies, practices, and procedures
What You Bring
- Minimum of 2 years serving in a high-end bar or restaurant and a high school diploma or GED.
- Basic spirits, wine, and beer knowledge is necessary.
- Experience with cash handling and credit card transactions. The ability to use Toast is a plus.
- Positive, engaging personality, and professional appearance.
- Exceptional interpersonal and communication skills.
- Ability to enforce company policies regarding the consumption of alcohol.
- Must be teamwork oriented and self-motivated.
- Effectively communicates verbally with staff, while reading, speaking, and fully comprehending English.
- Comfortable improvising in the moment as part of the guest experience.
- Must adhere to set schedules with the ability to work all shifts, weekends, and holidays.
- Maintaining any necessary licensing and work cards required: TAM Card, Sheriff’s Card, and Non-Gaming Card.
- Must maintain proper safety and sanitation standards.
- Must audition with a peculiar or unexpected talent.
- Must be at least 21 years of age.
- Successful background check clearance prior to hire.
- Must have valid work authorization for the US.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Work is performed in a high volume professional foodservice and theater environment.
- Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. The noise level in the work environment is usually moderate to high
- Able to work indoors and outdoors in a single shift
- Able to lift or carry up to 50lbs.
- Able to stand and walk for up to 8 hours
- Hazards may include, but are not limited to, slips and falls
What We Offer
Union provided benefits based on union contract. What’s more, Spiegelworld offers employee discounts on goods and services that will help our employees live a better and healthier life.
IDEA
All Spiegelworld employees participate in deepening the organization’s commitment to becoming an inclusive and accessible organization by participation in IDEA. Standing for Inclusion, Diversity, Equity, & Accessibility, the Spiegelworld IDEA program is an internal culture program that serves as the foundation of our lifelong commitment to antiracism within our company and the greater entertainment and hospitality circles we participate in.
Each employee is responsible for conducting their work in an equitable manner and our staff works together to continue to learn about anti-racism, practice harm prevention, and support the greater communities we work in.
Please visit our website to learn more about our Statement of Inclusivity and Commitment to Anti Racism.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
